2023 CDC-INFO Pilot Live Chat Survey
We want to hear from you! Please tell us about your experience with the CDC-INFO Live Chat service.
How satisfied were you with your experience with CDC-INFO’s chat service?
Very satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
Please provide any additional feedback. (open text field and optional)
How easy was it to use the CDC-INFO chat service?
Very easy
Somewhat easy
Neutral
Somewhat difficult
Very difficult
How likely are you to use CDC-INFO’s chat service again?
Very Likely
Likely
Neither likely nor unlikely
Not Likely
Not Likely at all
This interaction increased my trust in CDC to provide accurate health information.
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
The chat agent I interacted with today was professional
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
| File Type | application/vnd.openxmlformats-officedocument.wordprocessingml.document |
| File Created | 2025:05:19 16:49:06Z |