TANF Data Collaborative (TDC) 2.0 Customer Feedback Collection

Fast Track Generic Clearance for Collection of Qualitative Feedback on Agency Service Delivery

TDC 2.0 Webinar Feedback Survey

TANF Data Collaborative (TDC) 2.0 Customer Feedback Collection

OMB: 0970-0401

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OMB Control Number:  0970-0401, Expiration Date:  5/31/2027 

TANF Data Collaborative 2.0

Webinar Feedback Survey

Administered in Microsoft Forms online


Pre/Post Poll Question(s)


For each webinar, we plan to have 1-3 questions that we ask as a poll at the beginning of the webinar and embedded into the feedback survey at the end of the webinar. The poll questions will be specific to the content of the webinar asking questions about the key learning objectives of the webinar. For example, for a webinar on research designs, one of the poll questions could be:


  1. Please select which statistical methods are used to measure the causal effects of an intervention (select all that apply):

    1. Pre/post comparisons

    2. Random assignment

    3. Multivariate Regression

    4. Propensity score matching


Standard Webinar Feedback Survey Questions

Your participation in this feedback survey is voluntary. Your name will be attached to your responses. The information will be used to improve services. The information may also be included in aggregate form only in the final project report to describe participants’ experiences with the initiative. No individual names will be included in the final project report.


Time Estimate: 6 minutes


Thank you for attending the [MONTH] TDC 2.0 Webinar: [TITLE]


Please take a moment to provide your feedback on this session.

  1. Site Name [INSERT]



  1. Prior to this session, were you:

    1. Completely unfamiliar with [webinar topic].

    2. Somewhat familiar with [webinar topic].

    3. Fluent in [webinar topic].

    4. Actively using [webinar topic] in your work.




  1. To what extent did this webinar improve your awareness of [webinar topic]?

Extremely improved

Significantly improved

Moderately improved

Slightly improved

Not at all improved



  1. After completing this session, how well do you understand the overall methods and when/how to use them?

I am still SOMEWHAT CONFUSED about the concepts.

I am now SOMEWHAT FAMILIAR WITH the concepts.

I have a SOLID UNDERSTANDING of the concepts.

I AM FULLY READY TO USE the concepts in my work.

I have an EXPERT-LEVEL ABILITY to use the concepts.


  1. In regard to the concepts taught about [webinar topic], how motivated are you to use or encourage others to use these concepts and skills in your day-to-day work?

My CURRENT ROLE DOES NOT ENABLE me to use what I learned.

I will NOT MAKE THIS A PRIORITY in my work.

I will make this a PRIORITY—BUT A LOW PRIORITY in my work

I will make this a MODERATE PRIORITY in my work.

I will make this a HIGH PRIORITY in my work.

I will make this ONE OF MY HIGHEST PRIORITIES in my work.



  1. Do you have any questions or feedback for ________? (use Q6 IF a site presented)



  1. Which aspects of the session helped you the most in learning what was taught?



  1. What could have been done better to make this a more effective learning experience for you? Remember, your feedback is critical, especially in providing us with constructive ideas for the improvement of future webinars.



  1. Is there anything else we should have asked in this survey? Anything else you want to tell us about this webinar?

PAPERWORK REDUCTION ACT OF 1995 (Pub. L. 104-13) STATEMENT OF PUBLIC BURDEN: The purpose of this information collection is to gather feedback from TANF Data Collaborative (TDC) 2.0 participants to evaluate the technical assistance (TA) effort and inform the design and delivery of future TA activities after TDC 2.0.   Public reporting burden for this collection of information is estimated to average .1 hours / 6 min per respondent, including the time for reviewing instructions, gathering and maintaining the data needed, and reviewing the collection of information.  This is a voluntary collection of information. An agency may not conduct or sponsor, and a person is not required to respond to, a collection of information subject to the requirements of the Paperwork Reduction Act of 1995, unless it displays a currently valid OMB control number.  The OMB # is 0970-0401 and the expiration date is 5/31/2027.  If you have any comments on this collection of information, please contact Melissa Wavelet (melissa.wavelet@mdrc.org)  

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AuthorMelissa Wavelet
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