Visitor Use Research to Inform Visitor Use Management at Joshua Tree National Park

Programmatic Clearance Process for NPS-Sponsored Public Surveys

JOTR general survey 12-3-24

Visitor Use Research to Inform Visitor Use Management at Joshua Tree National Park

OMB: 1024-0224

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Joshua Tree National Park

General Visitor Survey

2025




To be completed by field staff:


ID ______ Time ________ Location__________ Date _____

Field staff____________


Shape1

PRIVACY ACT and PAPERWORK REDUCTION ACT statement:

The Paperwork Reduction Act requires us to tell you why we are collecting this information, how we will use it, and whether or not you have to respond. We are authorized by the National Park Service Protection Interpretation and research in System (54 USC §100702) to collect this information. The routine uses of this information will be for the benefit of NPS Managers and Planning staff in North Cascades National Park in future initiatives related to the visitor use and resource management within the site. The data collected will be summarized to evaluate visitor uses and expectations during their visit at North Cascades National Park. Your responses to this collection are completely voluntary and will remain anonymous. You can end the process at any time and will not be penalized in any way for choosing to do so. All contact information collected for the purpose of the follow-up survey will be destroyed at the end of the collection period and no personal identifiable records will be maintained or stored for any purposes. Data collected will only be reported in aggregates and no individually identifiable responses will be reported. A Federal agency may not conduct or sponsor, and you are not required to respond to, a collection of information unless it displays a currently valid OMB Control Number (1024-0224).

BURDEN ESTIMATE STATEMENT: We estimate that it will take about 10 minutes to complete this questionnaire. You may send comments concerning the burden estimates or any aspect of this information collection to: Megan McBride, National Park Service, megan_mcbride@nps.gov (email).







NOTE: In this questionnaire, “personal group” is defined as anyone that you are visiting the park with, such as spouse, family, friends, etc. This does not include the larger group that you might be traveling with, such as school, church, scouts, or tour group.

TOPIC AREA 3: CVIS3; CVIS2; CVIS1

(Variation: Expanded questions to obtain information about seasonal visitation and site-specific visitation)



  1. Please tell us about your past visitation to Joshua Tree National Park (referred to as “the park” in the survey).

  1. Including today, how many days in the last month (30 days) have you visited the park?


________________________________________________


  1. Including today, how many days in the last year (12 months) have you visited the park?


________________________________________________


  1. Including today, how many years (total) have you visited the park?


________________________________________________


  1. In what year did you first visit the park? (YYYY)


________________________________________________



TOPIC AREA 3: DEST17


  1. On this trip, how long did you and your personal group spend visiting Joshua Tree NP? Please list partial hours / days as ¼, ½, ¾.


________

Number of hours, if fewer than 24 hours


OR

________

Number of days, if 24 hours or more


TOPIC AREA 2: ITN4

  1. On this trip…

Joshua Joshua Tree NP was the primary destination

Joshua Joshua Tree NP was one of several destinations

Joshua Joshua Tree NP was not a planned destination





TOPIC AREA 3: CVIS8; DEST26

  1. On this visit to Joshua Tree NP, please select all the park locations that you and your personal group visited in Joshua Tree NP? Select all white boxes with location names that apply.





  1. Please list any other locations visited in the park on this trip.

________________________________________________________________













TOPIC AREA 3: CVIS8, CVIS9

  1. For this trip, where did you and your personal group spend the longest amount of time? Please select only one location.

  • North Entrance Station

  • Sheep Pass Group Camp

  • West Entrance Station

  • Bajada Nature Trail

  • Indian Cove Ranger Station

  • Barker Dam

  • Cottonwood Visitor Center

  • Cholla Cactus Garden

  • Joshua Tree Visitor Center

  • Cottonwood Spring

  • Oasis Visitor Center

  • Covington Flats

  • Black Rock Nature Center

  • Fortynine Palms Oasis

  • Belle Campground

  • Geology Tour Road

  • Black Rock Campground

  • Keys Ranch

  • Cottonwood Campground

  • Keys View

  • Hidden Valley Campground

  • Lost Horse Mine

  • Indian Cove Campground

  • Lost Palms Oasis

  • Jumbo Rocks Campground

  • Pinto Basin Road

  • White Tank Campground

  • Quail Springs

  • Ryan Mountain

  • Other _____________




TOPIC AREA 3: CVIS7

  1. On this trip, what was the primary reason that you and your personal group came to the Joshua Tree NP area (Yucca Valley, Joshua Tree, Twentynine Palms)? Please mark one.

Resident of the area (Yucca Valley, Joshua Tree, Twentynine Palms, Indio)

Visit Joshua Tree NP

Visit other attractions in the area

Visit friends / relatives at the Twentynine Palms U.S. Marine Corps base

Visit friends / relatives in the area (other than the Marine Corps base)

Traveling through – unplanned visit

Business

Other (Please specify) ________________________________________







TOPIC AREA 5: ACT18c

  1. On this visit, in which activities did you and your personal group participate within Joshua Tree NP? Mark all that apply.



  • Attended field classes or
    other guided activities

  • Picnicking

  • Attended ranger-led programs

  • Rock scrambling
    (without specialized gear or skills)

  • Backpacking overnight

  • Seeking spiritual connection

  • Bicycling

  • Sightseeing

  • Bouldering
    (using pads and bouldering guides)

  • Slacklining

  • Camping

  • Stargazing / viewing night sky

  • Created content for social media / blogs

  • Technical climbing
    (with specialized gear or skills)

  • Day hiking

  • Trail running

  • Enjoyed nature

  • Viewed plants and/or wildlife

  • Exercised to promote physical fitness

  • Visited historical or archaeological sites

  • Family / friend gathering or celebration

  • Visited visitor center(s)

  • Horseback riding

  • Walking self-guided nature trails
    (with brochures/signs)

  • Photography / videos

  • Other (Please specify) ______________________

  1. Which one of the above activities was the primary activity in which you and your personal group participated at Joshua Tree NP on this visit? Please select one.

[item list will populate based on answers to Question #8]







TOPIC AREA 5: ACT11 (Variation: Focused wording on rock climbing in the park)

  1. Did anyone in your personal group participate in rock climbing in Joshua Tree NP on this visit or past visit(s)? Please mark one.

No, have not participated in climbing activities. Go to Question 7C

Climbed on both this visit and past visit(s)

This is our first time climbing here

Have climbed in the past, but not on this visit


TOPIC AREA 3: CVIS8 (Variation: Focused wording on rock climbing in the park)


  1. Where is your personal group’s preferred area to climb in Joshua Tree NP?

Don’t have a preferred area

OR

List one area ________________________________________


TOPIC AREA 5: ACT11 (Variation: Focused wording on bouldering in the park)


  1. Did anyone in your personal group participate in bouldering in Joshua Tree NP on this visit or past visit(s)? Please mark one.

No, have not participated in bouldering activities. Go to Question 8

Bouldered on both this visit and past visit(s)

This is our first time bouldering here

Have bouldered in the past, but not on this visit


TOPIC AREA 3: CVIS8 (Variation: Focused wording on bouldering in the park)


  1. Where is your personal group’s preferred area to boulder in Joshua Tree NP?

Don’t have a preferred area

OR

List one area ________________________________________


TOPIC AREA 2: ITIN8 and ACCOM4 (Variation: split into two questions in order to distinguish between camping inside the park and staying outside (which may or may not include camping)

    1. Did you or members of your personal group attempt to make reservations for campsites at Joshua Tree NP for this trip?

Yes No Go to Question 15


    1. Were you able to make campsite reservations for this trip?

      Yes No


    2. On this visit, how many nights, if any, did you and your personal group camp overnight within Joshua Tree NP?

________

Number of nights inside Joshua Tree NP


  • Did not stay in Joshua Tree NP


  1. On this visit, how many nights, if any, did you and your personal group stay overnight away from home in the area surrounding Joshua Tree NP (Yucca Valley, Joshua Tree, Twentynine Palms)?

________

Number of nights in the surrounding area


  • Did not stay in the local area


TOPIC AREA 2: ACCOM6


  1. In what type of lodging did you and your personal group spend the night(s) inside the park? Please check all that apply in Column A.

  2. In what type of lodging did you and your personal group spend the night(s) outside the park in the surrounding area (Yucca Valley, Joshua Tree, Twentynine Palms)? Please check all that apply in Column B.


Column A
(inside the park)

Lodging type

Column B (outside the park)


Lodge, motel, cabin, rented condo/home, or bed & breakfast

RV / trailer camping

Tent camping in developed campground

Backcountry campsite


Personal seasonal residence


Residence of friends or relatives

Other (Please specify) _________________________________________________________



















TOPIC AREA 2: INFOSOURCE10 (Variation: Added section to get information about future visit preferences.)


  1. Prior to this visit, how did you and your personal group obtain information about the park? Please mark all that apply in Column A. If you were to visit Joshua Tree NP in the future, how would you and your personal group prefer to obtain information about the park? Please mark all that apply in Column B.


Column A (prior to this visit)

Source of information

Column B (preferred for future visits)

Did not obtain information prior to visit

Joshua Tree NP website: www.nps.gov/jotr

Social media – Which one(s)?


Facebook Twitter Instagram Reddit Flickr Other


Other websites (Trip Advisor, Hotels.com, Expedia, etc.)

Friends / relatives / word of mouth

Highway signs

Inquiry to park via phone, mail, or email

Local businesses (hotels, motels, restaurants, etc.)

Maps / brochures

Newspaper / magazine articles

Other National Park Service sites / units

Previous visits

School class / program

State or local welcome center / visitors bureau / chamber of commerce

Television / radio programs / DVDs

Travel guides / tour books (AAA, Fodor’s, Lonely Planet, etc.)

Other (Please specify) ________________________________________


  1. From the sources marked in Column A, did you and your personal group receive the type of information about the park that you needed?

No Yes Go to Question 16


  1. If NO, what type of park information did you and your personal group need that was not available? Please be specific.

________________________________________________________________________











TOPIC AREA 2: ITIN2

  1. How far in advance, if at all, did you begin planning your most recent visit to Joshua Tree NP? Please select one and fill in the blank.


  • Didn't plan in advance

  • Days: How many days? ________________________________________________

  • Weeks: How many weeks? ________________________________________________

  • Months: How many months? _______________________________________________



TOPIC AREA 4: SERVICES11


  1. Please mark all the information services and facilities that you or your personal group used during this visit to Joshua Tree NP

  2. Next, for only those services and facilities that you or your personal group used, please rate their importance from 1-5.

  3. Finally, for only those services and facilities that you or your personal group used, please rate their quality from 1-5.


a) Information services /
facilities used

b) If used, how important?

1=Not important

2=Somewhat important

3=Moderately important

4=Very important

5=Extremely important

c) If used, what quality?

1=Very poor
2=Poor
3=Average
4=Good
5=Very good

No information services / facilities used

n/a

n/a

Assistance from visitor center staff

______

________

Assistance from entrance station staff

________

________

Assistance from roving rangers



Bulletin boards

________

________

Joshua Tree NP website: www.nps.gov/jotr
(used before or during visit)

________

________

Park brochure / map



Park newspaper

________

________

Ranger-led programs (walks, talks, etc.)

________

________

Roadside exhibits



Sales items in visitor center (selection, price, etc.)

________

________

Trailside exhibits / signs



Visitor center exhibits



Other park publications (plant lists, dog information, camping brochure, etc.)

________

________



Topic Area 1: RES2


  1. Are you a permanent resident or citizen of the United States?


NO - What is your country of origin? _______________________

YES - What is your zip code and state of your primary residence?

State_____________ Zip code ______________


Topic Area 1: AGE1

  1. What is your age



Topic Area 1: GEND1

  1. What is your gender? (select one)

Male

Female

Transgender, non-binary, or another gender

Prefer not to answer


Topic Area 1: EDUC1

  1. What is the highest level of school you have completed? (select one)

Less than high school

Some college

Graduate or professional degree

Some high school

Two-year college graduate

Do not wish to answer

High school graduate

Four-year college graduate


Topic Area 1: ECON9


  1. Which category best describes your total household income in U.S. dollars during 2024 before taxes? (select one)

Less than $24,999

$50,000 to $74,999

$150,000 to $199,999

$25,000 to $34,999

$75,000 to $99,999

$200,000 or more

$35,000 to $49,999

$100,000 t $149,999

Do not wish to answer



















Topic Area 1: RACE/ETH2

  1. What is your race and/or ethnicity? Select all that apply and enter additional details in the spaces below.


  • American Indian or Alaska Native—Enter, for example, Navajo Nation, Blackfeet Tribe of the Blackfeet Indian Reservation of Montana, Native Village of Barrow Inupiat Traditional Government, Nome Eskimo Community, Aztec, Maya, etc.




  • Asian—Provide details below.

  • Chinese

  • Asian Indian

  • Filipino

  • Vietnamese

  • Korean

  • Japanese

Enter, for example, Pakistani, Hmong, Afghan, etc.



  • Black or African AmericanProvide details below.

  • African American

  • Jamaican

  • Haitian

  • Nigerian

  • Ethiopian

  • Somali

Enter, for example, Trinidadian and Tobagonian, Ghanaian, Congolese, etc.



  • Hispanic or Latino—Provide details below.

  • Mexican

  • Puerto Rican

  • Salvadoran

  • Cuban

  • Dominican

  • Guatemalan

Enter, for example, Colombian, Honduran, Spaniard, etc.



  • Middle Eastern or North African—Provide details below.

  • Lebanese

  • Iranian

  • Egyptian

  • Syrian

  • Iraqi

  • Israeli

Enter, for example, Moroccan, Yemeni, Kurdish, etc.



  • Native Hawaiian or Pacific Islander—Provide details below.

  • Native Hawaiian

  • Samoan

  • Chamorro

  • Tongan

  • Fijian

  • Marshallese

Enter, for example, Chuukese, Palauan, Tahitian, etc.



  • White—Provide details below.

  • English

  • German

  • Irish

  • Italian

  • Polish

  • Scottish

Enter, for example, French, Swedish, Norwegian, etc.









Thank you for your help with this survey!

Please click "next" to finalize your response.










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AuthorMatthew Tyler James Brownlee
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