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pdfOMB #: 1024-0224
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Bent’s Old Fort National Historic Site Visitor Study
___________________________________________________________________
Paperwork Reduction Act Statement: The National Park Service is authorized by the NPS Research
Mandate (54 USC 100702) to collect this information. This information will be used by park managers to
understand more about visitors to Bent’s Old Fort National Historic Site to help inform park
management and planning now and into the future. Responses to this request are voluntary and
anonymous. Your name will never be associated with your answers, and all contact information will be
destroyed when the data collection is concluded. No action may be taken against you for refusing to
supply the information requested. An agency may not conduct or sponsor, and a person is not required
to respond to, a collection of information unless it displays a currently valid OMB control number and
expiration date.
BURDEN ESTIMATE: We estimate that it will take about 10 minutes to complete this questionnaire. You
may send comments concerning the burden estimates or any aspect of this information collection to:
Eric Leonard, Group Superintendent at Bent’s Old Fort National Historic Site; Eric_Leonard@nps.gov.
If you have any questions about your rights as a subject/ participant in this research, or if you feel that
you have been placed at risk, you can contact the Chair of Human Subjects Institutional Review Board,
through the ASU Office of Research Integrity and Assurance, at (480) 965-6788.
OMB #: 1024-0224
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Section 1 -- This section asks you some questions about planning your visit to Bent’s Old Fort
National Historic Site and your onsite experience.
TOPIC AREA 3: CVIS1,2,3
1. Are you a first-time visitor to Bent’s Old Fort National Historic Site?
Yes
No >
If no, in which year did you make your first visit to Bent’s Old Fort? _______ Year
Over the past twelve months, how many visits have you made to Bent’s Old Fort not including
this visit? _____ Number of visits
TOPIC AREA 3: CVIS6
2. How often do you generally visit National Parks, Monuments, and/or Historic Sites?
Not at all
Several times per year
Once or twice per year
Not sure
TOPIC AREA 2: ITIN18
3. Did you use any of the following Recreational Land Passes to enter Bent’s Old Fort on this trip?
Other Pass, please describe:
Annual Pass
No, did not use a Pass
Senior Pass
Access Pass
TOPIC AREA 2: ITIN23
4. How would you describe the destinations of this trip you are on that included Bent’s Old Fort? (Select
one response.)
Bent’s Old Fort is:
the sole destination of the trip
the most important destination of the trip
only one of several equally important destinations on the trip
just an incidental stop on the way to some other destination
a spur of the moment stop on a trip taken to other destinations
TOPIC AREA 3: CVIS8 (Variation: Reworded to capture visitation to communities just outside the park instead of sites inside
the park in order to understand travel routes visitors use to get to the park.)
5. Which communities/sites have you already visited or do you plan to visit in the local area during this
trip (approx. 2 hr. or less drive from Bent’s Old Fort)? Please mark all that apply.
Communities:
Cañon City
Colorado Springs
Manitou Springs
La Junta
Las Animas
Pueblo
Raton (NM)
Trinidad
Walsenburg
Other (please specify): ______________
Sites:
Amache National Historic Site
Comanche National Grassland
Garden of the Gods (Colorado Springs)
Pike’s Peak (Pike National Forest)
San Isabel National Forest
Sand Creek Massacre National Historic Site
Santa Fe National Historic Trail
Other (please specify:) ________________
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TOPIC AREA 1: FVIS3 (Variation: Reworded more generally to focus on visitation to historic sites in the Western U.S. Visitors
interested in historic site visitation within the region may be interested in itineraries that incorporate western historic sites.)
6. Is visiting historic sites in the western U.S. a hobby or special interest of yours?
Yes
No
TOPIC AREA 3: DEST17
7. On this visit, how long did you and your personal group stay at Bent’s Old Fort? Please list partial
hours as decimals. .25, .5 or .75
Number of hours
TOPIC AREA 3: FVIS1
8. Would you consider visiting Bent’s Old Fort again?
Not Sure
Yes, likely
No, unlikely
Why or why not? ____________________________________________
TOPIC AREA 2: ITIN2
9. When did you make the decision to visit Bent’s Old Fort? Please select only one response
On the same day of the visit
3-6 months before the visit
1-6 days before the visit
More than 6 months but less than a year before the visit
1 to 2 weeks before the visit
A year or more before the visit
3-4 weeks before the visit
Don’t know/can’t recall
1-2 months before the visit
Other:
TOPIC AREA 2: IINFOSOURCE9 (Variation: Incorporated the response scale from INFOSOURCE6 in order to obtain a more
detailed understanding of visitors’ trip planning behavior and outlets to target for promotion.)
10. When planning your trip to Bent’s Old Fort, which of the following information sources did you use
and how important were they in planning you visit? (Please circle one answer for each source).
Information source:
Not at all Somewhat
Very
Extremely
important important Important important important Did not use
Previous visits
1
2
3
4
5
Friends/relatives/word of mouth
1
2
3
4
5
Park staff/volunteer at an event in my community
1
2
3
4
5
Walking/driving by and saw park signs
1
2
3
4
5
Travel guides/tour books
1
2
3
4
5
Brochure/pamphlet/map
1
2
3
4
5
Television/radio/newspapers/magazines
1
2
3
4
5
Telephone/e-mail/written inquiry to park
1
2
3
4
5
Bent’s Old Fort National Historic Site website
1
2
3
4
5
Colorado Tourism Office website
Other website(s) (please specify):
1
1
2
2
3
3
4
4
5
5
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Information source:
Not at all Somewhat
Very
Extremely
important important Important important important Did not use
Information from local convention and visitor’s
bureau(s)/tourist office
1
2
3
4
5
Information from local businesses (hotel, etc.)
1
2
3
4
5
Social media (such as Facebook, Instagram)
1
2
3
4
5
National Park Service mobile app
1
2
3
4
5
School class or program
1
2
3
4
5
Other source, describe:
1
2
3
4
5
TOPIC AREA 2: IINFOSOURCE5 (Variation: Added b & c to get information about the mobile app and social media in addition
to the website.)
11. a. If you used the park website, do you have any suggestions for improvement? Please be specific.
_______________________________________________________________________________
b. If you used the National Park Service mobile app, do you have any suggestions for improvement?
Please be specific.
_______________________________________________________________________________
c. If you used Bent’s Old Fort social media, in what ways have you used it? (e.g. plan a visit, share a visit)
_______________________________________________________________________________
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Section 2 -- This section asks you some questions about your activities and experiences at
Bent’s Old Fort.
TOPIC AREA 5: EXP7
12. Visitors have different reasons for visiting Bent’s Old Fort. How important to you was each of the
following reasons for your visit? (Select one number per item)
Not at all
Slightly
Moderately
Very
Extremely
Reasons:
important
important
important important Important
Learn about the history of Bent’s
Old Fort
Appreciate American history
Experience the historic setting of
the Fort
Appreciate the historic
architecture at Bent’s Old Fort
Learn from historic
demonstrations
Appreciate the scenic beauty
Spend time with family/friends
Experience the sounds of nature
Experience cultural sounds
Experience the natural
environment
Enjoy peace and quiet
Other, please describe:
1
2
3
4
5
1
2
3
4
5
1
2
3
4
5
1
2
3
4
5
1
2
3
4
5
1
1
1
1
2
2
2
2
3
3
3
3
4
4
4
4
5
5
5
5
1
2
3
4
5
1
1
2
2
3
3
4
4
5
5
TOPIC AREA 6: SERVICES25 (Variation: Response options specified to park circumstances.)
Convenient hours and days of
operation
1
2
3
4
5
1
2
3
4
1
2
3
1
2
3
1
2
3
4
5
NA
Well-maintained restrooms
1
2
3
4
5
NA
5
Picnic area
1
2
3
4
5
NA
4
5
Gift shop merchandise selection
1
2
3
4
5
NA
4
5
Self-guided tour
1
2
3
4
5
NA
Extremely
important
Not Applicable
5
Very Satisfied
4
Somewhat
Satisfied
Very important
3
Neither
Important
2
Somewhat
Unsatisfied
Somewhat
important
1
Very
Unsatisfied
Not at all
important
13. Please tell us how you feel about the following services and facilities that are offered at Bent’s Old
Fort.
• First rate how important each item was to you when visiting this park.
• Then rate how satisfied you are with the way this park is managing for each item.
Select NA “Not applicable” if you did not experience this service or facility.
SATISFACTION
IMPORTANCE
Park Services and Facilities
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SATISFACTION
Not at all
important
Somewhat
important
Important
Very important
Extremely
important
Park Services and Facilities
Very
Unsatisfied
Somewhat
Unsatisfied
Neither
Somewhat
Satisfied
Very Satisfied
Not Applicable
IMPORTANCE
1
2
3
4
5
Ranger-guided tour
1
2
3
4
5
NA
1
2
3
4
5
Frequency of ranger guided
tours
1
2
3
4
5
NA
1
2
3
4
5
Documentary film
1
2
3
4
5
NA
1
2
3
4
5
Historic room exhibits
1
2
3
4
5
NA
1
2
3
4
5
Junior Ranger Program
1
2
3
4
5
NA
1
2
3
4
5
1
2
3
4
5
NA
1
2
3
4
5
1
2
3
4
5
NA
1
2
3
4
5
Bird-watching opportunities
1
2
3
4
5
NA
1
2
3
4
5
Hiking trail
1
2
3
4
5
NA
1
2
3
4
5
Volunteer opportunities
1
2
3
4
5
NA
1
2
3
4
5
Access for people with
disabilities
1
2
3
4
5
NA
1
2
3
4
5
Admission price
1
2
3
4
5
NA
1
2
3
4
5
Park map or brochure
1
2
3
4
5
NA
Opportunities to photograph
living historians
Opportunities to photograph
historic resources
If you were very unsatisfied or somewhat unsatisfied with any of the previously listed services and
facilities, please explain why.
__________________________________________________________
TOPIC AREA 5: EXP5
14. Overall, how would you rate your overall experience at Bent’s Old Fort today?
Very Poor
Poor
Fair
Good
Excellent
TOPIC AREA 5: EXP2
15. What about Bent’s Old Fort added to your expected experience?
_______________________________________________________________________
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TOPIC AREA 5: EXP3
16. What about Bent’s Old Fort detracted from your expected experience?
_______________________________________________________________________
TOPIC AREA 5: EXP2 (Variation: Wording modified to glean information about unexpected aspects of visitor experience.)
17. What about Bent’s Old Fort was unexpected about your experience?
_______________________________________________________________________
TOPIC AREA 3: FVIS8 (Variation: Reworded to gauge level of interest in different park experiences, programs, and facilities.)
18. What experiences, programs, or facilities would you be interested in seeing offered at Bent’s Old
Fort in the future?
Experiences, programs, facilities
More historical or cultural oriented
special events
Guided hikes on the nature trail
More frequent ranger programs
Historic demonstrations
(blacksmithing, cooking, etc.)
Photography workshops
A themed “trail” or travel itinerary
of western US historic sites
Other ranger program topics,
please list:
Others, list here:
Not
interested
Somewhat
interested
Interested
Very
interested
Extremely
interested
1
2
3
4
5
1
1
2
2
3
3
4
4
5
5
1
2
3
4
5
1
2
3
4
5
1
2
3
4
5
1
2
3
4
5
1
2
3
4
5
Section 3 – Next, this section asks for details about your travel-related decisions.
TOPIC AREA 4: TRANSMODE2
19. By what means did you enter Bent’s Old Fort? Please mark only one.
Car, truck or SUV (e.g., standard vehicle)
Motorcycle
Recreation vehicle or motorhome (RV)
Commercial tour bus
Commercial tour van
School bus or church bus/van
Other, please describe:
Not sure
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TOPIC AREA 3: DEST7, DEST8 (Variation: Added open-ended accommodation question in order to get more information about
overnight stays.)
20. In what town/city did you and your personal group stay on the night before your arrival at Bent’s
Old Fort? If you stayed overnight at home, please select ‘Stayed at home.’
Stayed at home
Stayed away from home
NEAREST TOWN/CITY _________________ STATE _____________________
In what type of accommodations did you stay (such as hotel, RV park, Airbnb, friend’s home)?
__________________________________
21. In what town/city will you and your personal group stay on the night after your arrival at Bent’s Old
Fort? If you will stay overnight at home, please select ‘Stayed at home.’
Will stay at home
Will stay away from home
NEAREST TOWN/CITY _________________ STATE _____________________
In what type of accommodations will you stay (such as hotel, RV park, Airbnb, friend’s home)?
__________________________________
TOPIC AREA 3: DEST2
22. On this trip away from home, how many days are you planning to stay in the local area (approx. 2
hour drive from Bent’s Old Fort) including the day spent at Bent’s Old Fort?
_________ Days
TOPIC AREA 1: GROUP4
23. Including yourself, how many people are in your personal group? (This does not include a larger
group with which you may be visiting such as a church group or organized tour.)
_____ Adults (18 years or older)
____ Children (under 18 years)
TOPIC AREA 1: GROUP1
24. Please select the choice below that best describes your traveling party. (Please select all that apply)
Individual traveling alone
Preschoolers (less than 5 years old)
You and your spouse/partner
Teenagers (12-19)
Family
Adults (20-64)
Friends
Anyone 65 or over
Tour or other group
Pet(s)
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Section 4 -- This last section asks for some descriptive information about you. Remember that
this information is completely anonymous; we use it only to see if we have adequately
represented our visitors.
TOPIC AREA 1: RES1,2 (Variation: Combined RES1 and RES2 to establish residency and learn more about local residents
visiting the park.)
25. Are you a permanent or seasonal/second home resident of the local area (approx. 2 hr. drive from
Bent’s Old Fort) around Bent’s Old Fort?
Yes, I am a permanent resident
What community do you live in or near? __________________
Yes, I am a seasonal/second home resident (return annually for 1-6 months)
What community do you live in or near? __________________
If not a permanent or seasonal resident, where is your permanent residence?
City/town______________ State _______________ OR Country ________________
TOPIC AREA 1: AGE1
26. What is your age? _________
TOPIC AREA 1: EDUC1
27. What is the highest level of formal education you have completed? Please select only one response.
Less than high school/Some high school
Bachelor's degree (BA, AB, BS, etc.)
High school graduate
Master's degree (MA, MS, MEd, MSW, MBA etc. )
Vocational/trade school certificate
Professional degree (MD, DDS, DVM, LLB, JD, etc.)
Some college
Doctorate degree (PhD, EdD, etc.)
Associate degree (AA, AS, etc.)
TOPIC AREA 1: EMP1
28. Employment Status: Are you currently…?
Employed for wages
Self-employed
Out of work and looking for work
Out of work but not currently looking for work
TOPIC AREA 1: GEND1
A homemaker
A student
Military
Retired
Unable to work
19. With which of the following do you identify? Choose all that apply.
Female
Male
Non-binary
Transgender
Prefer to not answer, or describe in your own words:
TOPIC AREA 1: RACE/ETH1
20. For you only, are you Hispanic or Latino?
Yes
No
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TOPIC AREA 1: RACE/ETH2
21. Which of these categories best indicates your race? Answer only for yourself. Please select one or
more.
American Indian or Alaska Native
Asian
Black or African American
Native Hawaiian or other Pacific Islander
White
Is there anything else about your visit that you would like to share with us?
Thank you so much for your participation!
| File Type | application/pdf |
| Author | Kathleen Andereck |
| File Modified | 2023-10-12 |
| File Created | 2023-10-12 |