CERTIFICATION:
		
		
		I
		certify the following to be true: 
		
		
			- The
			collection is voluntary. 
			 
- The
			collection is low-burden for respondents and low-cost for the
			Federal Government. 
- The
			collection is non-controversial and does not raise issues
			of concern to other federal agencies.									 
- The
			results are not intended to be disseminated to the
			public.		 
- Information
			gathered will not be used for the purpose of substantially
			informing influential policy decisions. 
			 
- The
			collection is targeted to the solicitation of opinions from
			respondents who have experience with the program or may have
			experience with the program in the future. 
		
		Name:
		
		
		
		
		To
		assist review, please provide answers to the following question:
		
		
		
		Personally
		Identifiable Information:
		
			- Is
			personally identifiable information (PII) collected? 
	
		Yes No 
		
			- If
			“Yes”, will any information that is collected be
			included in records that are subject to the Privacy Act of 1974? 
			Yes No 
		
			- If
			“Yes”, has an up-to-date System of Records Notice
			(SORN) been published? 
	Yes 
		No 
		Gifts
		or Payments:
		Is
		an incentive (e.g. money or reimbursement of expenses, token of
		appreciation) provided to participants? 
		
			
		Yes No 
		
		
		BURDEN
		HOURS 
		
		
		
		Category
		of Respondents: 
		
		
		
		Individuals or Households 
		Private Sector 
		State, Local, or Tribal Governments 
		Federal Government 
		
		
		
		
			
			
			
			
			
				| 
					Category of Respondent
					
					 | 
					No. of Respondents | 
					Participation Time | 
					Burden | 
			
				| 
					Companies, Other
					Stakeholders From the Above Categories | 
					300 | 
					5 min (0.083 hours) | 
					25 hours | 
		
		
		
		
		
		
		FEDERAL COST:  The
		estimated annual cost
		to the Federal government is 
		
		
		
		If
		you are conducting a focus group, survey, or plan to employ
		statistical methods, please provide answers to the following
		questions:
		
		
		The
		selection of your targeted respondents
		
			- Do
			you have a customer list or something similar that defines the
			universe of potential respondents and do you have a sampling plan
			for selecting from this universe? 
		Yes No 
		
		
		
		If
		the answer is yes, please provide a description of both below (or
		attach the sampling plan)?   If the answer is no, please provide a
		description of how you plan to identify your potential group of
		respondents and how you will select them?
		
		
		
		Administration
		of the Instrument
		
			- How
			will you collect the information? (Check all that apply) 
		Web-based or other forms of Social Media 
		
		Telephone 
		
		In-person 
		
		Mail 
		
		Other (Explain) 
		
			- Will
			interviewers or facilitators be used? 
		Yes No 
	
	
	 
	
	Please
	make sure that all instruments, instructions, and scripts are
	submitted with the request.  
	
	
	
	
	Instructions for completing
	Request for Approval under the “Generic Clearance for the
	Collection of Routine Customer Feedback” 
	
	 
	
	TITLE
	OF INFORMATION COLLECTION:  Provide the name of the collection
	that is the subject of the request.
	
	
	PURPOSE:
	 Provide a brief description of the purpose of this collection
	and how it will be used.  If this is part of a larger study or
	effort, please include this in your explanation.
	
	
	DESCRIPTION
	OF RESPONDENTS: Provide a brief description of the targeted
	group or groups for this collection of information.  These groups
	must have experience with the program.
	
	
	TYPE
	OF COLLECTION: Check one box.  If you are requesting approval of
	other instruments under the generic, you must complete a form for
	each instrument.
	
	
	CERTIFICATION:
	 Please read the certification carefully.  If you incorrectly
	certify, the collection will be returned as improperly submitted or
	it will be disapproved.
	
	
	Personally
	Identifiable Information:  Provide answers to the questions. 
	Note:  Agencies should only collect PII to the extent necessary, and
	they should only retain PII for the period of time that is necessary
	to achieve a specific objective.
	
	
	Gifts
	or Payments:  If you answer yes to the question, please describe
	the incentive and provide a justification for the amount.
	
	
	BURDEN
	HOURS:
	Category
	of Respondents:  Identify who you expect the respondents to be
	in terms of the following categories: (1) Individuals or Households;
	(2) Private Sector; (3) State, local, or tribal governments; or (4)
	Federal Government.  Only one type of respondent can be selected per
	row. 
	
	No.
	of Respondents:  Provide an estimate of the Number of
	Respondents.
	Participation
	Time:  Provide an estimate of the amount of time (in minutes)
	required for a respondent to participate (e.g. fill out a survey or
	participate in a focus group)
	Burden:
	 Provide the Annual burden hours:  Multiply the Number of
	Respondents and the Participation Time then divide by 60.
	
	
	
	FEDERAL
	COST: Provide an estimate of the annual cost to the Federal
	government.
	
	
	If
	you are conducting a focus group, survey, or plan to employ
	statistical methods, please  provide answers to the following
	questions:
	
	
	The
	selection of your targeted respondents.  Please provide a
	description of how you plan to identify your potential group of
	respondents and how you will select them.  If the answer is yes, to
	the first question, you may provide the sampling plan in an
	attachment.
	
	
	Administration
	of the Instrument:  Identify how the information will be
	collected.  More than one box may be checked.  Indicate whether
	there will be interviewers (e.g. for surveys) or facilitators (e.g.,
	for focus groups) used.
	
	
	
	Submit
	all instruments, instructions, and scripts are submitted with the
	request.