Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery - APHIS

Forms and Documents

Document Name	Status
Form PPQ 2 Plant Protection and Quarantine; Stakeholder/Customer Satisfaction Survey Form	Unchanged
0377 2022 APHIS 79.xlsx Supplementary Document	2022-02-02
0377 2022 APHIS 71.xlsx Supplementary Document	2022-02-02
0377 Generic Clearance Submission Template.docx Supplementary Document	2022-02-02
0377 2022 SS Part B.docx Supporting Statement B	2022-02-02
0377 2022 SS Part A.docx Supporting Statement A	2022-02-02

IC Document Collections

IC ID	Document Title	Status
251269	NLRAD ELR Lab Requirements Survey - SLT Other-Survey	Unchanged
251268	NLRAD ELR Lab Requirements Survey - Private Other-survey	Unchanged
251125	NLRAD ELR SAHO CX Survey - SLT (Revised) Other-survey	Unchanged
251087	PPQ Citrus Nursery Stock Protocol (CNSP) - Business Other-survey	Unchanged
251086	PPQ Citrus Nursery Stock Protocol (CNSP) - SLT Other-Discussion Group	Unchanged
249198	APHIS PPQ ACE Help Desk Customer Satisfaction Survey Other-survey	Unchanged
248658	NLRAD ELR SAHO CX Survey - Private Sector Other-survey	Unchanged
248656	NLRAD ELR SAHO CX Survey - SLT Other-survey	Unchanged
245150	NAHMS Sheep 2023 Needs Assessment - Private Sector Other-Online Needs Assessment	Unchanged
245149	NAHMS Sheep 2023 Needs Assessment - SLT Other-Online Needs Assessment	Unchanged
243411	NAHMS Sheep 2023 Needs Assessment - SLT Other-Online Needs Assessment	Unchanged
243409	NAHMS Sheep 2023 Needs Assessment - Private Sector Other-Online Needs Assessment	Unchanged
243041	NAHMS Bison 2022 Needs Assessment - State, Local, Tribal Gov't Other-Online Needs Assessment	Unchanged
243040	NAHMS Bison 2022 Needs Assessment - Private Sector Other-Online Needs Assessment	Unchanged
234238	Traveler Outreach Site Intercept Survey Other-In-Person Survey	Unchanged
234237	Accredited Veterinarian Survey on National Veterinary Acceditation Program Orientation Other-Online Survey	Unchanged
234236	Plant Protection and Quarantine; Stakeholder/Customer Satisfaction Survey Form	Unchanged
234235	ePermits Applicant Satisfaction Survey - Private Sector Other-Online Survey	Unchanged
234233	APHIS Events Registry	Unchanged
234232	APHIS Events Registry - Federal	Unchanged
234231	APHIS Events Registry - Private Sector	Unchanged
234230	Internet Survey: "Your Thoughts on the National Veterinary Accredition Program Reference Giude" Other-Online Survey	Unchanged
234229	NAHMS Swine 2020 Needs Assessment - Private Sector Other-Online Needs Assessment	Unchanged
234228	NAHMS Swine 2020 Needs Assessment - State, local, and tribal governments Other-Online Needs Assessment	Unchanged
234207	Highly Pathogenic Avian Influenza (HPAI) Emergency Response Responder Feedback Survey - Private Sector Other-Online Survey	Unchanged
234206	Highly Pathogenic Avian Influenza (HPAI) Emergency Response Responder Feedback Survey - State, local, and traibal governments Other-Online Survey	Unchanged
234205	NAHMS Feedlot Cattle Health, Antimicrobial Use and Stewardship Other-Online Survey	Unchanged
234204	Public Service Announcement/Messaging for Virulent Newcastle Disease Other-Survey/Script	Unchanged
234203	Customer Satisfaction Survey; Pet Bird Quarantine Business Process Improvement Project Other-Online Survey	Unchanged

ICR Details

OMB Control No: 0579-0377	ICR Reference No: 202202-0579-002
Status: Received in OIRA	Previous ICR Reference No: 201811-0579-006
Agency/Subagency: USDA/APHIS	Agency Tracking No:
Title: Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery - APHIS
Type of Information Collection: Extension without change of a currently approved collection	Common Form ICR:  No
Type of Review Request: Regular	Date Submitted to OIRA: 02/08/2022

	Requested	Previously Approved
Expiration Date	36 Months From Approved	02/28/2022
Responses	70,000	70,000
Time Burden (Hours)	17,500	17,500
Cost Burden (Dollars)	0	0

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Abstract: This collection of information is necessary to enable the Agency to garner customer and stakeholder feedback in an efficient, timely manner, in accordance with our commitment to improving service delivery. The information collected from our customers and stakeholders will help ensure that users have an effective, efficient, and satisfying experience with the Agency's programs.

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Authorizing Statute(s): EO: EO 12862 Name/Subject of EO: Setting Customer Service Standards
  

Citations for New Statutory Requirements: None

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Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
	Not associated with rulemaking

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Federal Register Notices & Comments
60-day Notice:	Federal Register Citation:	Citation Date:
	86 FR 48974	09/01/2021
30-day Notice:	Federal Register Citation:	Citation Date:
	87 FR 7084	02/08/2022
Did the Agency receive public comments on this ICR? No

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Number of Information Collection (IC) in this ICR: 29

IC Title	Form No.	Form Name
APHIS Events Registry
APHIS Events Registry - Federal
APHIS Events Registry - Private Sector
APHIS PPQ ACE Help Desk Customer Satisfaction Survey
Accredited Veterinarian Survey on National Veterinary Acceditation Program Orientation
Customer Satisfaction Survey; Pet Bird Quarantine Business Process Improvement Project
Highly Pathogenic Avian Influenza (HPAI) Emergency Response Responder Feedback Survey - Private Sector
Highly Pathogenic Avian Influenza (HPAI) Emergency Response Responder Feedback Survey - State, local, and traibal governments
Internet Survey: "Your Thoughts on the National Veterinary Accredition Program Reference Giude"
NAHMS Bison 2022 Needs Assessment - Private Sector
NAHMS Bison 2022 Needs Assessment - State, Local, Tribal Gov't
NAHMS Feedlot Cattle Health, Antimicrobial Use and Stewardship
NAHMS Sheep 2023 Needs Assessment - Private Sector
NAHMS Sheep 2023 Needs Assessment - Private Sector
NAHMS Sheep 2023 Needs Assessment - SLT
NAHMS Sheep 2023 Needs Assessment - SLT
NAHMS Swine 2020 Needs Assessment - Private Sector
NAHMS Swine 2020 Needs Assessment - State, local, and tribal governments
NLRAD ELR Lab Requirements Survey - Private
NLRAD ELR Lab Requirements Survey - SLT
NLRAD ELR SAHO CX Survey - Private Sector
NLRAD ELR SAHO CX Survey - SLT
NLRAD ELR SAHO CX Survey - SLT (Revised)
PPQ Citrus Nursery Stock Protocol (CNSP) - Business
PPQ Citrus Nursery Stock Protocol (CNSP) - SLT
Plant Protection and Quarantine; Stakeholder/Customer Satisfaction Survey	PPQ 2	Quality Management Survey
Public Service Announcement/Messaging for Virulent Newcastle Disease
Traveler Outreach Site Intercept Survey
ePermits Applicant Satisfaction Survey - Private Sector

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ICR Summary of Burden

	Total Request	Previously Approved	Change Due to New Statute	Change Due to Agency Discretion	Change Due to Adjustment in Estimate	Change Due to Potential Violation of the PRA
Annual Number of Responses	70,000	70,000	0	0	0	0
Annual Time Burden (Hours)	17,500	17,500	0	0	0	0
Annual Cost Burden (Dollars)	0	0	0	0	0	0

Burden increases because of Program Change due to Agency Discretion: No

Burden Increase Due to:

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement:

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Annual Cost to Federal Government: $481,981

Does this IC contain surveys, censuses, or employ statistical methods? Yes Part B of Supporting Statement

Does this ICR request any personally identifiable information (see OMB Circular No. A-130 for an explanation of this term)? Please consult with your agency's privacy program when making this determination.     No

Does this ICR include a form that requires a Privacy Act Statement (see 5 U.S.C. §552a(e)(3))? Please consult with your agency's privacy program when making this determination.     No

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? No

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Common Form ICR:  No

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On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).

The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:

(a) It is necessary for the proper performance of agency functions;

(b) It avoids unnecessary duplication;

(c) It reduces burden on small entities;

(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;

(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;

(f) It indicates the retention periods for recordkeeping requirements;

(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:

(i) Why the information is being collected;

(ii) Use of information;

(iii) Burden estimate;

(iv) Nature of response (voluntary, required for a benefit, or mandatory);

(v) Nature and extent of confidentiality; and

(vi) Need to display currently valid OMB control number;

(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.

(i) It uses effective and efficient statistical survey methodology (if applicable); and

(j) It makes appropriate use of information technology.

If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.

Certification Date: 02/08/2022

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