| Survey: | 
		ITC | 
		
  | 
	
	
		| IA#: | 
		30830 Amend 0 | 
		
  | 
	
	
		| Date: | 
		1/16/2019 | 
		
  | 
	
	
		
  | 
		
  | 
		
  | 
	
	
		| SURVEY TYPE:  | 
		Relationship (tab 4) | 
		
  | 
	
	
		
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  | 
		
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		| Survey Q# | 
		Type# | 
		Type Topic | 
	
	
		| 1 | 
		Standard | 
		Look and Feel - Appeal | 
	
	
		| 2 | 
		Standard | 
		Look and Feel - Balance | 
	
	
		| 3 | 
		Standard | 
		Look and Feel - Readability | 
	
	
		| 4 | 
		Standard | 
		Site Performance - Loading | 
	
	
		| 5 | 
		Standard | 
		Site Performance - Consistency | 
	
	
		| 6 | 
		Standard | 
		Site Performance - Completeness | 
	
	
		| 7 | 
		Standard | 
		Navigation - Organized | 
	
	
		| 8 | 
		Standard | 
		Navigation - Options | 
	
	
		| 9 | 
		Standard | 
		Navigation - Layout | 
	
	
		| 10 | 
		Standard | 
		Information Browsing - Sort | 
	
	
		| 11 | 
		Standard | 
		Information Browsing - Narrow | 
	
	
		| 12 | 
		Standard | 
		Information Browsing - Features | 
	
	
		| 13 | 
		Standard | 
		Site Information - Thoroughness | 
	
	
		| 14 | 
		Standard | 
		Site Information - Understandable | 
	
	
		| 15 | 
		Standard | 
		Site Information - Answers | 
	
	
		| 16 | 
		Standard | 
		Satisfaction - Overall | 
	
	
		| 17 | 
		Standard | 
		Satisfaction - Expectations | 
	
	
		| 18 | 
		Standard | 
		Satisfaction - Ideal | 
	
	
		| 19 | 
		Standard | 
		Return | 
	
	
		| 20 | 
		Standard | 
		Recommend | 
	
	
		| 21 | 
		Standard | 
		Primary Resource | 
	
	
		| 22 | 
		Custom | 
		Visit Frequency | 
	
	
		| 23 | 
		Custom | 
		Role | 
	
	
		| 24 | 
		Custom | 
		OE_Role | 
	
	
		| 25 | 
		Custom | 
		Primary Reason | 
	
	
		| 26 | 
		Custom | 
		OE_Reason | 
	
	
		| 27 | 
		Custom | 
		Looked for Tariff Info | 
	
	
		| 28 | 
		Custom | 
		OE_how looked for Tariff Info | 
	
	
		| 29 | 
		Custom | 
		Ease of HTS Search | 
	
	
		| 30 | 
		Custom | 
		OE_HTS Not Easy | 
	
	
		| 31 | 
		Custom | 
		HTS Search Difficulty | 
	
	
		| 32 | 
		Custom | 
		OE_Search Term | 
	
	
		| 33 | 
		Custom | 
		Task Accomplishment | 
	
	
		| 34 | 
		Custom | 
		OE_Unable to Accomplish | 
	
	
		| 35 | 
		Custom | 
		Sections visited | 
	
	
		| 36 | 
		Custom | 
		OE_Sections visited | 
	
	
		| 37 | 
		Custom | 
		Investigations Info | 
	
	
		| 38 | 
		Custom | 
		OE_Investigations Info | 
	
	
		| 39 | 
		Custom | 
		Investigations Find | 
	
	
		| 40 | 
		Custom | 
		Investigations Not Find | 
	
	
		| 41 | 
		Custom | 
		OE_Investigations Not Find | 
	
	
		| 42 | 
		Custom | 
		OE_Improve Investigations | 
	
	
		| 43 | 
		Custom | 
		Nav Experience | 
	
	
		| 44 | 
		Custom | 
		Nav Difficulty | 
	
	
		| 45 | 
		Custom | 
		OE_Navigation | 
	
	
		| 46 | 
		Custom | 
		Use Search | 
	
	
		| 47 | 
		Custom | 
		Search Find | 
	
	
		| 48 | 
		Custom | 
		Basic Search Exp | 
	
	
		| 49 | 
		Custom | 
		OE_Basic Search | 
	
	
		| 50 | 
		Custom | 
		Content Area | 
	
	
		| 51 | 
		Custom | 
		OE_Content Area | 
	
	
		| 52 | 
		Custom | 
		PL_Clear | 
	
	
		| 53 | 
		Custom | 
		Features | 
	
	
		| 54 | 
		Custom | 
		OE_Features | 
	
	
		| 55 | 
		Custom | 
		Mobile Site Area | 
	
	
		| 56 | 
		Custom | 
		OE_Mobile Site Area | 
	
	
		| 57 | 
		Custom | 
		Mobile Issue | 
	
	
		| 58 | 
		Custom | 
		OE_Mobile Issue | 
	
	
		| 59 | 
		Custom | 
		OE_Content Improvement | 
	
	
		| 60 | 
		Custom | 
		Provide Feedback | 
	
	
		| 61 | 
		Custom | 
		OE_Site Improvement | 
	
	
		| 62 | 
		Custom | 
		OE_Contact Info |