(SBA Sitewide Survey February 2019) Feedback Survey
FCG IA number: 30683 |
| Question Text |
Answer Text |
| Q1. How was your experience on our website? |
Star rating ( out of 5 stars) |
| Q2. Did you visit SBA.gov for COVID-19 (coronavirus) relief assistance? |
Yes |
| No |
| No response |
| Q3. Do you better understand how to apply for relief funding after visiting this site? |
Yes |
| No |
| I am not looking for funding |
|
No response |
| Q4. What are you looking for on SBA.gov? |
(Open-ended response field) |
| Q5. Which loans are you considering? (Check all that apply) |
Paycheck Protection Program Loan |
| Economic Injury Disaster Loan (EIDL) |
| Traditional SBA Loan |
|
I don't know |
|
No response |
| Q6. What will you do next to get relief for your business? |
Return to SBA.gov |
|
Contact an SBA District Office |
|
Contact a bank or lender |
|
No action |
|
Other |
|
No response |
| Q7. What is your next step? |
(Open-ended response field) |
| Q8. What is your primary purpose for visiting SBA.gov today? |
Help with starting a new business |
| Manage my current business |
| Explore funding options |
| General education/training |
| Contracting and certification |
| Other |
| No response |
| Q9. What is that other purpose? |
(Open-ended response field) |
| Q10. Were you able to complete your goal(s) in visiting SBA.gov? |
Yes |
| No |
| No response |
| Q11. What will you do next in regard to your goal(s)? |
Return to SBA.gov and try again |
| Contact an SBA District Office |
| Contact another resource featured on SBA.gov |
| Take no action |
| Other |
| No response |
| Q12. Let us know how to help better serve our audience. |
(Open-ended response field) |
| Q13. Please leave any other feedback below. |
(Open-ended response field) |