| Model Instance Name: |
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| USPTO Mobile v2 |
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| MID: |
JMVY1QBRYwhUkZAdVNlstQ4C |
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| Partitioned (Y/N)? N |
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| FPI Included(Y/N)? N |
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| NOTE: All non-partitioned surveys will NOT be imputed and the elements will be rotated as a default unless otherwise specified and approved by Research. |
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| Date: |
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5/1/2014 |
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| USPTO Mobile v2 |
| Model questions utilize the ForeSee CXA Methodology to determine scores and impacts |
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ELEMENTS (drivers of satisfaction) |
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CUSTOMER SATISFACTION |
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FUTURE BEHAVIORS |
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MQ Label |
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MQ Label |
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MQ Label |
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Site Performance (1=Poor, 10=Excellent, Don't Know) |
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Satisfaction |
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Return (1=Very Unlikely, 10=Very Likely) |
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Site Performance - Loading |
Please rate how quickly pages load on this mobile site. |
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Satisfaction - Overall |
What is your overall satisfaction with this mobile site?
(1=Very Dissatisfied, 10=Very Satisfied) |
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Return to Mobile Site |
How likely are you to return to the uspto.gov mobile site? |
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Site Performance - Content |
Please rate how completely the page content loads on this mobile site. |
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Satisfaction - Expectations |
How well does this mobile site meet your expectations?
(1=Falls Short, 10=Exceeds) |
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Recommend (1=Very Unlikely, 10=Very Likely) |
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Navigation (1=Poor, 10=Excellent, Don't Know) |
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Satisfaction - Ideal |
How does this mobile site compare to your idea of an ideal mobile website?
(1=Not Very Close, 10=Very Close) |
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Recommend Mobile Site |
How likely are you to recommend the uspto.gov mobile site to someone else? |
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Navigation - Organized |
Please rate how well this mobile site is organized. |
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Primary Resource Mobile Site |
Primary Resource (1=Very Unlikely, 10=Very Likely) |
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Navigation - Options |
Please rate the options available for navigating this mobile site. |
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How likely are you to use the uspto.gov mobile site as your primary resource for patent and trademark information and services? |
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Look and Feel (1=Poor, 10=Excellent, Don't Know) |
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Look and Feel - Appeal |
Please rate the visual appeal of this mobile site. |
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Look and Feel - Readability |
Please rate the readability of the pages on this mobile site. |
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Site Information (1=Poor, 10=Excellent, Don't Know) |
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Site Information - Thoroughness |
Please rate the thoroughness of information provided on this mobile site. |
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Site Information - Answers |
Please rate how well the mobile site's information provides answers to your questions. |
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| Model Instance Name: |
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| USPTO Mobile 2013 |
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| MID: |
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wsRZAgQE8tAhUIQUYwJkgQ4C |
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| Partitioned (Y/N)? N |
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| FPI Included(Y/N)? N |
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| NOTE: All non-partitioned surveys will NOT be imputed and the elements will be rotated as a default unless otherwise specified and approved by Research. |
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| Date: |
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7.3.2013 |
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| USPTO Mobile 2013 |
| Model questions utilize the ForeSee CXA Methodology to determine scores and impacts |
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ELEMENTS (drivers of satisfaction) |
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CUSTOMER SATISFACTION |
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FUTURE BEHAVIORS |
|
MQ Label |
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MQ Label |
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MQ Label |
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Site Performance (1=Poor, 10=Excellent, Don't Know) |
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Satisfaction |
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Return (1=Very Unlikely, 10=Very Likely) |
|
Site Performance - Loading |
Please rate how quickly pages load on the uspto.gov using your this mobile site. |
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Satisfaction - Overall |
What is your overall satisfaction with the uspto.gov site this mobile site?
(1=Very Dissatisfied, 10=Very Satisfied) |
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Return to Mobile Site |
How likely are you to return to the uspto.gov site using a mobile device mobile site? |
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Site Performance - Content |
Please rate how completely the page content loads on this mobile site. |
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Satisfaction - Expectations |
How well does this mobile the uspto.gov site meet your expectations?
(1=Falls Short, 10=Exceeds) |
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Recommend (1=Very Unlikely, 10=Very Likely) |
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Navigation (1=Poor, 10=Excellent, Don't Know) |
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Satisfaction - Ideal |
How does this mobile the uspto.gov site compare to your idea of an ideal mobile website?
(1=Not Very Close, 10=Very Close) |
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Recommend Mobile Site |
How likely are you to recommend that others access the uspto.gov site via mobile the uspto.gov mobile site to someone else? |
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Navigation - Organized |
Please rate how well the uspto.gov site this mobile site is organized. |
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Primary Resource Mobile Site |
Primary Resource (1=Very Unlikely, 10=Very Likely) |
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Navigation - Options |
Please rate the options available for navigating the uspto.gov site on your mobile device this mobile site. |
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How likely are you to use the uspto.gov mobile site as your primary resource for patent and trademark information and services when gathering information using a mobile device? |
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Look and Feel (1=Poor, 10=Excellent, Don't Know) |
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Look and Feel - Appeal |
Please rate the visual appeal of the uspto.gov site on your mobile device this mobile site. |
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Look and Feel - Readability |
Please rate the readability of the pages on the uspto.gov site on your mobile device this mobile site. |
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Content (1=Poor, 10=Excellent, Don't Know) |
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Content - Accuracy |
Please rate the accuracy of information on the uspto.gov site. |
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Content - Quality |
Please rate the quality of information on the uspto.gov site. |
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Site Information (1=Poor, 10=Excellent, Don't Know) |
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Site Information - Thoroughness |
Please rate the thoroughness of information provided on this mobile site. |
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Site Information - Answers |
Please rate how well the mobile site's information provides answers to your questions. |
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| Model Instance Name: |
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red & strike-through: DELETE |
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| USPTO Mobile v2 |
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underlined & italicized: RE-ORDER |
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| MID: JMVY1QBRYwhUkZAdVNlstQ4C |
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pink: ADDITION |
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| Date: |
5/1/2014 |
blue + -->: REWORDING |
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| USPTO Mobile v2 CUSTOM QUESTION LIST |
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bharati.hulbanni:
Hide (DO NOT DELETE) this column before sending to a client.
QID |
bharati.hulbanni:
there should be NO MORE THAN ONE LETTER IN HERE (Skip Logic Label)
Skip Logic Label |
Question Text |
Answer Choices
(limited to 50 characters) |
Skip to |
Type (select from list) |
Single or Multi |
Required
Y/N |
bharati.hulbanni:
Can not have more than one CQ GroupType (denoted by an *) within one colored group in 'Special Instructions' .
Special Instructions |
CQ Label |
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| NMS5184Q001 |
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From what location were you accessing the uspto.gov site from your mobile device? |
Home |
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Radio button, one-up vertical |
Single |
N |
Skip Logic Group* |
Location |
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Office |
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Traveling (e.g., car, train, bus, airplane) |
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Other location (please specify) |
A |
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| NMS5184Q002 |
A |
What other location were you accessing the uspto.gov site from while on your mobile device? |
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Text field, <100 char |
Single |
N |
Skip Logic Group* |
OE:Location |
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| NMS5184Q003 |
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Which of the following best describes you? |
IP Professional: attorney/ agent |
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Radio button, one-up vertical |
Single |
Y |
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Role |
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IP Professional: paralegal |
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Inventor |
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Entrepreneur/Business Professional |
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Research Professional |
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Librarian/Information Professional |
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Journalist |
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Teacher / Educator |
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Student |
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Vendor |
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Job Seeker |
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Other |
LL |
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| NMS5184Q004 |
LL |
What best describes your role? |
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Text area, no char limit |
Single |
N |
Skip Logic Group* |
OE: Accomplish |
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| NMS5184Q005 |
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How frequently do you visit the uspto.gov site from your mobile device? |
Daily or almost daily |
|
Radio button, one-up vertical |
Single |
Y |
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Frequency |
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About once a week |
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Two to three times per week |
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About once a month |
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Every few months |
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Every 6 months or less often |
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This is my first time accessing uspto.gov through my mobile device |
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| NMS5184Q006 |
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Were you able to accomplish your primary task on the uspto.gov site using your mobile device? |
Yes |
|
Radio button, one-up vertical |
Single |
N |
Skip Logic Group* |
Ability to Accomplish |
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No |
UU |
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In progress |
K |
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Still looking |
K |
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| NMS5184Q007 |
UU |
What prevented you from accomplishing your task(s)? |
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Text area, no char limit |
Single |
N |
Skip Logic Group* |
OE:PreventAccomplish |
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| NMS5184Q008 |
K |
Please tell us what you were trying to accomplish: |
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Text area, no char limit |
Single |
N |
Skip Logic Group* |
OE: Accomplish |
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| NMS5184Q009 |
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What category best describes your primary reason(s) for visiting the site today from your mobile device? (Select all that apply) |
Patents |
QQ |
Checkbox, one-up vertical |
Mutli |
Y |
Skip Logic Group |
Primary Reason |
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Trademarks |
WW |
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IP Law & Policy information |
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USPTO Careers |
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Vendor information (business with USPTO) |
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News & Events |
EE |
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Other (please specify) |
RR |
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Anchor Answer Choice |
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| NMS5184Q010 |
RR |
Please specify your reason for visiting today. |
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Text area, no char limit |
Open |
N |
Skip Logic Group |
Reason Other |
|
| NMS5184Q011 |
QQ |
What Patent activities were you trying to accomplish today from your mobile device? (Select all that apply) |
Search for published patent applications & grants |
SS |
Checkbox, one-up vertical |
Mutli |
N |
Skip Logic Group |
Patent Activity |
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File a patent application online |
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Check application status, view or download application documents |
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Randomize |
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Conduct a Classification search |
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File assignment recordations |
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Obtain general information about patents |
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View patent statistics |
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Access Patent Guides/Manual of Examination Procedures (MPEP) |
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Download Patent Forms |
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Pay fees |
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Find a USPTO telephone number, email, or address |
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Obtain patent bulk data |
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News & Events |
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Other (please specify) |
TT |
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Anchor Answer Choice |
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| NMS5184Q012 |
TT |
Other type of Patent activity. |
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Text area, no char limit |
Single |
N |
Skip Logic Group |
Patent Activity Other |
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| NMS5184Q013 |
SS |
Which resource(s) did you use to search for Patents? (Select all that apply) |
USPTO Patent Full-Text and Image Database (PatFT) |
|
Checkbox, one-up vertical |
Multi |
N |
Skip Logic Group* |
Patent Search |
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USPTO Patent Application Full-Text and Image Database (AppFT) |
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Global Patent Search Network (GPSN) |
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Patent Application Information Retrieval (PAIR) |
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Public Search Facility |
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Patent and Trademark Resource Centers (PTRCs) |
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Patent Official Gazette |
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Common Citation Document (CCD) |
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Search International Patent Offices |
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Search Published Sequences |
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Patent Assignment Database (Assignments on the Web) |
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DOT: Mutually Exclusive
I don't remember |
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DOT: Mututally Exclusive
None of these |
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Other |
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| NMS5184Q014 |
WW |
What Trademark activities were you trying to accomplish today from your mobile device? (Select all that apply) |
Obtain general trademark information/view instructional videos |
|
Checkbox, one-up vertical |
Mutli |
N |
Skip Logic Group |
Trademark Activity |
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Search for trademark applications & registrations |
GG |
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randomize |
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File a trademark application or other submission for domestic filings and under Madrid Protocol |
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Check status of application or registration |
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View or download documents and/or order certified copies |
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File TTAB proceedings |
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Randomize |
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File assignment recordations |
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Access trademark manuals/guides/Official Gazette |
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Access trademark rules and/or notices |
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View/research statistical information |
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Find a USPTO telephone number, email, or address |
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Obtain trademark bulk data |
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News & Events |
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Other (please specify) |
YY |
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Anchor Answer Choice |
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| NMS5184Q015 |
YY |
Other type of Trademark activity. |
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Text area, no char limit |
Single |
N |
Skip Logic Group |
Trademark Activity Other |
|
| NMS5184Q016 |
GG |
Which resource(s) did you use to search for registered Trademarks or pending applications? (Select all that apply) |
Basic Word Mark Search (New User) |
|
Checkbox, one-up vertical |
Multi |
N |
Skip Logic Group* |
Trademark Search |
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Word and/or Design Mark Search (Structured) |
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Word and/or Design Mark Search (Free Form) |
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Browse Dictionary (Browse Dictionary) |
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Search OG Publication Date or Registration Date (Search OG) |
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DOT: Mutually Exclusive
I don't remember |
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DOT: Mututally Exclusive
None of these |
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Other |
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| NMS5184Q017 |
EE |
What type of News & Event information were you looking for today from your mobile device? (Select all that apply) |
Public events at the USPTO or other location |
|
Checkbox, one-up vertical |
Multi |
N |
Skip Logic Group |
News & Event Information |
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|
Changes to law and policy |
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Availability of Electronic Business Systems on the USPTO Web site |
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International activities |
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Testimony & speeches |
|
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Other (please specify) |
II |
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|
Anchor Answer Choice |
|
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| NMS5184Q018 |
II |
Other type of News & Event information. |
|
|
Text area, no char limit |
Open |
N |
|
News & Event Other |
|
| NMS5184Q019 |
|
Please tell us about your experience with the site-wide search box feature today. (Select all that apply) |
DOT: Mututally Exclusive
I did not use the site-wide search box |
|
Checkbox, one-up vertical |
Multi |
N |
Skip Logic Group |
Search Box Experience |
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Search results were helpful |
z |
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Results were not relevant/not what I wanted |
z |
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Too many results/I needed to refine my search |
z |
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Not enough results |
z |
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Returned NO results |
z |
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Randomize |
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Received error message(s) |
z |
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Search speed was too slow |
z |
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I experienced a different search issue |
z |
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Anchor Answer Choice |
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| NMS5184Q020 |
Z |
Did you try using the site's navigational links before using the search feature today? |
Yes, I navigated first |
|
Drop down, select one |
Single |
N |
Skip Logic Group |
Navigate First? |
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No, I went straight to the search feature |
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Don't recall |
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| NMS5184Q021 |
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How would you describe your navigation experience on this site today? (Select all that apply) |
I had no difficulty navigating/browsing on www.uspto.gov |
|
Checkbox, one-up vertical |
Multi |
N |
Skip Logic Group |
Site Navigation |
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Links often did not take me where I expected |
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Had difficulty finding relevant information |
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Links/labels are difficult to understand |
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Too many links/navigational options to choose from |
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randomize |
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Had technical difficulties (e.g., error messages, broken links) |
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Could not navigate back to previous information |
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I had a navigation difficulty not listed |
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Anchor Answer Choice |
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| NMS5184Q022 |
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Do you have any other comments or suggestions regarding mobile access to uspto.gov? |
|
|
Text area, no char limit |
Single |
N |
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OE: Mobile Improvements |
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| Model Instance Name: |
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red & strike-through: DELETE |
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| USPTO Mobile 2013 |
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underlined & italicized: RE-ORDER |
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| MID: wsRZAgQE8tAhUIQUYwJkgQ4C |
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pink: ADDITION |
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| Date: |
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7.3.2013 |
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blue + -->: REWORDING |
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| USPTO Mobile 2013 CUSTOM QUESTION LIST |
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|
bharati.hulbanni:
Hide (DO NOT DELETE) this column before sending to a client.
QID |
FPI
Y? |
bharati.hulbanni:
there should be NO MORE THAN ONE LETTER IN HERE (Skip Logic Label)
Skip Logic Label |
Question Text |
bharati.hulbanni:
Hide (DO NOT DELETE) this column before sending to a client.
AnswerIDs (DOT) |
Answer Choices
(limited to 50 characters) |
Skip to |
Type (select from list) |
Single or Multi |
Required
Y/N |
bharati.hulbanni:
Can not have more than one CQ GroupType (denoted by an *) within one colored group in 'Special Instructions' .
Special Instructions |
CQ Label |
|
| MAC1173 |
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MAC1173A01 |
I'm at home Home |
|
Radio button, one-up vertical |
Single |
N |
Skip Logic Group* |
Location |
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From what location were you accessing the uspto.gov site from your mobile device? |
MAC1173A02 |
I'm at work Office |
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Traveling (e.g., car, train, bus, airplane) |
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MAC1173A03 |
Other location (please specify) |
A |
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| MAC1174 |
|
A |
What other location were you accessing the uspto.gov site from while on your mobile device? |
|
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|
Text field, <100 char |
Single |
N |
Skip Logic Group* |
OE:Location |
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| MAC1175 |
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Which of the following best describes you? |
|
IP Professional: attorney/ agent |
|
Radio button, one-up vertical |
Single |
Y |
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Role |
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IP Professional: paralegal |
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MAC1175A02 |
Inventor |
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MAC1175A03 |
Entrepreneur/Business Professional |
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MAC1175A04 |
Research Professional |
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MAC1175A05 |
Librarian/Information Professional |
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MAC1175A06 |
Journalist |
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MAC1175A07 |
Teacher / Educator |
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MAC1175A08 |
Student |
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MAC1175A09 |
Vendor |
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MAC1175A10 |
Job Seeker |
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MAC1175A11 |
USPTO Employee |
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MAC1175A12 |
Other |
LL |
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| MAC1178 |
|
LL |
What best describes your role? |
|
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Text area, no char limit |
Single |
N |
Skip Logic Group* |
OE: Accomplish |
|
| MAC1176 |
|
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How frequently do you visit the uspto.gov site from your mobile device? |
MAC1176A01 |
Daily or almost daily |
|
Radio button, one-up vertical |
Single |
Y |
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Frequency |
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MAC1176A02 |
About once a week |
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MAC1176A03 |
Two to three times per week |
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MAC1176A04 |
About once a month |
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MAC1176A05 |
Every few months |
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MAC1176A06 |
Every 6 months or less often |
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MAC1176A07 |
This is my first time accessing uspto.gov through my mobile device |
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| MAC1177 |
|
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Were you able to accomplish your primary task on the uspto.gov site using your mobile device? |
MAC1177A01 |
Yes |
|
Radio button, one-up vertical |
Single |
N |
Skip Logic Group* |
Ability to Accomplish |
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MAC1177A02 |
No |
K, UU |
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In progress |
K |
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Still looking |
K |
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UU |
What prevented you from accomplishing your task(s)? |
|
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|
Text area, no char limit |
Single |
N |
Skip Logic Group* |
OE:PreventAccomplish |
|
| MAC1178 |
|
K |
Please tell us what you were trying to accomplish: |
|
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|
Text area, no char limit |
Single |
N |
Skip Logic Group* |
OE: Accomplish |
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What category best describes your primary reason(s) for visiting the site today from your mobile device? (Select all that apply) |
EDO07373A001 |
Patents |
QQ |
Checkbox, one-up vertical |
Mutli |
Y |
Skip Logic Group |
Primary Reason |
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|
EDO07373A002 |
Trademarks |
WW |
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EDO07373A003 |
IP Law & Policy information |
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EDO07373A004 |
USPTO Careers |
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EDO07373A005 |
Vendor information (business with USPTO) |
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EDO07373A006 |
News & Events |
EE |
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|
EDO07373A007 |
Other (please specify) |
RR |
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Anchor Answer Choice |
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|
RR |
Please specify your reason for visiting today. |
|
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|
Text area, no char limit |
Open |
N |
Skip Logic Group |
Reason Other |
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|
QQ |
What Patent activities were you trying to accomplish today from your mobile device? (Select all that apply) |
EDO07375A001 |
Search for published patent applications & grants |
SS |
Checkbox, one-up vertical |
Mutli |
N |
Skip Logic Group |
Patent Activity |
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|
EDO07375A002 |
File a patent application online |
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EDO07375A003 |
Check application status, view or download application documents |
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Randomize |
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|
EDO07375A004 |
Conduct a Classification search |
|
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EDO07375A005 |
File assignment recordations |
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EDO07375A006 |
Obtain general information about patents |
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EDO07375A007 |
View patent statistics |
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EDO07375A008 |
Access Patent Guides/Manual of Examination Procedures (MPEP) |
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EDO07375A009 |
Download Patent Forms |
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|
EDO07375A010 |
Pay fees |
|
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|
EDO07375A011 |
Find a USPTO telephone number, email, or address |
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Obtain patent bulk data |
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EDO07375A012 |
News & Events |
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|
EDO07375A013 |
Other (please specify) |
TT |
|
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|
Anchor Answer Choice |
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|
TT |
Other type of Patent activity. |
|
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|
Text area, no char limit |
Single |
N |
Skip Logic Group |
Patent Activity Other |
|
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|
SS |
Which resource(s) did you use to search for Patents? (Select all that apply) |
|
USPTO Patent Full-Text and Image Database (PatFT) |
|
Checkbox, one-up vertical |
Multi |
N |
Skip Logic Group* |
Patent Search |
|
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|
USPTO Patent Application Full-Text and Image Database (AppFT) |
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Global Patent Search Network (GPSN) |
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Patent Application Information Retrieval (PAIR) |
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Public Search Facility |
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Patent and Trademark Resource Centers (PTRCs) |
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Patent Official Gazette |
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Common Citation Document (CCD) |
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Search International Patent Offices |
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Search Published Sequences |
|
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Patent Assignment Database (Assignments on the Web) |
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|
DOT: Mutually Exclusive
I don't remember |
|
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|
DOT: Mututally Exclusive
None of these |
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Other |
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|
WW |
What Trademark activities were you trying to accomplish today from your mobile device? (Select all that apply) |
EDO07377A001 |
Obtain general trademark information/view instructional videos |
|
Checkbox, one-up vertical |
Mutli |
N |
Skip Logic Group |
Trademark Activity |
|
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|
|
EDO07377A002 |
Search for trademark applications & registrations |
GG |
|
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|
randomize |
|
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|
EDO07377A003 |
File a trademark application or other submission for domestic filings and under Madrid Protocol |
|
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|
EDO07377A004 |
Check status of application or registration |
|
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|
EDO07377A005 |
View or download documents and/or order certified copies |
|
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|
EDO07377A006 |
File TTAB proceedings |
|
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Randomize |
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|
EDO07377A007 |
File assignment recordations |
|
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EDO07377A008 |
Access trademark manuals/guides/Official Gazette |
|
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EDO07377A009 |
Access trademark rules and/or notices |
|
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|
EDO07377A010 |
View/research statistical information |
|
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|
EDO07377A011 |
Find a USPTO telephone number, email, or address |
|
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Obtain trademark bulk data |
|
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|
EDO07377A013 |
News & Events |
|
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|
EDO07377A014 |
Other (please specify) |
YY |
|
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|
Anchor Answer Choice |
|
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|
YY |
Other type of Trademark activity. |
|
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|
Text area, no char limit |
Single |
N |
Skip Logic Group |
Trademark Activity Other |
|
|
|
GG |
Which resource(s) did you use to search for registered Trademarks or pending applications? (Select all that apply) |
|
Basic Word Mark Search (New User) |
|
Checkbox, one-up vertical |
Multi |
N |
Skip Logic Group* |
Trademark Search |
|
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|
Word and/or Design Mark Search (Structured) |
|
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Word and/or Design Mark Search (Free Form) |
|
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Browse Dictionary (Browse Dictionary) |
|
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Search OG Publication Date or Registration Date (Search OG) |
|
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|
DOT: Mutually Exclusive
I don't remember |
|
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DOT: Mututally Exclusive
None of these |
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Other |
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|
EE |
What type of News & Event information were you looking for today from your mobile device? (Select all that apply) |
EDO07379A001 |
Public events at the USPTO or other location |
|
Checkbox, one-up vertical |
Multi |
N |
Skip Logic Group |
News & Event Information |
|
|
|
|
EDO07379A002 |
Changes to law and policy |
|
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EDO07379A003 |
Availability of Electronic Business Systems on the USPTO Web site |
|
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EDO07379A004 |
International activities |
|
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EDO07379A005 |
Testimony & speeches |
|
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|
EDO07379A006 |
Other (please specify) |
II |
|
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|
Anchor Answer Choice |
|
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|
|
II |
Other type of News & Event information. |
|
|
|
Text area, no char limit |
Open |
N |
|
News & Event Other |
|
MAC1179 |
|
|
What information would you like to access via mobile device? (Select all that apply) |
MAC1179A01 |
Patents |
C |
Checkbox, one-up vertical |
Multi |
Y |
Skip Logic Group* |
Mobile Info Available |
|
|
|
|
|
MAC1179A02 |
Trademarks |
E |
|
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MAC1179A03 |
IP Law & Policy information |
|
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|
MAC1179A04 |
USPTO Careers |
|
|
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|
MAC1179A05 |
Vendor information (business with USPTO) |
|
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MAC1179A06 |
News, General Information & Events |
G |
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MAC1179A07 |
Education and outreach |
J |
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MAC1179A08 |
Other (please specify) |
B |
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|
MAC1180 |
|
B |
What other type of information would you like to access? |
|
|
|
Text area, no char limit |
Single |
N |
Skip Logic Group* |
OE: Info Available |
|
MAC1181 |
|
C |
What patent activities would you like to accomplish via a mobile device? (Select all that apply) |
MAC1181A01 |
Search for published patent applications & grants |
|
Checkbox, one-up vertical |
Multi |
Y |
Skip Logic Group* |
Mobile Info Available |
|
|
|
|
|
MAC1181A02 |
A tool to calculate patent term adjustment |
|
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MAC1181A03 |
Check application status |
|
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|
MAC1181A04 |
Push notifications to indicate application status change |
|
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MAC1181A05 |
Conduct a classification search |
|
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MAC1181A06 |
Making public/private pair mobile friendly/optimal |
|
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MAC1181A07 |
A tool that allows for searching of petition decisions |
|
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MAC1181A08 |
A tool that allows for searching of trial decisions |
|
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MAC1181A09 |
Data Visualization Center mobile application (e.g., patents dashboard, external affairs dashboard) |
|
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MAC1181A10 |
Access Patent Guides/Manual of Examination Procedures (MPEP) |
|
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MAC1181A11 |
Access Official Gazette for Patents |
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MAC1181A12 |
Download patent forms |
|
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MAC1181A13 |
Pay fees |
|
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|
MAC1181A14 |
Other (please specify) |
D |
|
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|
MAC1182 |
|
D |
Other type of patent activity: |
|
|
|
Text area, no char limit |
Single |
N |
Skip Logic Group* |
OE: Pantent Activity |
|
MAC1183 |
|
E |
What trademark activities would you like to accomplish via a mobile device? (Select all that apply) |
MAC1183A01 |
Search for trademark applications & registrations |
|
Checkbox, one-up vertical |
Multi |
Y |
Skip Logic Group* |
Mobile Info Available |
|
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MAC1183A02 |
Making TSDR mobile friendly/optimal |
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MAC1183A03 |
Making TTABVue mobile friendly |
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MAC1183A04 |
Check status of application or registration |
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MAC1183A05 |
Push notifications to indicate application status change |
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MAC1183A06 |
View documents and/or order certified copies |
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MAC1183A07 |
Official Gazette |
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MAC1183A08 |
Access trademark manuals/guides/Official Gazette |
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MAC1183A09 |
Pay fees |
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MAC1183A10 |
Access trademark rules and/or notices |
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MAC1183A11 |
A function that allows the users to take photos of their marks and compare them for similarities and therefore assess the potential for rejection |
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MAC1183A12 |
Data Visual Center mobile application (e.g., Trademarks Dashboard, External Affairs Dashboard) |
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MAC1183A13 |
Other (please specify) |
F |
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MAC1184 |
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F |
Other type of trademark activity: |
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Text area, no char limit |
Single |
N |
Skip Logic Group* |
OE: Trademark Activity |
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MAC1185 |
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G |
What news, general information and events activities would you like to accomplish via a mobile device? (Select all that apply) |
MAC1185A01 |
News/information feed regarding initiatives/events (e.g., Track One, Patents for Humanity) |
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Checkbox, one-up vertical |
Multi |
Y |
Skip Logic Group* |
News/General Info Activity |
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MAC1185A02 |
Find USPTO calendar of events |
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MAC1185A03 |
Find a USPTO telephone number, email, or address |
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MAC1185A04 |
USPTO social media feed (e.g., YouTube, Facebook, Twitter, Director’s Blog) |
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MAC1185A05 |
Contact the USPTO (e.g., ombudsman, employee locator, etc.) |
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MAC1185A06 |
Search for a local patent/trademark attorney and agent |
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MAC1185A07 |
Find Patent and Trademark Research Centers based on current location |
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MAC1185A08 |
Inventor's eye |
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MAC1185A09 |
Other |
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MAC1186 |
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J |
What education related activities would you like to accomplish via a mobile device? (Select all that apply) |
MAC1186A01 |
An app containing resources for first-time trademark filers |
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Checkbox, one-up vertical |
Multi |
Y |
Skip Logic Group* |
Education Activity |
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MAC1186A02 |
An app containing resources for first-time patent filers |
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MAC1186A03 |
A tool to estimate patent/trademark filing fees |
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MAC1186A04 |
A function to access the Global Intellectual Property Academy’s YouTube videos |
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MAC1186A05 |
Obtain general information about patents/ view instructional videos |
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MAC1186A06 |
Obtain general trademark information/view instructional videos |
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MAC1186A07 |
A kid's centric education site |
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MAC1186A08 |
Other (Please explain) |
H |
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MAC1187 |
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H |
Other type of education activity: |
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Text area, no char limit |
Single |
N |
Skip Logic Group* |
OE: Education Activity |
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MAC1188 |
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What additional APIs would you like the USPTO to provide? (Select all that apply) |
MAC1188A01 |
Direct access to bulk patent data |
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Checkbox, one-up vertical |
Multi |
N |
Skip Logic Group* |
API Activity |
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MAC1188A02 |
Direct access to bulk trademark data |
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MAC1188A03 |
N/A |
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MAC1188A04 |
Other (Please explain) |
I |
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MAC1189 |
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Please tell us about your experience with the site-wide search box feature today. (Select all that apply) |
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DOT: Mututally Exclusive
I did not use the site-wide search box |
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Checkbox, one-up vertical |
Multi |
N |
Skip Logic Group |
Search Box Experience |
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EDO07386A001 |
Search results were helpful |
z |
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EDO07386A002 |
Results were not relevant/not what I wanted |
z |
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EDO07386A003 |
Too many results/I needed to refine my search |
z |
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EDO07386A004 |
Not enough results |
z |
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EDO07386A005 |
Returned NO results |
z |
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Randomize |
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EDO07386A006 |
Received error message(s) |
z |
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EDO07386A007 |
Search speed was too slow |
z |
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EDO07386A008 |
I experienced a different search issue |
z |
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Anchor Answer Choice |
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Z |
Did you try using the site's navigational links before using the search feature today? |
ACQCol0009942A01 |
Yes, I navigated first |
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Drop down, select one |
Single |
N |
Skip Logic Group |
Navigate First? |
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ACQCol0009942A02 |
No, I went straight to the search feature |
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ACQCol0009942A03 |
Don't recall |
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How would you describe your navigation experience on this site today? (Select all that apply) |
EDO07388A001 |
I had no difficulty navigating/browsing on www.uspto.gov |
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Checkbox, one-up vertical |
Multi |
N |
Skip Logic Group |
Site Navigation |
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EDO07388A002 |
Links often did not take me where I expected |
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EDO07388A003 |
Had difficulty finding relevant information |
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EDO07388A004 |
Links/labels are difficult to understand |
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EDO07388A005 |
Too many links/navigational options to choose from |
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randomize |
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EDO07388A006 |
Had technical difficulties (e.g., error messages, broken links) |
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EDO07388A007 |
Could not navigate back to previous information |
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EDO07388A008 |
I had a navigation difficulty not listed |
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Anchor Answer Choice |
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| MAC1190 |
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Do you have any other comments or suggestions regarding mobile access to uspto.gov? |
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Text area, no char limit |
Single |
N |
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OE: Mobile Improvements |
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