| Model Instance Name: |
|
|
|
|
|
| FBI V3 |
|
|
|
|
|
| MID: |
F4Bth9lFkdNJVJ90Y5VZUg== |
|
|
|
|
| Date: |
8/25/2011 |
|
|
|
| \ |
| Model questions utilize the ACSI methodology to determine scores and impacts |
|
ELEMENTS (drivers of satisfaction) |
|
CUSTOMER SATISFACTION |
|
FUTURE BEHAVIORS |
|
|
|
|
|
|
|
Content (1=Poor, 10=Excellent, Don't Know) |
|
Satisfaction |
|
Return (1=Very Unlikely, 10=Very Likely) |
| 1 |
Please rate the accuracy of information on this site. |
17 |
What is your overall satisfaction with this site?
(1=Very Dissatisfied, 10=Very Satisfied) |
20 |
How likely are you to return to this site? |
| 2 |
Please rate the quality of information on this site. |
18 |
How well does this site meet your expectations?
(1=Falls Short, 10=Exceeds) |
21 |
Likelihood to Contact (1=Very Unlikely, 10=Very Likely) |
| 3 |
Please rate the freshness of content on this site. |
19 |
How does this site compare to your idea of an ideal website?
(1=Not Very Close, 10=Very Close) |
|
How likely are you to call or email the FBI regarding the information you were looking for online today? |
|
Functionality (1=Poor, 10=Excellent, Don't Know) |
|
|
|
|
| 4 |
Please rate the usefulness of the features provided on this site. |
|
|
|
|
| 5 |
Please rate the convenience of the features on this site. |
|
|
|
|
| 6 |
Please rate the variety of features on this site. |
|
|
|
|
|
Look and Feel (1=Poor, 10=Excellent, Don't Know) |
|
|
|
|
| 7 |
Please rate the visual appeal of this site. |
|
|
|
|
| 8 |
Please rate the balance of graphics and text on this site. |
|
|
|
|
| 9 |
Please rate the readability of the pages on this site. |
|
|
|
|
|
Navigation (1=Poor, 10=Excellent, Don't Know) |
|
|
|
|
| 10 |
Please rate how well the site is organized. |
|
|
|
|
| 11 |
Please rate the options available for navigating this site. |
|
|
|
|
| 12 |
Please rate how well the site layout helps you find what you are looking for. |
|
|
|
|
| 13 |
Please rate the number of clicks to get where you want on this site. |
|
|
|
|
|
Site Performance (1=Poor, 10=Excellent, Don't Know) |
|
|
|
|
| 14 |
Please rate how quickly pages load on this site. |
|
|
|
|
| 15 |
Please rate the consistency of speed from page to page on this site. |
|
|
|
|
| 16 |
Please rate the ability to load pages without getting error messages on this site. |
|
|
|
|
| Model Instance Name: |
|
|
red & strike-through: DELETE |
|
|
|
|
|
|
|
|
|
|
| FBI V3 |
|
|
underlined & italicized: RE-ORDER |
|
|
|
|
|
|
|
|
|
|
| MID: F4Bth9lFkdNJVJ90Y5VZUg== |
|
|
pink: ADDITION |
|
|
|
|
|
|
|
|
|
|
| Date: |
12/14/2012 |
blue + -->: REWORDING |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| FBI V3 CUSTOM QUESTION LIST |
|
|
|
|
|
QID
(Group ID) |
Skip Logic Label |
Question Text |
Answer Choices
(limited to 50 characters) |
Skip to |
Type (select from list) |
Single or Multi |
Required
Y/N |
Special Instructions |
25 character limit. Leave blank if you want DOT to fill this part out.
CQ Label |
|
|
|
|
| SAC3764 |
|
How frequently do you visit the FBI.gov site? |
This is my first visit |
|
Radio button, one-up vertical |
Single |
Y |
|
Visit Frequency |
|
|
|
|
|
|
|
Every few months or less often |
|
|
|
|
|
|
|
|
|
|
|
|
|
Monthly |
|
|
|
|
|
|
|
|
|
|
|
|
|
Weekly |
|
|
|
|
|
|
|
|
|
|
|
|
|
Several times a week |
|
|
|
|
|
|
|
|
|
|
|
|
|
Daily/more than once a day |
|
|
|
|
|
|
|
|
|
|
| SAC3765 |
|
Which of the following best describes you? |
News media |
|
Radio button, one-up vertical |
Single |
Y |
Skip Logic |
Role |
|
|
|
|
|
|
Law Enforcement |
|
|
|
|
|
|
|
|
|
|
|
|
|
Business Community |
|
|
|
|
|
|
|
|
|
|
|
|
|
Government |
|
|
|
|
|
|
|
|
|
|
|
|
|
General Public/Citizen |
|
|
|
|
|
|
|
|
|
|
|
|
|
Researcher/academic |
|
|
|
|
|
|
|
|
|
|
|
|
|
Job Seeker |
|
|
|
|
|
|
|
|
|
|
|
|
|
Student |
|
|
|
|
|
|
|
|
|
|
|
|
|
Crime Victim |
|
|
|
|
|
|
|
|
|
|
|
|
|
Other, please specify: |
A |
|
|
|
|
|
|
|
|
|
| SAC3766 |
A |
Please specify your role in visiting the site: |
|
|
Text field, <100 char |
Single |
N |
Skip Logic |
OE_Role |
|
|
|
|
| SAC3767 |
Z |
What were you primarily looking for on the FBI site today? |
Wanted fugitives or missing persons |
|
Radio button, one-up vertical |
Single |
Y |
Skip Logic |
All Others Looking For |
|
|
|
|
|
|
Criminal history summary checks (Background checks) |
|
|
|
|
|
|
|
|
|
|
|
|
|
Career or job opportunities |
|
|
|
|
|
|
|
|
|
|
|
|
|
Contact information |
|
|
|
|
|
|
|
|
|
|
|
|
|
Report a crime/fraud |
|
|
|
|
|
|
|
|
|
|
|
|
|
Crime/Fraud prevention |
|
|
|
|
|
|
|
|
|
|
|
|
|
Crime statistics |
C, D |
|
|
|
|
|
|
|
|
|
|
|
|
FBI news |
|
|
|
|
|
|
|
|
|
|
|
|
|
General information on the FBI |
|
|
|
|
|
|
|
|
|
|
|
|
|
Information on investigative programs |
|
|
|
|
|
|
|
|
|
|
|
|
|
Nothing specific, just browsing |
|
|
|
|
|
|
|
|
|
|
|
|
|
Sex offender registry |
|
|
|
|
|
|
|
|
|
|
|
|
|
Terrorism information |
|
|
|
|
|
|
|
|
|
|
|
|
|
Other, please specify: |
B |
|
|
|
|
|
|
|
|
|
| SAC3768 |
B |
Other information you were looking for |
|
|
Text field, <100 char |
Single |
N |
Skip Logic |
OE_Looking For |
|
|
|
|
| ACQLiv0016403 |
|
Did you find what you were looking for on the FBI site today? |
Yes |
|
Radio button, one-up vertical |
Single |
Y |
Skip Logic |
Ability to Find |
|
|
|
|
|
|
|
No |
A |
|
|
|
|
|
|
|
|
|
| ACQLiv0016404 |
A |
Please describe what you were unable to find on the FBI site today: |
|
|
Text area, no char limit |
Single |
Y |
Skip Logic |
OE_Unable to Find |
|
|
|
|
| ACQLiv0010422 |
|
Which of the following navigation improvements would you like to see on the FBI site? (Select all that apply) |
Add more links to the top navigation bar and drop down choices |
A |
Checkbox, one-up vertical |
Multi |
Y |
|
Navigation |
|
|
|
|
|
|
|
Change the current navigation options (i.e.. Change the links in the top navigation bar, add navigation options, reorganize the links, etc.) |
B |
|
|
|
|
|
|
|
|
|
|
|
|
Improve the link/label wording so I know where a link will take me |
C |
|
|
|
|
|
|
|
|
|
|
|
|
Other, please specify: |
D |
|
|
|
|
|
|
|
|
|
|
|
|
None of the above/The navigation on this site meets my expectations |
|
|
|
|
|
|
|
|
|
|
| ACQLiv0010423 |
A |
Please describe the links/choices you want added to the top navigation bar and drop downs: |
|
|
Text area, no char limit |
Single |
N |
|
OE_Nav Top |
|
|
|
|
| ACQLiv0010424 |
B |
Please describe how you would change the current navigation: |
|
|
Text area, no char limit |
Single |
N |
|
OE_Nav Changes |
|
|
|
|
| ACQLiv0010425 |
C |
Please describe the links/labels that need improvement: |
|
|
Text area, no char limit |
Single |
N |
|
OE_LinksLabels |
|
|
|
|
|
D |
Please describe the navigation improvement you would like to make to the site: |
|
|
Text area, no char limit |
Single |
N |
|
OE_Nav Improve |
|
|
|
|
| CAS0029907 |
|
Have you requested a Criminal History Summary Check (background check) in the past year or do you plan to request one in the near future? |
Yes |
A |
Radio button, one-up vertical |
Single |
Y |
|
Criminal History Check 1 |
|
|
|
|
|
|
|
No |
|
|
|
|
|
|
|
|
|
|
|
|
|
Not Sure |
|
|
|
|
|
|
|
|
|
|
| CAS0029908 |
A |
If the option were available to submit the request for a Criminal History Summary Check electronically (application, payment, etc.), how likely would you be to do so instead of submitting it by mail? |
Very Likely |
|
Radio button, one-up vertical |
Single |
Y |
|
Criminal History Check 2 |
|
|
|
|
|
|
|
Somewhat Likely |
|
|
|
|
|
|
|
|
|
|
|
|
|
Not at all Likely |
|
|
|
|
|
|
|
|
|
|
| SAC3769 |
|
What can we do to improve www.fbi.gov? |
|
|
Text area, no char limit |
Single |
N |
|
One Improvement |
|
|
|
|
| ACQhar0020154 |
|
Thinking about all of the government websites you visit or use, which is your ideal government website? |
|
|
Text area, no char limit |
Single |
N |
|
Ideal website |
|
|
|
|
| ACQhar0020155 |
|
When thinking about the government site you listed in the previous question, what specifically do you like about that website? |
|
|
Text area, no char limit |
Single |
N |
|
Ideal website quality |
|
|
|
|
| SAC3770 |
|
What is your age? |
17 and under |
|
Drop down, select one |
Single |
Y |
|
Age |
|
|
|
|
|
|
|
18-24 |
|
|
|
|
|
|
|
|
|
|
|
|
|
25-34 |
|
|
|
|
|
|
|
|
|
|
|
|
|
35-44 |
|
|
|
|
|
|
|
|
|
|
|
|
|
45-54 |
|
|
|
|
|
|
|
|
|
|
|
|
|
55-64 |
|
|
|
|
|
|
|
|
|
|
|
|
|
65 and over |
|
|
|
|
|
|
|
|
|
|
|
|
|
I prefer not to respond |
|
|
|
|
|
|
|
|
|
|
| Model Instance Name: |
|
|
red & strike-through: DELETE |
|
|
|
|
|
|
|
|
|
|
| FBI V3 |
|
|
underlined & italicized: RE-ORDER |
|
|
|
|
|
|
|
|
|
|
| MID: F4Bth9lFkdNJVJ90Y5VZUg== |
|
|
pink: ADDITION |
|
|
|
|
|
|
|
|
|
|
| Date: |
12/14/2012 |
blue + -->: REWORDING |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| FBI V3 CUSTOM QUESTION LIST |
|
|
|
|
|
QID
(Group ID) |
Skip Logic Label |
Question Text |
Answer Choices
(limited to 50 characters) |
Skip to |
Type (select from list) |
Single or Multi |
Required
Y/N |
Special Instructions |
25 character limit. Leave blank if you want DOT to fill this part out.
CQ Label |
|
|
|
|
| SAC3764 |
|
How frequently do you visit the FBI.gov site? |
This is my first visit |
|
Radio button, one-up vertical |
Single |
Y |
|
Visit Frequency |
|
|
|
|
|
|
|
Every few months or less often |
A, B, C |
|
|
|
|
|
|
|
|
|
|
|
|
Monthly |
A, B, C |
|
|
|
|
|
|
|
|
|
|
|
|
Weekly |
A, B, C |
|
|
|
|
|
|
|
|
|
|
|
|
Several times a week |
A, B, C |
|
|
|
|
|
|
|
|
|
|
|
|
Daily/more than once a day |
A, B, C |
|
|
|
|
|
|
|
|
|
CAS0029916 |
A |
The FBI recently changed the site homepage. Please select the statement which best describes your experience with the new homepage: |
The new homepage makes it easier to look for information. |
|
Radio button, one-up vertical |
Single |
Y |
|
Homepage Redesign 1 |
|
|
|
|
|
|
|
The new homepage makes it more difficult to look for information. |
|
|
|
|
|
|
|
|
|
|
|
|
|
My experience is no different with the new homepage. |
|
|
|
|
|
|
|
|
|
|
|
|
|
Don't Know |
|
|
|
|
|
|
|
|
|
|
CAS0029917 |
B |
Please rate the visual appeal of the new homepage: |
1=Poor |
|
Radio button, scale, no don't know |
Single |
Y |
|
Homepage Redesign 2 |
|
|
|
|
|
|
|
2 |
|
|
|
|
|
|
|
|
|
|
|
|
|
3 |
|
|
|
|
|
|
|
|
|
|
|
|
|
4 |
|
|
|
|
|
|
|
|
|
|
|
|
|
5 |
|
|
|
|
|
|
|
|
|
|
|
|
|
6 |
|
|
|
|
|
|
|
|
|
|
|
|
|
7 |
|
|
|
|
|
|
|
|
|
|
|
|
|
8 |
|
|
|
|
|
|
|
|
|
|
|
|
|
9 |
|
|
|
|
|
|
|
|
|
|
|
|
|
10=Excellent |
|
|
|
|
|
|
|
|
|
|
CAS0029918 |
C |
Please provide us with any additional feedback you have about the new homepage: |
|
|
Text area, no char limit |
Single |
Y |
|
Homepage Redesign 3 |
|
|
|
|
| SAC3765 |
|
Which of the following best describes you? |
News media |
|
Radio button, one-up vertical |
Single |
Y |
Skip Logic |
Role |
|
|
|
|
|
|
Law Enforcement |
|
|
|
|
|
|
|
|
|
|
|
|
|
Business Community |
|
|
|
|
|
|
|
|
|
|
|
|
|
Government |
|
|
|
|
|
|
|
|
|
|
|
|
|
General Public/Citizen |
|
|
|
|
|
|
|
|
|
|
|
|
|
Researcher/academic |
|
|
|
|
|
|
|
|
|
|
|
|
|
Job Seeker |
|
|
|
|
|
|
|
|
|
|
|
|
|
Student |
|
|
|
|
|
|
|
|
|
|
|
|
|
Crime Victim |
|
|
|
|
|
|
|
|
|
|
|
|
|
Other, please specify: |
A |
|
|
|
|
|
|
|
|
|
| SAC3766 |
A |
Please specify your role in visiting the site: |
|
|
Text field, <100 char |
Single |
N |
Skip Logic |
OE_Role |
|
|
|
|
| SAC3767 |
Z |
What were you primarily looking for on the FBI site today? |
Wanted fugitives or missing persons |
|
Radio button, one-up vertical |
Single |
Y |
Skip Logic |
All Others Looking For |
|
|
|
|
|
|
Criminal history summary checks (Background checks) |
|
|
|
|
|
|
|
|
|
|
|
|
|
Career or job opportunities |
|
|
|
|
|
|
|
|
|
|
|
|
|
Contact information |
|
|
|
|
|
|
|
|
|
|
|
|
|
Report a crime/fraud |
|
|
|
|
|
|
|
|
|
|
|
|
|
Crime/Fraud prevention |
|
|
|
|
|
|
|
|
|
|
|
|
|
Crime statistics |
C, D |
|
|
|
|
|
|
|
|
|
|
|
|
FBI news |
|
|
|
|
|
|
|
|
|
|
|
|
|
General information on the FBI |
|
|
|
|
|
|
|
|
|
|
|
|
|
Information on investigative programs |
|
|
|
|
|
|
|
|
|
|
|
|
|
Nothing specific, just browsing |
|
|
|
|
|
|
|
|
|
|
|
|
|
Sex offender registry |
|
|
|
|
|
|
|
|
|
|
|
|
|
Terrorism information |
|
|
|
|
|
|
|
|
|
|
|
|
|
Other, please specify: |
B |
|
|
|
|
|
|
|
|
|
| SAC3768 |
B |
Other information you were looking for |
|
|
Text field, <100 char |
Single |
N |
Skip Logic |
OE_Looking For |
|
|
|
|
| ACQLiv0016403 |
|
Did you find what you were looking for on the FBI site today? |
Yes |
|
Radio button, one-up vertical |
Single |
Y |
Skip Logic |
Ability to Find |
|
|
|
|
|
|
|
No |
A |
|
|
|
|
|
|
|
|
|
| ACQLiv0016404 |
A |
Please describe what you were unable to find on the FBI site today: |
|
|
Text area, no char limit |
Single |
Y |
Skip Logic |
OE_Unable to Find |
|
|
|
|
| ACQLiv0010422 |
|
Which of the following navigation improvements would you like to see on the FBI site? (Select all that apply) |
Add more links to the top navigation bar and drop down choices |
A |
Checkbox, one-up vertical |
Multi |
Y |
|
Navigation |
|
|
|
|
|
|
|
Change the current navigation options (i.e.. Change the links in the top navigation bar, add navigation options, reorganize the links, etc.) |
B |
|
|
|
|
|
|
|
|
|
|
|
|
Improve the link/label wording so I know where a link will take me |
C |
|
|
|
|
|
|
|
|
|
|
|
|
Other, please specify: |
D |
|
|
|
|
|
|
|
|
|
|
|
|
None of the above/The navigation on this site meets my expectations |
|
|
|
|
|
|
|
|
|
|
| ACQLiv0010423 |
A |
Please describe the links/choices you want added to the top navigation bar and drop downs: |
|
|
Text area, no char limit |
Single |
N |
|
OE_Nav Top |
|
|
|
|
| ACQLiv0010424 |
B |
Please describe how you would change the current navigation: |
|
|
Text area, no char limit |
Single |
N |
|
OE_Nav Changes |
|
|
|
|
| ACQLiv0010425 |
C |
Please describe the links/labels that need improvement: |
|
|
Text area, no char limit |
Single |
N |
|
OE_LinksLabels |
|
|
|
|
|
D |
Please describe the navigation improvement you would like to make to the site: |
|
|
Text area, no char limit |
Single |
N |
|
OE_Nav Improve |
|
|
|
|
| CAS0029907 |
|
Have you requested a Criminal History Summary Check (background check) in the past year or do you plan to request one in the near future? |
Yes |
A |
Radio button, one-up vertical |
Single |
Y |
|
Criminal History Check 1 |
|
|
|
|
|
|
|
No |
|
|
|
|
|
|
|
|
|
|
|
|
|
Not Sure |
|
|
|
|
|
|
|
|
|
|
| CAS0029908 |
A |
If the option were available to submit the request for a Criminal History Summary Check electronically (application, payment, etc.), how likely would you be to do so instead of submitting it by mail? |
Very Likely |
|
Radio button, one-up vertical |
Single |
Y |
|
Criminal History Check 2 |
|
|
|
|
|
|
|
Somewhat Likely |
|
|
|
|
|
|
|
|
|
|
|
|
|
Not at all Likely |
|
|
|
|
|
|
|
|
|
|
| SAC3769 |
|
What can we do to improve www.fbi.gov? |
|
|
Text area, no char limit |
Single |
N |
|
One Improvement |
|
|
|
|
| ACQhar0020154 |
|
Thinking about all of the government websites you visit or use, which is your ideal government website? |
|
|
Text area, no char limit |
Single |
N |
|
Ideal website |
|
|
|
|
| ACQhar0020155 |
|
When thinking about the government site you listed in the previous question, what specifically do you like about that website? |
|
|
Text area, no char limit |
Single |
N |
|
Ideal website quality |
|
|
|
|
ACQwil0013405 |
|
Have you visited the m.fbi.gov site on your mobile device? |
Yes |
A, B, G, H |
Radio button, one-up vertical |
Single |
Y |
Skip Logic |
Mobile Visit |
|
|
|
|
|
|
|
No |
|
|
|
|
|
|
|
|
|
|
|
|
|
Not Sure |
|
|
|
|
|
|
|
|
|
|
ACQwil0013406 |
A |
Were you successful in viewing the content that you were seeking with your mobile phone/device? |
Yes |
|
Radio button, one-up vertical |
Single |
Y |
Skip Logic |
Mobile Success |
|
|
|
|
|
|
No |
E, F |
|
|
|
|
|
|
|
|
|
ACQinh0017513 |
E |
What information were you unable to view on your mobile device? |
|
|
Text area, no char limit |
Single |
N |
Skip Logic |
Mobile unable to find |
|
|
|
|
ACQinh0017514 |
F |
Did you visit the FBI main website as a result of not being able to find the information you were looking for on the mobile site? |
Yes, I visited the mobile site first and then came to the website for the same information. |
|
Radio button, one-up vertical |
Single |
Y |
Skip Logic |
Website visit after mobile |
|
|
|
|
|
|
|
No, I am on the website for something different than what I was looking for on the mobile site. |
|
|
|
|
|
|
|
|
|
|
|
|
|
Not Sure |
|
|
|
|
|
|
|
|
|
|
ACQwil0013407 |
B |
How would you rate the mobile site compared to the full site? |
Much better |
D |
Radio button, one-up vertical |
Single |
Y |
Skip Logic |
Mobile Experience |
|
|
|
|
|
|
|
Somewhat better |
D |
|
|
|
|
|
|
|
|
|
|
|
|
About the same |
|
|
|
|
|
|
|
|
|
|
|
|
|
Somewhat worse |
C |
|
|
|
|
|
|
|
|
|
|
|
|
Much worse |
C |
|
|
|
|
|
|
|
|
|
ACQwil0013408 |
C |
Why did you rate the mobile site as being worse than the full site? |
|
|
Text area, no char limit |
Single |
N |
Skip Logic |
OE_Full site is Better |
|
|
|
|
ACQinh0017515 |
D |
Why did you rate the mobile site as being better than the full site? |
|
|
Text area, no char limit |
Single |
N |
Skip Logic |
OE_Mobile Site is Better |
|
|
|
|
ACQinh0017508 |
G |
Did you have any difficulty accessing the FBI mobile site? |
Yes |
I |
Radio button, one-up vertical |
Single |
Y |
Skip Logic |
Difficulty accessing mobile |
|
|
|
|
|
|
|
No |
|
|
|
|
|
|
|
|
|
|
ACQinh0017511 |
I |
Do you believe the difficulty you had accessing the site was due to: |
Problems with the FBI mobile site |
|
Radio button, one-up vertical |
Single |
Y |
Skip Logic |
Mobile difficulty |
|
|
|
|
|
|
|
Problems with your mobile carrier (i.e.. AT&T, Verizon, etc.) |
|
|
|
|
|
|
|
|
|
|
|
|
|
Problems with your mobile phone |
|
|
|
|
|
|
|
|
|
|
|
|
|
Not Sure |
|
|
|
|
|
|
|
|
|
|
|
|
|
Other |
J |
|
|
|
|
|
|
|
|
|
ACQinh0017512 |
J |
Please specify why you had difficulty accessing the FBI mobile site: |
|
|
Text area, no char limit |
Single |
N |
Skip Logic |
OE_mobile difficulty |
|
|
|
|
ACQinh0017509 |
H |
How did you connect to the mobile site today? |
Wi-Fi |
|
Radio button, one-up vertical |
Single |
Y |
Skip Logic |
Mobile connection |
|
|
|
|
|
|
|
4G |
|
|
|
|
|
|
|
|
|
|
|
|
|
3G |
|
|
|
|
|
|
|
|
|
|
|
|
|
Not Sure |
|
|
|
|
|
|
|
|
|
|
| SAC3770 |
|
What is your age? |
17 and under |
|
Drop down, select one |
Single |
Y |
|
Age |
|
|
|
|
|
|
|
18-24 |
|
|
|
|
|
|
|
|
|
|
|
|
|
25-34 |
|
|
|
|
|
|
|
|
|
|
|
|
|
35-44 |
|
|
|
|
|
|
|
|
|
|
|
|
|
45-54 |
|
|
|
|
|
|
|
|
|
|
|
|
|
55-64 |
|
|
|
|
|
|
|
|
|
|
|
|
|
65 and over |
|
|
|
|
|
|
|
|
|
|
|
|
|
I prefer not to respond |
|
|
|
|
|
|
|
|
|
|
| Model Instance Name: |
|
|
red & strike-through: DELETE |
|
|
|
|
|
|
|
|
|
|
| FBI V3 |
|
|
underlined & italicized: RE-ORDER |
|
|
|
|
|
|
|
|
|
|
| MID: F4Bth9lFkdNJVJ90Y5VZUg== |
|
|
pink: ADDITION |
|
|
|
|
|
|
|
|
|
|
| Date: |
12/14/2012 |
blue + -->: REWORDING |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| FBI V3 CUSTOM QUESTION LIST |
|
|
|
|
|
QID
(Group ID) |
Skip Logic Label |
Question Text |
Answer Choices
(limited to 50 characters) |
Skip to |
Type (select from list) |
Single or Multi |
Required
Y/N |
Special Instructions |
25 character limit. Leave blank if you want DOT to fill this part out.
CQ Label |
|
|
|
|
| SAC3764 |
|
How frequently do you visit the FBI.gov site? |
This is my first visit |
|
Radio button, one-up vertical |
Single |
Y |
|
Visit Frequency |
|
|
|
|
|
|
|
Every few months or less often |
A, B, C |
|
|
|
|
|
|
|
|
|
|
|
|
Monthly |
A, B, C |
|
|
|
|
|
|
|
|
|
|
|
|
Weekly |
A, B, C |
|
|
|
|
|
|
|
|
|
|
|
|
Several times a week |
A, B, C |
|
|
|
|
|
|
|
|
|
|
|
|
Daily/more than once a day |
A, B, C |
|
|
|
|
|
|
|
|
|
|
A |
The FBI recently changed the site homepage. Please select the statement which best describes your experience with the new homepage: |
The new homepage makes it easier to look for information. |
|
Radio button, one-up vertical |
Single |
Y |
|
Homepage Redesign 1 |
|
|
|
|
|
|
|
The new homepage makes it more difficult to look for information. |
|
|
|
|
|
|
|
|
|
|
|
|
|
My experience is no different with the new homepage. |
|
|
|
|
|
|
|
|
|
|
|
|
|
Don't Know |
|
|
|
|
|
|
|
|
|
|
|
B |
Please rate the visual appeal of the new homepage: |
1=Poor |
|
Radio button, scale, no don't know |
Single |
Y |
|
Homepage Redesign 2 |
|
|
|
|
|
|
|
2 |
|
|
|
|
|
|
|
|
|
|
|
|
|
3 |
|
|
|
|
|
|
|
|
|
|
|
|
|
4 |
|
|
|
|
|
|
|
|
|
|
|
|
|
5 |
|
|
|
|
|
|
|
|
|
|
|
|
|
6 |
|
|
|
|
|
|
|
|
|
|
|
|
|
7 |
|
|
|
|
|
|
|
|
|
|
|
|
|
8 |
|
|
|
|
|
|
|
|
|
|
|
|
|
9 |
|
|
|
|
|
|
|
|
|
|
|
|
|
10=Excellent |
|
|
|
|
|
|
|
|
|
|
|
C |
Please provide us with any additional feedback you have about the new homepage: |
|
|
Text area, no char limit |
Single |
Y |
|
Homepage Redesign 3 |
|
|
|
|
| SAC3765 |
|
Which of the following best describes you? |
News media |
|
Radio button, one-up vertical |
Single |
Y |
Skip Logic |
Role |
|
|
|
|
|
|
Law Enforcement |
|
|
|
|
|
|
|
|
|
|
|
|
|
Business Community |
|
|
|
|
|
|
|
|
|
|
|
|
|
Government |
|
|
|
|
|
|
|
|
|
|
|
|
|
General Public/Citizen |
|
|
|
|
|
|
|
|
|
|
|
|
|
Researcher/academic |
|
|
|
|
|
|
|
|
|
|
|
|
|
Job Seeker |
|
|
|
|
|
|
|
|
|
|
|
|
|
Student |
|
|
|
|
|
|
|
|
|
|
|
|
|
Crime Victim |
|
|
|
|
|
|
|
|
|
|
|
|
|
Other, please specify: |
A |
|
|
|
|
|
|
|
|
|
| SAC3766 |
A |
Please specify your role in visiting the site: |
|
|
Text field, <100 char |
Single |
N |
Skip Logic |
OE_Role |
|
|
|
|
| SAC3767 |
Z |
What were you primarily looking for on the FBI site today? |
Wanted fugitives or missing persons |
|
Radio button, one-up vertical |
Single |
Y |
Skip Logic |
All Others Looking For |
|
|
|
|
|
|
Criminal history summary checks (Background checks) |
|
|
|
|
|
|
|
|
|
|
|
|
|
Career or job opportunities |
|
|
|
|
|
|
|
|
|
|
|
|
|
Contact information |
|
|
|
|
|
|
|
|
|
|
|
|
|
Report a crime/fraud |
|
|
|
|
|
|
|
|
|
|
|
|
|
Crime/Fraud prevention |
|
|
|
|
|
|
|
|
|
|
|
|
|
Crime statistics |
C, D |
|
|
|
|
|
|
|
|
|
|
|
|
FBI news |
|
|
|
|
|
|
|
|
|
|
|
|
|
General information on the FBI |
|
|
|
|
|
|
|
|
|
|
|
|
|
Information on investigative programs |
|
|
|
|
|
|
|
|
|
|
|
|
|
Nothing specific, just browsing |
|
|
|
|
|
|
|
|
|
|
|
|
|
Sex offender registry |
|
|
|
|
|
|
|
|
|
|
|
|
|
Terrorism information |
|
|
|
|
|
|
|
|
|
|
|
|
|
Other, please specify: |
B |
|
|
|
|
|
|
|
|
|
| SAC3768 |
B |
Other information you were looking for |
|
|
Text field, <100 char |
Single |
N |
Skip Logic |
OE_Looking For |
|
|
|
|
| ACQLiv0016403 |
|
Did you find what you were looking for on the FBI site today? |
Yes |
|
Radio button, one-up vertical |
Single |
Y |
Skip Logic |
Ability to Find |
|
|
|
|
|
|
|
No |
A |
|
|
|
|
|
|
|
|
|
| ACQLiv0016404 |
A |
Please describe what you were unable to find on the FBI site today: |
|
|
Text area, no char limit |
Single |
Y |
Skip Logic |
OE_Unable to Find |
|
|
|
|
| ACQLiv0010422 |
|
Which of the following navigation improvements would you like to see on the FBI site? (Select all that apply) |
Add more links to the top navigation bar and drop down choices |
A |
Checkbox, one-up vertical |
Multi |
Y |
|
Navigation |
|
|
|
|
|
|
|
Change the current navigation options (i.e.. Change the links in the top navigation bar, add navigation options, reorganize the links, etc.) |
B |
|
|
|
|
|
|
|
|
|
|
|
|
Improve the link/label wording so I know where a link will take me |
C |
|
|
|
|
|
|
|
|
|
|
|
|
Other, please specify: |
D |
|
|
|
|
|
|
|
|
|
|
|
|
None of the above/The navigation on this site meets my expectations |
|
|
|
|
|
|
|
|
|
|
| ACQLiv0010423 |
A |
Please describe the links/choices you want added to the top navigation bar and drop downs: |
|
|
Text area, no char limit |
Single |
N |
|
OE_Nav Top |
|
|
|
|
| ACQLiv0010424 |
B |
Please describe how you would change the current navigation: |
|
|
Text area, no char limit |
Single |
N |
|
OE_Nav Changes |
|
|
|
|
| ACQLiv0010425 |
C |
Please describe the links/labels that need improvement: |
|
|
Text area, no char limit |
Single |
N |
|
OE_LinksLabels |
|
|
|
|
|
D |
Please describe the navigation improvement you would like to make to the site: |
|
|
Text area, no char limit |
Single |
N |
|
OE_Nav Improve |
|
|
|
|
|
|
Have you requested a Criminal History Summary Check (background check) in the past year or do you plan to request one in the near future? |
Yes |
A |
Radio button, one-up vertical |
Single |
Y |
|
Criminal History Check 1 |
|
|
|
|
|
|
|
No |
|
|
|
|
|
|
|
|
|
|
|
|
|
Not Sure |
|
|
|
|
|
|
|
|
|
|
|
A |
If the option were available to submit the request for a Criminal History Summary Check electronically (application, payment, etc.), how likely would you be to do so instead of submitting it by mail? |
Very Likely |
|
Radio button, one-up vertical |
Single |
Y |
|
Criminal History Check 2 |
|
|
|
|
|
|
|
Somewhat Likely |
|
|
|
|
|
|
|
|
|
|
|
|
|
Not at all Likely |
|
|
|
|
|
|
|
|
|
|
| SAC3769 |
|
What can we do to improve www.fbi.gov? |
|
|
Text area, no char limit |
Single |
N |
|
One Improvement |
|
|
|
|
| ACQhar0020154 |
|
Thinking about all of the government websites you visit or use, which is your ideal government website? |
|
|
Text area, no char limit |
Single |
N |
|
Ideal website |
|
|
|
|
| ACQhar0020155 |
|
When thinking about the government site you listed in the previous question, what specifically do you like about that website? |
|
|
Text area, no char limit |
Single |
N |
|
Ideal website quality |
|
|
|
|
| ACQwil0013405 |
|
Have you visited the m.fbi.gov site on your mobile device? |
Yes |
A, B, G, H |
Radio button, one-up vertical |
Single |
Y |
Skip Logic |
Mobile Visit |
|
|
|
|
|
|
|
No |
|
|
|
|
|
|
|
|
|
|
|
|
|
Not Sure |
|
|
|
|
|
|
|
|
|
|
| ACQwil0013406 |
A |
Were you successful in viewing the content that you were seeking with your mobile phone/device? |
Yes |
|
Radio button, one-up vertical |
Single |
Y |
Skip Logic |
Mobile Success |
|
|
|
|
|
|
No |
E, F |
|
|
|
|
|
|
|
|
|
| ACQinh0017513 |
E |
What information were you unable to view on your mobile device? |
|
|
Text area, no char limit |
Single |
N |
Skip Logic |
Mobile unable to find |
|
|
|
|
| ACQinh0017514 |
F |
Did you visit the FBI main website as a result of not being able to find the information you were looking for on the mobile site? |
Yes, I visited the mobile site first and then came to the website for the same information. |
|
Radio button, one-up vertical |
Single |
Y |
Skip Logic |
Website visit after mobile |
|
|
|
|
|
|
|
No, I am on the website for something different than what I was looking for on the mobile site. |
|
|
|
|
|
|
|
|
|
|
|
|
|
Not Sure |
|
|
|
|
|
|
|
|
|
|
| ACQwil0013407 |
B |
How would you rate the mobile site compared to the full site? |
Much better |
D |
Radio button, one-up vertical |
Single |
Y |
Skip Logic |
Mobile Experience |
|
|
|
|
|
|
|
Somewhat better |
D |
|
|
|
|
|
|
|
|
|
|
|
|
About the same |
|
|
|
|
|
|
|
|
|
|
|
|
|
Somewhat worse |
C |
|
|
|
|
|
|
|
|
|
|
|
|
Much worse |
C |
|
|
|
|
|
|
|
|
|
| ACQwil0013408 |
C |
Why did you rate the mobile site as being worse than the full site? |
|
|
Text area, no char limit |
Single |
N |
Skip Logic |
OE_Full site is Better |
|
|
|
|
| ACQinh0017515 |
D |
Why did you rate the mobile site as being better than the full site? |
|
|
Text area, no char limit |
Single |
N |
Skip Logic |
OE_Mobile Site is Better |
|
|
|
|
| ACQinh0017508 |
G |
Did you have any difficulty accessing the FBI mobile site? |
Yes |
I |
Radio button, one-up vertical |
Single |
Y |
Skip Logic |
Difficulty accessing mobile |
|
|
|
|
|
|
|
No |
|
|
|
|
|
|
|
|
|
|
| ACQinh0017511 |
I |
Do you believe the difficulty you had accessing the site was due to: |
Problems with the FBI mobile site |
|
Radio button, one-up vertical |
Single |
Y |
Skip Logic |
Mobile difficulty |
|
|
|
|
|
|
|
Problems with your mobile carrier (i.e.. AT&T, Verizon, etc.) |
|
|
|
|
|
|
|
|
|
|
|
|
|
Problems with your mobile phone |
|
|
|
|
|
|
|
|
|
|
|
|
|
Not Sure |
|
|
|
|
|
|
|
|
|
|
|
|
|
Other |
J |
|
|
|
|
|
|
|
|
|
| ACQinh0017512 |
J |
Please specify why you had difficulty accessing the FBI mobile site: |
|
|
Text area, no char limit |
Single |
N |
Skip Logic |
OE_mobile difficulty |
|
|
|
|
| ACQinh0017509 |
H |
How did you connect to the mobile site today? |
Wi-Fi |
|
Radio button, one-up vertical |
Single |
Y |
Skip Logic |
Mobile connection |
|
|
|
|
|
|
|
4G |
|
|
|
|
|
|
|
|
|
|
|
|
|
3G |
|
|
|
|
|
|
|
|
|
|
|
|
|
Not Sure |
|
|
|
|
|
|
|
|
|
|
| SAC3770 |
|
What is your age? |
17 and under |
|
Drop down, select one |
Single |
Y |
|
Age |
|
|
|
|
|
|
|
18-24 |
|
|
|
|
|
|
|
|
|
|
|
|
|
25-34 |
|
|
|
|
|
|
|
|
|
|
|
|
|
35-44 |
|
|
|
|
|
|
|
|
|
|
|
|
|
45-54 |
|
|
|
|
|
|
|
|
|
|
|
|
|
55-64 |
|
|
|
|
|
|
|
|
|
|
|
|
|
65 and over |
|
|
|
|
|
|
|
|
|
|
|
|
|
I prefer not to respond |
|
|
|
|
|
|
|
|
|
|
| Model Instance Name: |
|
|
red & strike-through: DELETE |
|
|
|
|
|
|
|
|
|
|
| FBI V3 |
|
|
underlined & italicized: RE-ORDER |
|
|
|
|
|
|
|
|
|
|
| MID: F4Bth9lFkdNJVJ90Y5VZUg== |
|
|
pink: ADDITION |
|
|
|
|
|
|
|
|
|
|
| Date: |
12/14/2012 |
blue + -->: REWORDING |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| FBI V3 CUSTOM QUESTION LIST |
|
|
|
|
|
QID
(Group ID) |
Skip Logic Label |
Question Text |
Answer Choices
(limited to 50 characters) |
Skip to |
Type (select from list) |
Single or Multi |
Required
Y/N |
Special Instructions |
25 character limit. Leave blank if you want DOT to fill this part out.
CQ Label |
|
|
|
|
| SAC3764 |
|
How frequently do you visit the FBI.gov site? |
This is my first visit |
|
Radio button, one-up vertical |
Single |
Y |
|
Visit Frequency |
|
|
|
|
|
|
|
Every few months or less often |
|
|
|
|
|
|
|
|
|
|
|
|
|
Monthly |
|
|
|
|
|
|
|
|
|
|
|
|
|
Weekly |
|
|
|
|
|
|
|
|
|
|
|
|
|
Several times a week |
|
|
|
|
|
|
|
|
|
|
|
|
|
Daily/more than once a day |
|
|
|
|
|
|
|
|
|
|
| SAC3765 |
|
Which of the following best describes you? |
News media |
|
Radio button, one-up vertical |
Single |
Y |
Skip Logic |
Role |
|
|
|
|
|
|
Law Enforcement |
|
|
|
|
|
|
|
|
|
|
|
|
|
Business Community |
|
|
|
|
|
|
|
|
|
|
|
|
|
Government |
|
|
|
|
|
|
|
|
|
|
|
|
|
General Public/Citizen |
|
|
|
|
|
|
|
|
|
|
|
|
|
Researcher/academic |
|
|
|
|
|
|
|
|
|
|
|
|
|
Job Seeker |
|
|
|
|
|
|
|
|
|
|
|
|
|
Student |
|
|
|
|
|
|
|
|
|
|
|
|
|
Crime Victim |
|
|
|
|
|
|
|
|
|
|
|
|
|
Other, please specify: |
A |
|
|
|
|
|
|
|
|
|
| SAC3766 |
A |
Please specify your role in visiting the site: |
|
|
Text field, <100 char |
Single |
N |
Skip Logic |
OE_Role |
|
|
|
|
| SAC3767 |
Z |
What were you primarily looking for on the FBI site today? |
Wanted fugitives or missing persons |
|
Radio button, one-up vertical |
Single |
Y |
Skip Logic |
All Others Looking For |
|
|
|
|
|
|
Background checks |
|
|
|
|
|
|
|
|
|
|
|
|
|
Career or job opportunities |
|
|
|
|
|
|
|
|
|
|
|
|
|
Contact information |
|
|
|
|
|
|
|
|
|
|
|
|
|
Report a crime/fraud |
|
|
|
|
|
|
|
|
|
|
|
|
|
Crime/Fraud prevention |
|
|
|
|
|
|
|
|
|
|
|
|
|
Crime statistics |
C, D |
|
|
|
|
|
|
|
|
|
|
|
|
FBI news |
|
|
|
|
|
|
|
|
|
|
|
|
|
General information on the FBI |
|
|
|
|
|
|
|
|
|
|
|
|
|
Information on investigative programs |
|
|
|
|
|
|
|
|
|
|
|
|
|
Nothing specific, just browsing |
|
|
|
|
|
|
|
|
|
|
|
|
|
Sex offender registry |
|
|
|
|
|
|
|
|
|
|
|
|
|
Terrorism information |
|
|
|
|
|
|
|
|
|
|
|
|
|
Other, please specify: |
B |
|
|
|
|
|
|
|
|
|
| SAC3768 |
B |
Other information you were looking for |
|
|
Text field, <100 char |
Single |
N |
Skip Logic |
OE_Looking For |
|
|
|
|
| ACQLiv0016403 |
|
Did you find what you were looking for on the FBI site today? |
Yes |
|
Radio button, one-up vertical |
Single |
Y |
Skip Logic |
Ability to Find |
|
|
|
|
|
|
|
No |
A |
|
|
|
|
|
|
|
|
|
| ACQLiv0016404 |
A |
Please describe what you were unable to find on the FBI site today: |
|
|
Text area, no char limit |
Single |
Y |
Skip Logic |
OE_Unable to Find |
|
|
|
|
| ACQLiv0010422 |
|
Which of the following navigation improvements would you like to see on the FBI site? (Select all that apply) |
Add more links to the top navigation bar and drop down choices |
A |
Checkbox, one-up vertical |
Multi |
Y |
|
Navigation |
|
|
|
|
|
|
|
Change the current navigation options (i.e.. Change the links in the top navigation bar, add navigation options, reorganize the links, etc.) |
B |
|
|
|
|
|
|
|
|
|
|
|
|
Improve the link/label wording so I know where a link will take me |
C |
|
|
|
|
|
|
|
|
|
|
|
|
Other, please specify: |
D |
|
|
|
|
|
|
|
|
|
|
|
|
None of the above/The navigation on this site meets my expectations |
|
|
|
|
|
|
|
|
|
|
| ACQLiv0010423 |
A |
Please describe the links/choices you want added to the top navigation bar and drop downs: |
|
|
Text area, no char limit |
Single |
N |
|
OE_Nav Top |
|
|
|
|
| ACQLiv0010424 |
B |
Please describe how you would change the current navigation: |
|
|
Text area, no char limit |
Single |
N |
|
OE_Nav Changes |
|
|
|
|
| ACQLiv0010425 |
C |
Please describe the links/labels that need improvement: |
|
|
Text area, no char limit |
Single |
N |
|
OE_LinksLabels |
|
|
|
|
|
D |
Please describe the navigation improvement you would like to make to the site: |
|
|
Text area, no char limit |
Single |
N |
|
OE_Nav Improve |
|
|
|
|
| SAC3769 |
|
What can we do to improve www.fbi.gov? |
|
|
Text area, no char limit |
Single |
N |
|
One Improvement |
|
|
|
|
|
|
Thinking about all of the government websites you visit or use, which is your ideal government website? |
|
|
Text area, no char limit |
Single |
N |
|
Ideal website |
|
|
|
|
|
|
When thinking about the government site you listed in the previous question, what specifically do you like about that website? |
|
|
Text area, no char limit |
Single |
N |
|
Ideal website quality |
|
|
|
|
| ACQwil0013405 |
|
Have you visited the m.fbi.gov site on your mobile device? |
Yes |
A, B, G, H |
Radio button, one-up vertical |
Single |
Y |
Skip Logic |
Mobile Visit |
|
|
|
|
|
|
|
No |
|
|
|
|
|
|
|
|
|
|
|
|
|
Not Sure |
|
|
|
|
|
|
|
|
|
|
| ACQwil0013406 |
A |
Were you successful in viewing the content that you were seeking with your mobile phone/device? |
Yes |
|
Radio button, one-up vertical |
Single |
Y |
Skip Logic |
Mobile Success |
|
|
|
|
|
|
No |
E, F |
|
|
|
|
|
|
|
|
|
| ACQinh0017513 |
E |
What information were you unable to view on your mobile device? |
|
|
Text area, no char limit |
Single |
N |
Skip Logic |
Mobile unable to find |
|
|
|
|
| ACQinh0017514 |
F |
Did you visit the FBI main website as a result of not being able to find the information you were looking for on the mobile site? |
Yes, I visited the mobile site first and then came to the website for the same information. |
|
Radio button, one-up vertical |
Single |
Y |
Skip Logic |
Website visit after mobile |
|
|
|
|
|
|
|
No, I am on the website for something different than what I was looking for on the mobile site. |
|
|
|
|
|
|
|
|
|
|
|
|
|
Not Sure |
|
|
|
|
|
|
|
|
|
|
| ACQwil0013407 |
B |
How would you rate the mobile site compared to the full site? |
Much better |
D |
Radio button, one-up vertical |
Single |
Y |
Skip Logic |
Mobile Experience |
|
|
|
|
|
|
|
Somewhat better |
D |
|
|
|
|
|
|
|
|
|
|
|
|
About the same |
|
|
|
|
|
|
|
|
|
|
|
|
|
Somewhat worse |
C |
|
|
|
|
|
|
|
|
|
|
|
|
Much worse |
C |
|
|
|
|
|
|
|
|
|
| ACQwil0013408 |
C |
Why did you rate the mobile site as being worse than the full site? |
|
|
Text area, no char limit |
Single |
N |
Skip Logic |
OE_Full site is Better |
|
|
|
|
| ACQinh0017515 |
D |
Why did you rate the mobile site as being better than the full site? |
|
|
Text area, no char limit |
Single |
N |
Skip Logic |
OE_Mobile Site is Better |
|
|
|
|
| ACQinh0017508 |
G |
Did you have any difficulty accessing the FBI mobile site? |
Yes |
I |
Radio button, one-up vertical |
Single |
Y |
Skip Logic |
Difficulty accessing mobile |
|
|
|
|
|
|
|
No |
|
|
|
|
|
|
|
|
|
|
| ACQinh0017511 |
I |
Do you believe the difficulty you had accessing the site was due to: |
Problems with the FBI mobile site |
|
Radio button, one-up vertical |
Single |
Y |
Skip Logic |
Mobile difficulty |
|
|
|
|
|
|
|
Problems with your mobile carrier (i.e.. AT&T, Verizon, etc.) |
|
|
|
|
|
|
|
|
|
|
|
|
|
Problems with your mobile phone |
|
|
|
|
|
|
|
|
|
|
|
|
|
Not Sure |
|
|
|
|
|
|
|
|
|
|
|
|
|
Other |
J |
|
|
|
|
|
|
|
|
|
| ACQinh0017512 |
J |
Please specify why you had difficulty accessing the FBI mobile site: |
|
|
Text area, no char limit |
Single |
N |
Skip Logic |
OE_mobile difficulty |
|
|
|
|
| ACQinh0017509 |
H |
How did you connect to the mobile site today? |
Wi-Fi |
|
Radio button, one-up vertical |
Single |
Y |
Skip Logic |
Mobile connection |
|
|
|
|
|
|
|
4G |
|
|
|
|
|
|
|
|
|
|
|
|
|
3G |
|
|
|
|
|
|
|
|
|
|
|
|
|
Not Sure |
|
|
|
|
|
|
|
|
|
|
| SAC3770 |
|
What is your age? |
17 and under |
|
Drop down, select one |
Single |
Y |
|
Age |
|
|
|
|
|
|
|
18-24 |
|
|
|
|
|
|
|
|
|
|
|
|
|
25-34 |
|
|
|
|
|
|
|
|
|
|
|
|
|
35-44 |
|
|
|
|
|
|
|
|
|
|
|
|
|
45-54 |
|
|
|
|
|
|
|
|
|
|
|
|
|
55-64 |
|
|
|
|
|
|
|
|
|
|
|
|
|
65 and over |
|
|
|
|
|
|
|
|
|
|
|
|
|
I prefer not to respond |
|
|
|
|
|
|
|
|
|
|
| Model Instance Name: |
|
|
red & strike-through: DELETE |
|
|
|
|
|
|
|
|
|
|
|
| FBI V3 |
|
|
underlined & italicized: RE-ORDER |
|
|
|
|
|
|
|
|
|
|
|
| MID: F4Bth9lFkdNJVJ90Y5VZUg== |
|
|
pink: ADDITION |
|
|
|
|
|
|
|
|
|
|
|
| Date: |
8/25/2011 |
blue + -->: REWORDING |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| FBI V3 CUSTOM QUESTION LIST |
|
|
|
|
|
|
QID
(Group ID) |
Skip Logic Label |
Question Text |
Answer Choices
(limited to 50 characters) |
Skip to |
Type (select from list) |
Single or Multi |
Required
Y/N |
Special Instructions |
25 character limit. Leave blank if you want DOT to fill this part out.
CQ Label |
|
|
|
|
|
| SAC3764 |
|
How frequently do you visit the FBI.gov site? |
This is my first visit |
|
Radio button, one-up vertical |
Single |
Y |
|
Visit Frequency |
|
|
|
|
|
|
|
|
Every few months or less often |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Monthly |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Weekly |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Several times a week |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Daily/more than once a day |
|
|
|
|
|
|
|
|
|
|
|
| SAC3765 |
|
Which of the following best describes you? |
News media |
|
Radio button, one-up vertical |
Single |
Y |
Skip Logic |
Role |
|
|
|
|
|
|
|
Law Enforcement |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Business Community |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Government |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
General Public/Citizen |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Researcher/academic |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Job Seeker |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Student |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Other, please specify: |
A |
|
|
|
|
|
|
|
|
|
|
| SAC3766 |
A |
Please specify your role in visiting the site: |
|
|
Text field, <100 char |
Single |
N |
Skip Logic |
OE_Role |
|
|
|
|
|
| SAC3767 |
Z |
What were you primarily looking for on the FBI site today? |
Wanted fugitives or missing persons |
|
Radio button, one-up vertical |
Single |
Y |
Skip Logic |
All Others Looking For |
|
|
|
|
|
|
|
Background checks |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Career or job opportunities |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Contact information |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Report a crime/fraud |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Crime/Fraud prevention |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Crime statistics |
C, D |
|
|
|
|
|
|
|
|
|
|
|
|
|
FBI news |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
General information on the FBI |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Information on investigative programs |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Nothing specific, just browsing |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Sex offender registry |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Terrorism information |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Other, please specify: |
B |
|
|
|
|
|
|
|
|
|
|
| SAC3768 |
B |
Other information you were looking for |
|
|
Text field, <100 char |
Single |
N |
Skip Logic |
OE_Looking For |
|
|
|
|
|
| ACQLiv0016403 |
|
Did you find what you were looking for on the FBI site today? |
Yes |
|
Radio button, one-up vertical |
Single |
Y |
Skip Logic |
Ability to Find |
|
|
|
|
|
|
|
|
No |
A |
|
|
|
|
|
|
|
|
|
|
| ACQLiv0016404 |
A |
Please describe what you were unable to find on the FBI site today: |
|
|
Text area, no char limit |
Single |
Y |
Skip Logic |
OE_Unable to Find |
|
|
|
|
|
| ACQLiv0010422 |
|
Which of the following navigation improvements would you like to see on the FBI site? (Select all that apply) |
Add more links to the top navigation bar and drop down choices |
A |
Checkbox, one-up vertical |
Multi |
Y |
|
Navigation |
|
|
|
|
|
|
|
|
Change the current navigation options (i.e.. Change the links in the top navigation bar, add navigation options, reorganize the links, etc.) |
B |
|
|
|
|
|
|
|
|
|
|
|
|
|
Improve the link/label wording so I know where a link will take me |
C |
|
|
|
|
|
|
|
|
|
|
|
|
|
Other, please specify: |
D |
|
|
|
|
|
|
|
|
|
|
|
|
|
None of the above/The navigation on this site meets my expectations |
|
|
|
|
|
|
|
|
|
|
|
| ACQLiv0010423 |
A |
Please describe the links/choices you want added to the top navigation bar and drop downs: |
|
|
Text area, no char limit |
Single |
N |
|
OE_Nav Top |
|
|
|
|
|
| ACQLiv0010424 |
B |
Please describe how you would change the current navigation: |
|
|
Text area, no char limit |
Single |
N |
|
OE_Nav Changes |
|
|
|
|
|
| ACQLiv0010425 |
C |
Please describe the links/labels that need improvement: |
|
|
Text area, no char limit |
Single |
N |
|
OE_LinksLabels |
|
|
|
|
|
|
D |
Please describe the navigation improvement you would like to make to the site: |
|
|
Text area, no char limit |
Single |
N |
|
OE_Nav Improve |
|
|
|
|
|
| SAC3769 |
|
What can we do to improve www.fbi.gov? |
|
|
Text area, no char limit |
Single |
N |
|
One Improvement |
|
|
|
|
|
| ACQwil0013405 |
|
Have you visited the m.fbi.gov site on your mobile device? |
Yes |
A, B, G, H |
Radio button, one-up vertical |
Single |
Y |
Skip Logic |
Mobile Visit |
|
|
|
|
|
|
|
|
No |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Not Sure |
|
|
|
|
|
|
|
|
|
|
|
| ACQwil0013406 |
A |
Were you successful in viewing the content that you were seeking with your mobile phone/device? |
Yes |
|
Radio button, one-up vertical |
Single |
Y |
Skip Logic |
Mobile Success |
|
|
|
|
|
|
|
No |
E, F |
|
|
|
|
|
|
|
|
|
|
|
E |
What information were you unable to view on your mobile device? |
|
|
Text area, no char limit |
Single |
N |
Skip Logic |
Mobile unable to find |
|
|
|
|
|
|
F |
Did you visit the FBI main website as a result of not being able to find the information you were looking for on the mobile site? |
Yes, I visited the mobile site first and then came to the website for the same information. |
|
Radio button, one-up vertical |
Single |
Y |
Skip Logic |
Website visit after mobile |
|
|
|
|
|
|
|
|
No, I am on the website for something different than what I was looking for on the mobile site. |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Not Sure |
|
|
|
|
|
|
|
|
|
|
|
| ACQwil0013407 |
B |
How would you rate the mobile site compared to the full site? |
Much better |
D |
Radio button, one-up vertical |
Single |
Y |
Skip Logic |
Mobile Experience |
|
|
|
|
|
|
|
|
Somewhat better |
D |
|
|
|
|
|
|
|
|
|
|
|
|
|
About the same |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Somewhat worse |
C |
|
|
|
|
|
|
|
|
|
|
|
|
|
Much worse |
C |
|
|
|
|
|
|
|
|
|
|
| ACQwil0013408 |
C |
Why did you rate the mobile site as being worse than the full site? |
|
|
Text area, no char limit |
Single |
N |
Skip Logic |
OE_Full site is Better |
|
|
|
|
|
|
D |
Why did you rate the mobile site as being better than the full site? |
|
|
Text area, no char limit |
Single |
N |
Skip Logic |
OE_Mobile Site is Better |
|
|
|
|
|
|
G |
Did you have any difficulty accessing the FBI mobile site? |
Yes |
I |
Radio button, one-up vertical |
Single |
Y |
Skip Logic |
Difficulty accessing mobile |
|
|
|
|
|
|
|
|
No |
|
|
|
|
|
|
|
|
|
|
|
|
I |
Do you believe the difficulty you had accessing the site was due to: |
Problems with the FBI mobile site |
|
Radio button, one-up vertical |
Single |
Y |
Skip Logic |
Mobile difficulty |
|
|
|
|
|
|
|
|
Problems with your mobile carrier (ie. AT&T, Verizon, etc.) |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Problems with your mobile phone |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Not Sure |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Other |
J |
|
|
|
|
|
|
|
|
|
|
|
J |
Please specify why you had difficulty accessing the FBI mobile site: |
|
|
Text area, no char limit |
Single |
N |
Skip Logic |
OE_mobile difficulty |
|
|
|
|
|
|
H |
How did you connect to the mobile site today? |
Wi-Fi |
|
Radio button, one-up vertical |
Single |
Y |
Skip Logic |
Mobile connection |
|
|
|
|
|
|
|
|
4G |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
3G |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Not Sure |
|
|
|
|
|
|
|
|
|
|
|
| SAC3770 |
|
What is your age? |
17 and under |
|
Drop down, select one |
Single |
Y |
|
Age |
|
|
|
|
|
|
|
|
18-24 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
25-34 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
35-44 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
45-54 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
55-64 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
65 and over |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
I prefer not to respond |
|
|
|
|
|
|
|
|
|
|
|
| Model Instance Name: |
|
|
red & strike-through: DELETE |
|
|
|
|
|
|
|
|
|
|
| FBI V3 |
|
|
underlined & italicized: RE-ORDER |
|
|
|
|
|
|
|
|
|
|
| MID: F4Bth9lFkdNJVJ90Y5VZUg== |
|
|
pink: ADDITION |
|
|
|
|
|
|
|
|
|
|
| Date: |
8/25/2011 |
blue + -->: REWORDING |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| FBI V3 CUSTOM QUESTION LIST |
|
|
|
|
|
QID
(Group ID) |
Skip Logic Label |
Question Text |
Answer Choices
(limited to 50 characters) |
Skip to |
Type (select from list) |
Single or Multi |
Required
Y/N |
Special Instructions |
25 character limit. Leave blank if you want DOT to fill this part out.
CQ Label |
|
|
|
|
| SAC3764 |
|
How frequently do you visit the FBI.gov site? |
This is my first visit |
|
Radio button, one-up vertical |
Single |
Y |
|
Visit Frequency |
|
|
|
|
|
|
|
Every few months or less often |
|
|
|
|
|
|
|
|
|
|
|
|
|
Monthly |
|
|
|
|
|
|
|
|
|
|
|
|
|
Weekly |
|
|
|
|
|
|
|
|
|
|
|
|
|
Several times a week |
|
|
|
|
|
|
|
|
|
|
|
|
|
Daily/more than once a day |
|
|
|
|
|
|
|
|
|
|
| SAC3765 |
|
Which of the following best describes you? |
News media |
|
Radio button, one-up vertical |
Single |
Y |
Skip Logic |
Role |
|
|
|
|
|
|
Law Enforcement |
|
|
|
|
|
|
|
|
|
|
|
|
|
Business Community |
|
|
|
|
|
|
|
|
|
|
|
|
|
Government |
|
|
|
|
|
|
|
|
|
|
|
|
|
General Public/Citizen |
|
|
|
|
|
|
|
|
|
|
|
|
|
Researcher/academic |
|
|
|
|
|
|
|
|
|
|
|
|
|
Job Seeker |
|
|
|
|
|
|
|
|
|
|
|
|
|
Student |
|
|
|
|
|
|
|
|
|
|
|
|
|
Other, please specify: |
A |
|
|
|
|
|
|
|
|
|
| SAC3766 |
A |
Please specify your role in visiting the site: |
|
|
Text field, <100 char |
Single |
N |
Skip Logic |
OE_Role |
|
|
|
|
| SAC3767 |
Z |
What were you primarily looking for on the FBI site today? |
Wanted fugitives or missing persons |
|
Radio button, one-up vertical |
Single |
Y |
Skip Logic |
All Others Looking For |
|
|
|
|
|
|
Background checks |
|
|
|
|
|
|
|
|
|
|
|
|
|
Career or job opportunities |
|
|
|
|
|
|
|
|
|
|
|
|
|
Contact information |
|
|
|
|
|
|
|
|
|
|
|
|
|
Report a crime/fraud |
|
|
|
|
|
|
|
|
|
|
|
|
|
Crime/Fraud prevention |
|
|
|
|
|
|
|
|
|
|
|
|
|
Crime statistics |
C, D |
|
|
|
|
|
|
|
|
|
|
|
|
FBI news |
|
|
|
|
|
|
|
|
|
|
|
|
|
General information on the FBI |
|
|
|
|
|
|
|
|
|
|
|
|
|
Information on investigative programs |
|
|
|
|
|
|
|
|
|
|
|
|
|
Nothing specific, just browsing |
|
|
|
|
|
|
|
|
|
|
|
|
|
Sex offender registry |
|
|
|
|
|
|
|
|
|
|
|
|
|
Terrorism information |
|
|
|
|
|
|
|
|
|
|
|
|
|
Other, please specify: |
B |
|
|
|
|
|
|
|
|
|
| SAC3768 |
B |
Other information you were looking for |
|
|
Text field, <100 char |
Single |
N |
Skip Logic |
OE_Looking For |
|
|
|
|
|
|
Did you find what you were looking for on the FBI site today? |
Yes |
|
Radio button, one-up vertical |
Single |
Y |
Skip Logic |
Ability to Find |
|
|
|
|
|
|
|
No |
A |
|
|
|
|
|
|
|
|
|
|
A |
Please describe what you were unable to find on the FBI site today: |
|
|
Text area, no char limit |
Single |
Y |
Skip Logic |
OE_Unable to Find |
|
|
|
|
| ACQLiv0010422 |
|
Which of the following navigation improvements would you like to see on the FBI site? (Select all that apply) |
Add more links to the top navigation bar and drop down choices |
A |
Checkbox, one-up vertical |
Multi |
Y |
|
Navigation |
|
|
|
|
|
|
|
Change the current navigation options (i.e.. Change the links in the top navigation bar, add navigation options, reorganize the links, etc.) |
B |
|
|
|
|
|
|
|
|
|
|
|
|
Improve the link/label wording so I know where a link will take me |
C |
|
|
|
|
|
|
|
|
|
|
|
|
Other, please specify: |
D |
|
|
|
|
|
|
|
|
|
|
|
|
None of the above/The navigation on this site meets my expectations |
|
|
|
|
|
|
|
|
|
|
| ACQLiv0010423 |
A |
Please describe the links/choices you want added to the top navigation bar and drop downs: |
|
|
Text area, no char limit |
Single |
N |
|
OE_Nav Top |
|
|
|
|
| ACQLiv0010424 |
B |
Please describe how you would change the current navigation: |
|
|
Text area, no char limit |
Single |
N |
|
OE_Nav Changes |
|
|
|
|
| ACQLiv0010425 |
C |
Please describe the links/labels that need improvement: |
|
|
Text area, no char limit |
Single |
N |
|
OE_LinksLabels |
|
|
|
|
|
D |
Please describe the navigation improvement you would like to make to the site: |
|
|
Text area, no char limit |
Single |
N |
|
OE_Nav Improve |
|
|
|
|
| SAC3769 |
|
What can we do to improve www.fbi.gov? |
|
|
Text area, no char limit |
Single |
N |
|
One Improvement |
|
|
|
|
| ACQwil0013405 |
|
Have you visited the m.fbi.gov site on your mobile device? |
Yes |
A, B |
Radio button, one-up vertical |
Single |
Y |
Skip Logic |
Mobile Visit |
|
|
|
|
|
|
|
No |
|
|
|
|
|
|
|
|
|
|
|
|
|
Not Sure |
|
|
|
|
|
|
|
|
|
|
| ACQwil0013406 |
A |
Were you successful in viewing the content that you were seeking with your mobile phone/device? |
Yes |
|
Radio button, one-up vertical |
Single |
Y |
Skip Logic |
Mobile Success |
|
|
|
|
|
|
No |
|
|
|
|
|
|
|
|
|
|
| ACQwil0013407 |
B |
How would you rate the mobile site compared to the full site? |
Much better |
|
Radio button, one-up vertical |
Single |
Y |
Skip Logic |
Mobile Experience |
|
|
|
|
|
|
|
Somewhat better |
|
|
|
|
|
|
|
|
|
|
|
|
|
About the same |
|
|
|
|
|
|
|
|
|
|
|
|
|
Somewhat worse |
C |
|
|
|
|
|
|
|
|
|
|
|
|
Much worse |
C |
|
|
|
|
|
|
|
|
|
| ACQwil0013408 |
C |
Why did you rate the mobile site the way you did? |
|
|
Text area, no char limit |
Single |
N |
Skip Logic |
Mobile Rating |
|
|
|
|
| SAC3770 |
|
What is your age? |
17 and under |
|
Drop down, select one |
Single |
Y |
|
Age |
|
|
|
|
|
|
|
18-24 |
|
|
|
|
|
|
|
|
|
|
|
|
|
25-34 |
|
|
|
|
|
|
|
|
|
|
|
|
|
35-44 |
|
|
|
|
|
|
|
|
|
|
|
|
|
45-54 |
|
|
|
|
|
|
|
|
|
|
|
|
|
55-64 |
|
|
|
|
|
|
|
|
|
|
|
|
|
65 and over |
|
|
|
|
|
|
|
|
|
|
|
|
|
I prefer not to respond |
|
|
|
|
|
|
|
|
|
|
| Model Instance Name: |
|
|
red & strike-through: DELETE |
|
|
|
|
|
|
|
|
|
|
|
| FBI V3 |
|
|
underlined & italicized: RE-ORDER |
|
|
|
|
|
|
|
|
|
|
|
| MID: F4Bth9lFkdNJVJ90Y5VZUg== |
|
|
pink: ADDITION |
|
|
|
|
|
|
|
|
|
|
|
| Date: |
8/25/2011 |
blue + -->: REWORDING |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| FBI V3 CUSTOM QUESTION LIST |
|
|
|
|
|
|
QID
(Group ID) |
Skip Logic Label |
Question Text |
Answer Choices
(limited to 50 characters) |
Skip to |
Type (select from list) |
Single or Multi |
Required
Y/N |
Special Instructions |
25 character limit. Leave blank if you want DOT to fill this part out.
CQ Label |
|
|
|
|
|
| SAC3764 |
|
How frequently do you visit the FBI.gov site? |
This is my first visit |
|
Radio button, one-up vertical |
Single |
Y |
|
Visit Frequency |
|
|
|
|
|
|
|
|
Every few months or less often |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Monthly |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Weekly |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Several times a week |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Daily/more than once a day |
|
|
|
|
|
|
|
|
|
|
|
| SAC3765 |
|
Which of the following best describes you? |
News media |
|
Radio button, one-up vertical |
Single |
Y |
Skip Logic |
Role |
|
|
|
|
|
|
|
Law Enforcement |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Business Community |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Government |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
General Public/Citizen |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Researcher/academic |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Job Seeker |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Student |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Other, please specify: |
A |
|
|
|
|
|
|
|
|
|
|
| SAC3766 |
A |
Please specify your role in visiting the site: |
|
|
Text field, <100 char |
Single |
N |
Skip Logic |
OE_Role |
|
|
|
|
|
| SAC3767 |
Z |
What were you primarily looking for on the FBI site today? |
Wanted fugitives or missing persons |
|
Radio button, one-up vertical |
Single |
Y |
Skip Logic |
All Others Looking For |
|
|
|
|
|
|
|
Background checks |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Career or job opportunities |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Contact information |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Report a crime/fraud |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Crime/Fraud prevention |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Crime statistics |
C, D |
|
|
|
|
|
|
|
|
|
|
|
|
|
FBI news |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
General information on the FBI |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Information on investigative programs |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Nothing specific, just browsing |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Sex offender registry |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Terrorism information |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Other, please specify: |
B |
|
|
|
|
|
|
|
|
|
|
| SAC3768 |
B |
Other information you were looking for |
|
|
Text field, <100 char |
Single |
N |
Skip Logic |
OE_Looking For |
|
|
|
|
|
ACQLiv0010388 |
C |
If you could make one improvement to the crime statistics pages, which of the following would you make: (Select one) |
Better export capabilities so I can manipulate the data in Excel/SPSS etc. |
|
Radio button, one-up vertical |
Single |
N |
Skip Logic |
Stats Improvement |
|
|
|
|
|
|
|
|
Better titles/formatting of data tables |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Add data graphics (data visualizations) |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Add the ability to select two sets of data to compare (ie. Zip code, year, state, etc.) |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Better sorting capabilities |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Other, please specify: |
E |
|
|
|
|
|
|
|
|
|
|
ACQLiv0010389 |
E |
Other improvement: |
|
|
Text area, no char limit |
Single |
N |
Skip Logic |
|
|
|
|
|
|
ACQLiv0010390 |
D |
Which of the following were you looking for on FBI.gov today? (Select all that apply) |
National data |
|
Checkbox, one-up vertical |
Multi |
Y |
Skip Logic |
Type of Data |
|
|
|
|
|
|
|
|
State data |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Regional data |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Local/community data |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
None of the above |
|
|
|
|
|
|
|
|
|
|
|
ACQLiv0008382 |
|
Did you watch a video on the FBI site today? |
Yes |
A, D, E |
Radio button, one-up vertical |
Single |
Y |
|
Watched Video |
|
|
|
|
|
|
|
|
No |
B |
|
|
|
|
|
|
|
|
|
|
|
|
|
I tried to watch a video but was unable to |
|
|
|
|
|
|
|
|
|
|
|
ACQLiv0008384 |
A |
Did you find it easy to watch videos on the site? |
Yes |
|
Radio button, one-up vertical |
Single |
Y |
|
Ease of Watch Video |
|
|
|
|
|
|
|
|
No |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Don't know |
|
|
|
|
|
|
|
|
|
|
|
ACQLiv0008385 |
B |
Why did you not watch a video during your visit? (Please select all that apply) |
I found the information I needed without having to watch a video |
|
Checkbox, one-up vertical |
Multi |
Y |
|
Reason Not Watch Video |
|
|
|
|
|
|
|
|
Videos were too long to watch |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Not interesting video content |
F |
|
|
|
|
|
|
|
|
|
|
|
|
|
Too small on my screen |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Videos do not work on my computer |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
I did not want to click through to another page to play the video |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
I did not know where there were videos on the site |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Other |
C |
|
|
|
|
|
|
|
|
|
|
ACQLiv0008386 |
C |
Why did you not watch a video today? |
|
|
Text area, no char limit |
Single |
N |
|
OE_Not Watch Video |
|
|
|
|
|
ACQLiv0010419 |
D |
Which of the following video category are you most interested in? (Select one) |
Cyber crimes |
|
Drop down, select one |
Single |
Y |
|
Video Category |
|
|
|
|
|
|
|
|
Field office |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Training |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Director/FBI Leadership |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Counterterrorism |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Lab/Operational technology |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Public/Community Outreach |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Lab |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Field Cases |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Wanted by the FBI |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Major Thefts/Violent Crime |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
International |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Terrorism |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Partnerships |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
None of the above |
|
|
|
|
|
|
|
|
|
|
|
ACQLiv0010420 |
E |
If you could add one video to the category you selected in the previous question, what would the video be about? |
|
|
Text area, no char limit |
Single |
N |
|
OE_Specific Video |
|
|
|
|
|
ACQLiv0010421 |
F |
If you could add one video to the site, what would the video be about? |
|
|
Text area, no char limit |
Single |
N |
|
OE_Not Watch Specific Video |
|
|
|
|
|
| ACQLiv0010422 |
|
Which of the following navigation improvements would you like to see on the FBI site? (Select all that apply) |
Add more links to the top navigation bar and drop down choices |
A |
Checkbox, one-up vertical |
Multi |
Y |
|
Navigation |
|
|
|
|
|
|
|
|
Change the current navigation options (i.e.. Change the links in the top navigation bar, add navigation options, reorganize the links, etc.) |
B |
|
|
|
|
|
|
|
|
|
|
|
|
|
Improve the link/label wording so I know where a link will take me |
C |
|
|
|
|
|
|
|
|
|
|
|
|
|
Other, please specify: |
D |
|
|
|
|
|
|
|
|
|
|
|
|
|
None of the above/The navigation on this site meets my expectations |
|
|
|
|
|
|
|
|
|
|
|
| ACQLiv0010423 |
A |
Please describe the links/choices you want added to the top navigation bar and drop downs: |
|
|
Text area, no char limit |
Single |
N |
|
OE_Nav Top |
|
|
|
|
|
| ACQLiv0010424 |
B |
Please describe how you would change the current navigation: |
|
|
Text area, no char limit |
Single |
N |
|
OE_Nav Changes |
|
|
|
|
|
| ACQLiv0010425 |
C |
Please describe the links/labels that need improvement: |
|
|
Text area, no char limit |
Single |
N |
|
OE_LinksLabels |
|
|
|
|
|
|
D |
Please describe the navigation improvement you would like to make to the site: |
|
|
Text area, no char limit |
Single |
N |
|
OE_Nav Improve |
|
|
|
|
|
| SAC3769 |
|
What can we do to improve www.fbi.gov? |
|
|
Text area, no char limit |
Single |
N |
|
One Improvement |
|
|
|
|
|
ACQLiv0010427 |
|
Do you use a mobile device to access the internet? |
Yes |
B |
Drop down, select one |
Single |
Y |
|
Mobile Use |
|
|
|
|
|
|
|
|
No |
|
|
|
|
|
|
|
|
|
|
|
ACQLiv0010391 |
B |
If the FBI had a mobile website, which of the following pieces of information would you want on the site? (Select all that apply) |
Most Wanted |
|
Checkbox, one-up vertical |
Multi |
Y |
|
Mobile Info |
|
|
|
|
|
|
|
|
News |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Contact Us |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
About Us |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Scams & Safety Information |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Stats & Services |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Other, please specify: |
A |
|
|
|
|
|
|
|
|
|
|
ACQLiv0010392 |
A |
Please specify what you would like on the FBI mobile site: |
|
|
Text area, no char limit |
Single |
N |
|
OE_Mobile Info |
|
|
|
|
|
|
|
Have you visited the m.fbi.gov site on your mobile device? |
Yes |
A, B |
Radio button, one-up vertical |
Single |
Y |
Skip Logic |
Mobile Visit |
|
|
|
|
|
|
|
|
No |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Not Sure |
|
|
|
|
|
|
|
|
|
|
|
|
A |
Were you successful in viewing the content that you were seeking with your mobile phone/device? |
Yes |
|
Radio button, one-up vertical |
Single |
Y |
Skip Logic |
Mobile Success |
|
|
|
|
|
|
|
No |
|
|
|
|
|
|
|
|
|
|
|
|
B |
How would you rate the mobile site compared to the full site? |
Much better |
|
Radio button, one-up vertical |
Single |
Y |
Skip Logic |
Mobile Experience |
|
|
|
|
|
|
|
|
Somewhat better |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
About the same |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Somewhat worse |
C |
|
|
|
|
|
|
|
|
|
|
|
|
|
Much worse |
C |
|
|
|
|
|
|
|
|
|
|
|
C |
Why did you rate the mobile site the way you did? |
|
|
Text area, no char limit |
Single |
N |
Skip Logic |
Mobile Rating |
|
|
|
|
|
| SAC3770 |
|
What is your age? |
17 and under |
|
Drop down, select one |
Single |
Y |
|
Age |
|
|
|
|
|
|
|
|
18-24 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
25-34 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
35-44 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
45-54 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
55-64 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
65 and over |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
I prefer not to respond |
|
|
|
|
|
|
|
|
|
|
|
| Model Instance Name: |
|
|
red & strike-through: DELETE |
|
|
|
|
|
|
|
|
|
|
|
| FBI V3 |
|
|
underlined & italicized: RE-ORDER |
|
|
|
|
|
|
|
|
|
|
|
| MID: F4Bth9lFkdNJVJ90Y5VZUg== |
|
|
pink: ADDITION |
|
|
|
|
|
|
|
|
|
|
|
| Date: |
8/25/2011 |
blue + -->: REWORDING |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| FBI V3 CUSTOM QUESTION LIST |
|
|
|
|
|
|
QID
(Group ID) |
Skip Logic Label |
Question Text |
Answer Choices
(limited to 50 characters) |
Skip to |
Type (select from list) |
Single or Multi |
Required
Y/N |
Special Instructions |
25 character limit. Leave blank if you want DOT to fill this part out.
CQ Label |
|
|
|
|
|
| SAC3764 |
|
How frequently do you visit the FBI.gov site? |
This is my first visit |
|
Radio button, one-up vertical |
Single |
Y |
|
Visit Frequency |
|
|
|
|
|
|
|
|
Every few months or less often |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Monthly |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Weekly |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Several times a week |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Daily/more than once a day |
|
|
|
|
|
|
|
|
|
|
|
| SAC3765 |
|
Which of the following best describes you? |
News media |
|
Radio button, one-up vertical |
Single |
Y |
Skip Logic |
Role |
|
|
|
|
|
|
|
Law Enforcement |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Business Community |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Government |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
General Public |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Researcher/academic |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Job Seeker |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Student |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Other, please specify: |
A |
|
|
|
|
|
|
|
|
|
|
| SAC3766 |
A |
Please specify your role in visiting the site: |
|
|
Text field, <100 char |
Single |
N |
Skip Logic |
OE_Role |
|
|
|
|
|
| SAC3767 |
Z |
What were you primarily looking for on the FBI site today? |
Wanted fugitives or missing persons |
|
Radio button, one-up vertical |
Single |
Y |
Skip Logic |
All Others Looking For |
|
|
|
|
|
|
|
Background checks |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Career or job opportunities |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Contact information |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Report a crime/fraud |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Crime/Fraud prevention |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Crime statistics |
C, D |
|
|
|
|
|
|
|
|
|
|
|
|
|
FBI news |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
General information on the FBI |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Information on investigative programs |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Nothing specific, just browsing |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Sex offender registry |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Terrorism information |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Other, please specify: |
B |
|
|
|
|
|
|
|
|
|
|
| SAC3768 |
B |
Other information you were looking for |
|
|
Text field, <100 char |
Single |
N |
Skip Logic |
OE_Looking For |
|
|
|
|
|
|
C |
If you could make one improvement to the crime statistics pages, which of the following would you make: (Select one) |
Better export capabilities so I can manipulate the data in Excel/SPSS etc. |
|
Radio button, one-up vertical |
Single |
N |
Skip Logic |
Stats Improvement |
|
|
|
|
|
|
|
|
Better titles/formatting of data tables |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Add data graphics (data visualizations) |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Add the ability to select two sets of data to compare (ie. Zip code, year, state, etc.) |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Better sorting capabilities |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Other, please specify: |
E |
|
|
|
|
|
|
|
|
|
|
|
E |
Other improvement: |
|
|
Text area, no char limit |
Single |
N |
Skip Logic |
|
|
|
|
|
|
|
D |
Which of the following were you looking for on FBI.gov today? (Select all that apply) |
National data |
|
Checkbox, one-up vertical |
Multi |
Y |
Skip Logic |
Type of Data |
|
|
|
|
|
|
|
|
State data |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Regional data |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Local/community data |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
None of the above |
|
|
|
|
|
|
|
|
|
|
|
| ACQLiv0008382 |
|
Did you watch a video on the FBI site today? |
Yes |
A, D, E |
Radio button, one-up vertical |
Single |
Y |
|
Watched Video |
|
|
|
|
|
|
|
|
No |
B |
|
|
|
|
|
|
|
|
|
|
|
|
|
I tried to watch a video but was unable to |
|
|
|
|
|
|
|
|
|
|
|
| ACQLiv0008384 |
A |
Did you find it easy to watch videos on the site? |
Yes |
|
Radio button, one-up vertical |
Single |
Y |
|
Ease of Watch Video |
|
|
|
|
|
|
|
|
No |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Don't know |
|
|
|
|
|
|
|
|
|
|
|
| ACQLiv0008385 |
B |
Why did you not watch a video during your visit? (Please select all that apply) |
I found the information I needed without having to watch a video |
|
Checkbox, one-up vertical |
Multi |
Y |
|
Reason Not Watch Video |
|
|
|
|
|
|
|
|
Videos were too long to watch |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Not interesting video content |
F |
|
|
|
|
|
|
|
|
|
|
|
|
|
Too small on my screen |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Videos do not work on my computer |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
I did not want to click through to another page to play the video |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
I did not know where there were videos on the site |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Other |
C |
|
|
|
|
|
|
|
|
|
|
| ACQLiv0008386 |
C |
Why did you not watch a video today? |
|
|
Text area, no char limit |
Single |
N |
|
OE_Not Watch Video |
|
|
|
|
|
|
D |
Which of the following video category are you most interested in? (Select one) |
Cyber crimes |
|
Drop down, select one |
Single |
Y |
|
Video Category |
|
|
|
|
|
|
|
|
Field office |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Training |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Director/FBI Leadership |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Counterterrorism |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Lab/Operational technology |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Public/Community Outreach |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Lab |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Field Cases |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Wanted by the FBI |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Major Thefts/Violent Crime |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
International |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Terrorism |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Partnerships |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
None of the above |
|
|
|
|
|
|
|
|
|
|
|
|
E |
If you could add one video to the category you selected in the previous question, what would the video be about? |
|
|
Text area, no char limit |
Single |
N |
|
OE_Specific Video |
|
|
|
|
|
|
F |
If you could add one video to the site, what would the video be about? |
|
|
Text area, no char limit |
Single |
N |
|
OE_Not Watch Specific Video |
|
|
|
|
|
|
|
Which of the following navigation improvements would you like to see on the FBI site? (Select all that apply) |
Add more links to the top navigation bar and drop down choices |
A |
Checkbox, one-up vertical |
Multi |
Y |
|
Navigation |
|
|
|
|
|
|
|
|
Change the current navigation options (ie. Change the links in the top navigation bar, add navigation options, reorganize the links, etc.) |
B |
|
|
|
|
|
|
|
|
|
|
|
|
|
Improve the link/labelw wording so I know where a link will take me |
C |
|
|
|
|
|
|
|
|
|
|
|
|
|
Other, please specify: |
D |
|
|
|
|
|
|
|
|
|
|
|
|
|
None of the above/The navigation on this site meets my expectations |
|
|
|
|
|
|
|
|
|
|
|
|
A |
Please describe the links/choices you want added to the top navigation bar and drop downs: |
|
|
Text area, no char limit |
Single |
N |
|
OE_Nav Top |
|
|
|
|
|
|
B |
Please describe how you would change the current navigation: |
|
|
Text area, no char limit |
Single |
N |
|
OE_Nav Changes |
|
|
|
|
|
|
C |
Please describe the links/lables that need improvement: |
|
|
Text area, no char limit |
Single |
N |
|
OE_LinksLabels |
|
|
|
|
|
|
D |
Please describe the navigation improvement you would like to make to the site: |
|
|
Text area, no char limit |
Single |
N |
|
OE_Nav Improve |
|
|
|
|
|
| SAC3769 |
|
What can we do to improve www.fbi.gov? |
|
|
Text area, no char limit |
Single |
N |
|
One Improvement |
|
|
|
|
|
|
|
Do you use a mobile device to access the internet? |
Yes |
B |
Drop down, select one |
Single |
Y |
|
Mobile Use |
|
|
|
|
|
|
|
|
No |
|
|
|
|
|
|
|
|
|
|
|
|
B |
If the FBI had a mobile website, which of the following pieces of information would you want on the site? (Select all that apply) |
Most Wanted |
|
Checkbox, one-up vertical |
Multi |
Y |
|
Mobile Info |
|
|
|
|
|
|
|
|
News |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Contact Us |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
About Us |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Scams & Safety Information |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Stats & Services |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Other, please specify: |
A |
|
|
|
|
|
|
|
|
|
|
|
A |
Please specify what you would like on the FBI mobile site: |
|
|
Text area, no char limit |
Single |
N |
|
OE_Mobile Info |
|
|
|
|
|
| SAC3770 |
|
What is your age? |
17 and under |
|
Drop down, select one |
Single |
Y |
|
Age |
|
|
|
|
|
|
|
|
18-24 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
25-34 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
35-44 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
45-54 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
55-64 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
65 and over |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
I prefer not to respond |
|
|
|
|
|
|
|
|
|
|
|
| Model Instance Name: |
|
|
red & strike-through: DELETE |
|
|
|
|
|
|
|
|
|
|
|
| FBI V3 |
|
|
underlined & italicized: RE-ORDER |
|
|
|
|
|
|
|
|
|
|
|
| MID: F4Bth9lFkdNJVJ90Y5VZUg== |
|
|
pink: ADDITION |
|
|
|
|
|
|
|
|
|
|
|
| Date: |
8/25/2011 |
blue + -->: REWORDING |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| FBI V3 CUSTOM QUESTION LIST |
|
|
|
|
|
|
QID
(Group ID) |
Skip Logic Label |
Question Text |
Answer Choices
(limited to 50 characters) |
Skip to |
Type (select from list) |
Single or Multi |
Required
Y/N |
Special Instructions |
25 character limit. Leave blank if you want DOT to fill this part out.
CQ Label |
|
|
|
|
|
| SAC3764 |
|
How frequently do you visit the FBI.gov site? |
This is my first visit |
|
Radio button, one-up vertical |
Single |
Y |
|
Visit Frequency |
|
|
|
|
|
|
|
|
Every few months or less often |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Monthly |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Weekly |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Several times a week |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Daily/more than once a day |
|
|
|
|
|
|
|
|
|
|
|
| SAC3765 |
|
Which of the following best describes you? |
News media |
|
Radio button, one-up vertical |
Single |
Y |
Skip Logic |
Role |
|
|
|
|
|
|
|
Law Enforcement |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Business Community |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Government |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
General Public |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Researcher/academic |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Job Seeker |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Student |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Other, please specify: |
A |
|
|
|
|
|
|
|
|
|
|
| SAC3766 |
A |
Please specify your role in visiting the site: |
|
|
Text field, <100 char |
Single |
N |
Skip Logic |
OE_Role |
|
|
|
|
|
| SAC3767 |
Z |
What were you primarily looking for on the FBI site today? |
Wanted fugitives or missing persons |
|
Radio button, one-up vertical |
Single |
Y |
Skip Logic |
All Others Looking For |
|
|
|
|
|
|
|
Background checks |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Career or job opportunities |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Contact information |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Report a crime/fraud |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Crime/Fraud prevention |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Crime statistics |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
FBI news |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
General information on the FBI |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Information on investigative programs |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Nothing specific, just browsing |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Sex offender registry |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Terrorism information |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Other, please specify: |
B |
|
|
|
|
|
|
|
|
|
|
| SAC3768 |
B |
Other information you were looking for |
|
|
Text field, <100 char |
Single |
N |
Skip Logic |
OE_Looking For |
|
|
|
|
|
|
|
Did you watch a video on the FBI site today? |
Yes |
A |
Radio button, one-up vertical |
Single |
Y |
|
Watched Video |
|
|
|
|
|
|
|
|
No |
B |
|
|
|
|
|
|
|
|
|
|
|
|
|
I tried to watch a video but was unable to |
|
|
|
|
|
|
|
|
|
|
|
|
A |
Did you find it easy to watch videos on the site? |
Yes |
|
Radio button, one-up vertical |
Single |
Y |
|
Ease of Watch Video |
|
|
|
|
|
|
|
|
No |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Don't know |
|
|
|
|
|
|
|
|
|
|
|
|
B |
Why did you not watch a video during your visit? (Please select all that apply) |
I found the information I needed without having to watch a video |
|
Checkbox, one-up vertical |
Multi |
Y |
|
Reason Not Watch Video |
|
|
|
|
|
|
|
|
Videos were too long to watch |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Not interesting video content |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Too small on my screen |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Videos do not work on my computer |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
I did not want to click through to another page to play the video |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
I did not know where there were videos on the site |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Other |
|
|
|
|
|
|
|
|
|
|
|
|
|
Please describe what type of videos you would like to watch on the FBI.gov site: |
|
|
Text area, no char limit |
Single |
N |
|
OE_Type of Video |
|
|
|
|
|
| SAC3769 |
|
What can we do to improve www.fbi.gov? |
|
|
Text area, no char limit |
Single |
N |
|
|
|
|
|
|
|
| SAC3770 |
|
What is your age? |
17 and under |
|
Drop down, select one |
Single |
Y |
|
Age |
|
|
|
|
|
|
|
|
18-24 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
25-34 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
35-44 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
45-54 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
55-64 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
65 and over |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
I prefer not to respond |
|
|
|
|
|
|
|
|
|
|
|