Form 1059 2014 814 NIH NICHD

E-Government Website Customer Satisfaction Surveys

2014 814 NIH NICHD.xlsx

2014 814 NIH NICHD

OMB: 1090-0008

Document [xlsx]
Download: xlsx | pdf

Overview

Guidelines
Foreign Language Translation
Welcome & Thank You English
Welcome & Thank You Spanish
Model Qsts English
Model Qsts Spanish
CQs EE
CQs EN
CQs Spanish

Sheet 1: Guidelines






















Questionnaire Management Guidelines








































Goals:



















One consolidated document to track all model and CQ changes throughout the life of the project


















Questionnaire always matches the live survey


















Easy and error-free way to submit CQ changes


















All changes tracked and reflected in one document (DOT will help)







































Questionnaire Resources:








































1
Questionnaire Design and Approval Process














2
Question Grouping Rules















3
OPS vs. Skip Logic Decision for "Other, Please Specify"











4
Foreign Language Survey Instructions

































Sheet 2: Foreign Language Translation
Client Name:




Measure Name: NICHD_NCS









Version of Code: Please fill in



Custom Qualifier Page Please Select



Custom Invitation Text? Please Select



Custom Tracker Text? Please Select



Custom Welcome/
Thank You Text?		 Please Select









Language(s) If other language not listed, please specify. Website URL MID(s)
(DOT FILL THIS IN)		 Measure Name(s)
(DOT WIll FILL THIS IN)		 Notes:
Please Select a Language




Please Select a Language




Please Select a Language




Please Select a Language




Please Select a Language




Please Select a Language




Please Select a Language




Please Select a Language




Please Select a Language




Please Select a Language




Please Select a Language




Please Select a Language




Please Select a Language




Please Select a Language




Please Select a Language




Please Select a Language




Please Select a Language




Please Select a Language




Please Select a Language




Please Select a Language




Please Select a Language




Please Select a Language




Please Select a Language




Please Select a Language




Please Select a Language




Please Select a Language




Please Select a Language




Please Select a Language




Please Select a Language




Please Select a Language




Sheet 3: Welcome & Thank You English
Model Instance Name:








NICHD_NCS







MID: sYc4JMoAssd1d8lIlxdU8Q==






Date: 3/21/2013








Welcome and Thank You Text













Directions:










This welcome text is shown at the top of the questionnaire window and the thank you text at the bottom. This is a good place to mention the site/company/agency name so the visitor knows whom they are taking the survey for. Feel free to modify the standard Welcome and Thank you text shown in the boxes below. Please read comments before using any of the text.









Examples


Welcome Text Example































Welcome Text









Thank you for visiting our site. You've been randomly chosen to take part in a brief survey to let us know what we're doing well and where we can improve.

Please take a few minutes to share your opinions, which are essential in helping us provide the best online experience possible.


























































































Thank You Text Example









































































































ALTERNATE WEB Thank You Text











Thank you for taking our survey - and for helping us serve you better.

Please note you will not receive a response from us based on your survey comments. If you would like us to contact you about your feedback, please visit the Contact Us section of our website.


































































































































Sheet 4: Welcome & Thank You Spanish
Model Instance Name:








NICHD_NCS







MID: sYc4JMoAssd1d8lIlxdU8Q==






Date: Fill In Date








Welcome and Thank You Text













Directions:










This welcome text is shown at the top of the questionnaire window and the thank you text at the bottom. This is a good place to mention the site/company/agency name so the visitor knows whom they are taking the survey for. Feel free to modify the standard Welcome and Thank you text shown in the boxes below. Please read comments before using any of the text.









Examples


Welcome Text Example































Welcome Text









Gracias por visitar nuestro sitio Web. Usted ha sido elegido al azar para participar en una breve encuesta con el fin de hacernos saber qué hacemos bien y en qué podemos mejorar.

La encuesta sólo toma unos minutos, y todas sus respuestas serán anónimas. Sus opiniones son esenciales para ayudarnos a proporcionar la mejor experiencia en línea posible.


























































































Thank You Text Example









































































































ALTERNATE WEB Thank You Text











Thank you for taking our survey - and for helping us serve you better.

Please note you will not receive a response from us based on your survey comments. If you would like us to contact you about your feedback, please visit the Contact Us section of our website.


































































































































Sheet 5: Model Qsts English
Model Instance Name:







NICHD_NCS







MID:
sYc4JMoAssd1d8lIlxdU8Q==




Partitioned Yes






FPI Included(Y/N)?






NOTE: All non-partitioned surveys will NOT be imputed and the elements will be rotated as a default unless otherwise specified and approved by Research.



Date:
3/21/2013



NICHD_NCS
Model questions utilize the ACSI methodology to determine scores and impacts


ELEMENTS (drivers of satisfaction)

CUSTOMER SATISFACTION

FUTURE BEHAVIORS

MQ Label

MQ Label

MQ Label


Content (1=Poor, 10=Excellent, Don't Know)

Satisfaction

Return (1=Very Unlikely, 10=Very Likely)
1 Content - Accuracy Please rate your perception of the accuracy of information on this site. 21 Satisfaction - Overall What is your overall satisfaction with this site?
(1=Very Dissatisfied, 10=Very Satisfied)		 24 Return How likely are you to return to this site?
2 Content - Quality Please rate the quality of information on this site. 22 Satisfaction - Expectations How well does this site meet your expectations?
(1=Falls Short, 10=Exceeds)

Recommend (1=Very Unlikely, 10=Very Likely)
3 Content - Freshness Please rate the freshness of content on this site. 23 Satisfaction - Ideal How does this site compare to your idea of an ideal website?
(1=Not Very Close, 10=Very Close)		 25 Recommend How likely are you to recommend this site to someone else?


Look and Feel (1=Poor, 10=Excellent, Don't Know)




Primary Resource (1=Very Unlikely, 10=Very Likely)
4 Look and Feel - Appeal Please rate the visual appeal of this site.


26 Primary Resource How likely are you to use this site as your primary resource for obtaining information from this organization?
5 Look and Feel - Balance Please rate the balance of graphics and text on this site.





6 Look and Feel - Readability Please rate the readability of the pages on this site.







Navigation (1=Poor, 10=Excellent, Don't Know)





7 Navigation - Organized Please rate how well the site is organized.





8 Navigation - Options Please rate the options available for navigating this site.


9 Navigation - Layout Please rate how well the site layout helps you find what you are looking for.

10 Navigation - Clicks Please rate the number of clicks to get where you want on this site.



Online Transparency (1=Poor, 10=Excellent, Don't Know)

11 Online Transparency - Disclose Please rate how thoroughly this site discloses information about what this organization is doing.





12 Online Transparency - Quick Please rate how quickly information about this organization is made available on this site.





13 Online Transparency - Access Please rate how well information about this organization's actions can be accessed by the public on this site.







Search (1=Poor, 10=Excellent, Don't Know)





14 Search - Results Relevance Please rate the relevance of search results on this site.





15 Search - Results Organization Please rate the organization of search results on this site.





16 Search - Results Help Please rate how well the search results help you decide what to select.





17 Search - Feature Narrow Please rate how well the search feature helps you to narrow the results to find what you want.







Site Performance (1=Poor, 10=Excellent, Don't Know)





18 Site Performance - Loading Please rate how quickly pages load on this site.





19 Site Performance - Consistency Please rate the consistency of speed from page to page on this site.





20 Site Performance - Errors Please rate the ability to load pages without getting error messages on this site.














































































Sheet 6: Model Qsts Spanish
Model Instance Name:







NICHD_NCS







MID:
Existing Measure - Please fill in; New Measure - DOT will fill in




Partitioned Yes






FPI Included(Y/N)?






NOTE: All non-partitioned surveys will NOT be imputed and the elements will be rotated as a default unless otherwise specified and approved by Research.



Date:
3/21/2013




NICHD_NCS
Model questions utilize the ACSI methodology to determine scores and impacts


ELEMENTS (drivers of satisfaction)

CUSTOMER SATISFACTION

FUTURE BEHAVIORS

MQ Label

MQ Label

MQ Label


Contenido (1=Deficiente, 10=Excelente, No sabe)

Satisfacción

Retornar (1=Muy poco probable, 10=Muy probable)

1 Clasifique su percepción de la exactitud de la información en este sitio Web.

¿Cuál es su satisfacción en general con este sitio Web?
(1=Muy satisfecho, 10=Muy satisfecho)

¿Cuán probable es que usted vuelva a este sitio?

2 Clasifique la calidad de la información en este sitio.

¿Cuán bien este sitio ha cumplido con sus expectativas?
(1=No las alcanza, 10=Las supera)

Recomienda (1=Muy poco probable, 10=Muy probable)

3 Clasifique la actualidad de la información en este sitio.

¿Cómo se compara este sitio Web con su idea de uno ideal?
(1=Muy diferente, 10=Muy parecido)

¿Cuán probable es que usted recomiende este sitio Web a alguien más?


Aspecto (1=Deficiente, 10=Excelente, No sabe)




Recurso principal (1=Muy poco probable, 10=Muy probable)

4 Clasifique el atractivo visual de este sitio.




¿Cuán probable es que usted use este sitio Web como fuente principal para obtener información de esta organización?

5 Clasifique el balance de gráficos y texto en este sitio.






6 Clasifique la legibilidad de las páginas en este sitio.







Exploración (1=Deficiente, 10=Excelente, No sabe)






7 Clasifique lo bien que está organizado este sitio.






8 Clasifique las opciones personales para explorar este sitio.


9 Clasifique cuán bien el diseño de este sitio le ayuda a encontrar lo que está buscando.

10 Clasifique el número de clics para llegar a donde usted desea en este sitio.


Transparencia en línea (1=Deficiente, 10=Excelente, No sabe)

11 Clasifique cuán exhaustivamente este sitio divulga información sobre lo que esta organización hace.






12 Clasifique cuán rápidamente la información sobre esta organización es puesta a disponibilidad en este sitio.






13 Clasifique cuán bien la información sobre las acciones de esta empresa puede ser accedida por el público en este sitio.







Búsqueda (1=Deficiente, 10=Excelente, No sabe)






14 Clasifique la relevancia de los resultados de búsqueda en este sitio.






15 Clasifique la organización de los resultados de búsqueda en este sitio.






16 Clasifique cuán bien los resultados de búsqueda le ayudan a decidir qué seleccionar.






17 Clasifique cuán bien la función de búsqueda le permite limitar los resultados para encontrar lo que usted desea.







Rendimiento del sitio (1=Deficiente, 10=Excelente, No sabe)






18 Clasifique cuán rápido se cargan las páginas en este sitio.






19 Clasifique la consistencia de la velocidad de paso entre páginas del sitio.






20 Clasifique la capacidad de cargar páginas sin obtener mensajes de error en este sitio.













































































Sheet 7: CQs EE
#REF!



red & strike-through: DELETE






NICHD_NCS



underlined & italicized: RE-ORDER






MID: sYc4JMoAssd1d8lIlxdU8Q==



pink: ADDITION






Date:
3/1/2008
blue + -->: REWORDING



















NICHD_NCS CUSTOM QUESTION LIST
bharati.hulbanni: Hide (DO NOT DELETE) this column before sending to a client. QID FPI
Y?		 Skip Logic Label Question Text bharati.hulbanni: Hide (DO NOT DELETE) this column before sending to a client. AnswerIDs (DOT) Answer Choices
(limited to 50 characters)		 Skip to Type (select from list) Single or Multi Required
Y/N		 Special Instructions CQ Label
LNH4146

How frequently do you visit the National Children's Study site? LNH4146A01 First time
Radio button, one-up vertical Single Y
Visit Frequency




LNH4146A02 Daily










LNH4146A03 Weekly










LNH4146A04 Monthly










LNH4146A05 Less than Once a Month






LNH4147

What information were you primarily looking for on the site today? LNH4147A01 General study information D,E Radio button, one-up vertical single Y Skip Logic Group* Infor Type Seeking




LNH4147A02 Information about a specific Vanguard study location D,E









LNH4147A03 General information about participating in the Study D,E









LNH4147A04 Workshops and other Events










LNH4147A05 Researcher-focused resources, like study design and methods development










LNH4147A06 Study funding information










LNH4147A07 Announcements and Public Notices










LNH4147A08 Job or Business Opportunities










LNH4147A09 Other, please specify A





LNH4148
A what other type of information you were looking for


Text area, no char limit
N Skip Logic Group* OPS_Info Seeking
LNH4149
D Who is this information for? LNH4149A01 Myself
Radio button, one-up vertical single Y Skip Logic Group* Info for Whom




LNH4149A02 My child










LNH4149A03 A friend or other family member










LNH4149A04 Research or researcher










LNH4149A05 Someone I provide care for










LNH4149A06 Other






LNH4150
E How do you plan to use the information you found on the site today? LNH4150A01 For research purposes
Radio button, one-up vertical single Y Skip Logic Group* Info Use (Health)




LNH4150A02 Give information to a family member or friend










LNH4150A03 Use for myself










LNH4150A04 I'm not sure yet










LNH4150A05 I didn't find what I was looking for










LNH4150A06 Other F





LNH4151
F Other use for the information you found on the site today:
Open-ended
Text area, no char limit

Skip Logic Group* OPS_Info Use (Health)
LNH4152

Did you find the information you were looking for? LNH4152A01 Yes
Radio button, one-up vertical single Y Skip Logic Group* Find Info




LNH4152A02 Partially A









LNH4152A03 No A





LNH4153
A What specifically were you looking for that you were unable to find?


Text area, no char limit
N Skip Logic Group* OE_Unable to Find
LNH4154

Which of the following best describes you? LNH4154A01 Health consumer/ general public
Radio button, one-up vertical Single Y Skip Logic Group* Role




LNH4154A02 Health Care Provider/Health Professional










LNH4154A03 Scientist/Researcher










LNH4154A04 Media/Journalist/Science Writer










LNH4154A05 Policy Maker










LNH4154A06 Representative of an Existing Study Partner










LNH4154A07 Student/Teacher/Educator










LNH4154A08 Other, please specify A





LNH4155
A Other role that best describes you:


Text area, no char limit
N Skip Logic Group* OPS_Role
LNH4156

What was your primary method of locating information on the NCS site today? LNH4156A01 Top navigation menu

Single Y Skip Logic Group* Navigation Method




LNH4156A02 Left navigation bar










LNH4156A03 Used an external search engine such as Google, Bing, or Yahoo










LNH4156A04 Used a Bookmark or Favorite










LNH4156A05 Followed a link into the NCS site from another site B









LNH4156A06 Followed a link from a page on the National Institutes of Health (NIH) Web site










LNH4156A07 Site-wide search box (open text box in upper right corner)










LNH4156A08 Other, please specify A





LNH4157
A Other method of locating information:


Text area, no char limit
N Skip Logic Group* OPS_Nav Method
LNH4158
B Specifically, which site did you arrive from?


Text area, no char limit
N Skip Logic Group* OE_Site Arrived From
LNH4159

How would you describe your navigation experience on this site today? (Please select all that apply.) LNH4159A01 I had no difficulty navigating/browsing on this site
Checkbox, one-up vertical Multi Y OPS Group Navigation Exp.




LNH4159A02 Links often did not take me where I expected










LNH4159A03 Had difficulty finding relevant information/products










LNH4159A04 Links/labels are difficult to understand










LNH4159A05 Too many links/navigational options to choose from










LNH4159A06 Had technical difficulties (error messages, broken links, etc.)










LNH4159A07 Could not navigate back to previous information










LNH4159A08 I had a navigation difficulty not listed above: A





LNH4160
A Other difficulty with navigation:


Text area, no char limit
N OPS Group OPS_Navigation Diff.
LNH4161

Did you use the site-wide search feature during your visit today? LNH4161A01 Yes A Radio button, one-up vertical Single Y Skip Logic Group* Search Use




LNH4161A02 No










LNH4161A03 Don't remember






LNH4162
A Please tell us about your experience with the site's search feature today. (Please select all that apply.) LNH4162A01 The search feature met my needs today
Checkbox, one-up vertical Multi Y Skip Logic Group* Search Exp.




LNH4162A02 I had issues with the basic search process (how to use it, terms to enter) B









LNH4162A03 I had issues with the visual display of the search results (text size, images)










LNH4162A04 I had issues with the search results I received F









LNH4162A05 I had issues with sorting, filtering, advanced search, or lack of these options






LNH4163
B What were your issues with the basic search process? (Please select all that apply.) LNH4163A01 It was not clear to me how to use the search feature
Checkbox, one-up vertical Multi Y Skip Logic Group* Search_Basic Issues




LNH4163A02 I did not know what terms to use to get the results I wanted










LNH4163A03 There were too many steps or refinements to get to what I wanted










LNH4163A04 I had a different issue with the basic search process: C





LNH4164
C Other issue with the basic search process:
Open-ended
Text area, no char limit
N Skip Logic Group* OPS_Search Basic Issues
LNH4165
F What were your issues with the search results? (Please select all that apply.) LNH4165A01 Results were not relevant/not what I wanted
Checkbox, one-up vertical Multi Y Skip Logic Group* Search_Results Issues




LNH4165A02 There were not enough results










LNH4165A03 There were NO results










LNH4165A04 There was too little information in the results to decide what to choose










LNH4165A05 Many of the search results looked the same










LNH4165A06 Couldn't find item from the catalog/store










LNH4165A07 I had a different issue with the search results: G





LNH4166
G Other issue with the search results:
Open-ended
Text area, no char limit
N Skip Logic Group* OPS_Search Results Issues
LNH4167

Is the design of the website pleasing and appropriate? LNH4167A01 Yes
Radio button, one-up vertical single Y Skip Logic Group* Opinion of Site




LNH4167A02 No A





LNH4168
A What aspects of the website design would you change?
Open-ended
Text area, no char limit
N Skip Logic Group* OE_Change Site Design
LNH4169

If you could make one change to the NCS site, what would it be?


Text area, no char limit
N
OE_One Change
LNH4170

What additional information or resources would you like to see included on our site?


Text area, no char limit
N
OE_Add'l Info













Sheet 8: CQs EN
#REF!



red & strike-through: DELETE






NICHD_NCS



underlined & italicized: RE-ORDER






MID: sYc4JMoAssd1d8lIlxdU8Q==



pink: ADDITION






Date:
3/1/2008
blue + -->: REWORDING



















NICHD_NCS CUSTOM QUESTION LIST
bharati.hulbanni: Hide (DO NOT DELETE) this column before sending to a client. QID FPI
Y?		 Skip Logic Label Question Text bharati.hulbanni: Hide (DO NOT DELETE) this column before sending to a client. AnswerIDs (DOT) Answer Choices
(limited to 50 characters)		 Skip to Type (select from list) Single or Multi Required
Y/N		 Special Instructions CQ Label
LNH4146

How frequently do you visit the National Children's Study site? LNH4146A01 First time
Radio button, one-up vertical Single Y
Visit Frequency




LNH4146A02 Daily










LNH4146A03 Weekly










LNH4146A04 Monthly










LNH4146A05 Less than Once a Month






LNH4147

What information were you primarily looking for on the site today? LNH4147A01 General study information D,E Radio button, one-up vertical single Y Skip Logic Group* Infor Type Seeking




LNH4147A02 Information about a specific Vanguard study location D,E









LNH4147A03 General information about participating in the Study D,E









LNH4147A04 Workshops and other Events










LNH4147A05 Researcher-focused resources, like study design and methods development










LNH4147A06 Study funding information










LNH4147A07 Announcements and Public Notices










LNH4147A08 Job or Business Opportunities










LNH4147A09 Other, please specify A





LNH4148
A what other type of information you were looking for


Text area, no char limit
N Skip Logic Group* OPS_Info Seeking
LNH4149
D Who is this information for? LNH4149A01 Myself
Radio button, one-up vertical single Y Skip Logic Group* Info for Whom




LNH4149A02 My child










LNH4149A03 A friend or other family member










LNH4149A04 Research or researcher










LNH4149A05 Someone I provide care for










LNH4149A06 Other






LNH4150
E How do you plan to use the information you found on the site today? LNH4150A01 For research purposes
Radio button, one-up vertical single Y Skip Logic Group* Info Use (Health)




LNH4150A02 Give information to a family member or friend










LNH4150A03 Use for myself










LNH4150A04 I'm not sure yet










LNH4150A05 I didn't find what I was looking for










LNH4150A06 Other F





LNH4151
F Other use for the information you found on the site today:
Open-ended
Text area, no char limit

Skip Logic Group* OPS_Info Use (Health)
LNH4152

Did you find the information you were looking for? LNH4152A01 Yes
Radio button, one-up vertical single Y Skip Logic Group* Find Info




LNH4152A02 Partially A









LNH4152A03 No A





LNH4153
A What specifically were you looking for that you were unable to find?


Text area, no char limit
N Skip Logic Group* OE_Unable to Find
LNH4154

Which of the following best describes you? LNH4154A01 Health consumer/ general public
Radio button, one-up vertical Single Y Skip Logic Group* Role




LNH4154A02 Health Care Provider/Health Professional










LNH4154A03 Scientist/Researcher










LNH4154A04 Media/Journalist/Science Writer










LNH4154A05 Policy Maker










LNH4154A06 Representative of an Existing Study Partner










LNH4154A07 Student/Teacher/Educator










LNH4154A08 Other, please specify A





LNH4155
A Other role that best describes you:


Text area, no char limit
N Skip Logic Group* OPS_Role
LNH4156

What was your primary method of locating information on the NCS site today? LNH4156A01 Top navigation menu

Single Y Skip Logic Group* Navigation Method




LNH4156A02 Left navigation bar










LNH4156A03 Used an external search engine such as Google, Bing, or Yahoo










LNH4156A04 Used a Bookmark or Favorite










LNH4156A05 Followed a link into the NCS site from another site B









LNH4156A06 Followed a link from a page on the National Institutes of Health (NIH) Web site










LNH4156A07 Site-wide search box (open text box in upper right corner)










LNH4156A08 Other, please specify A





LNH4157
A Other method of locating information:


Text area, no char limit
N Skip Logic Group* OPS_Nav Method
LNH4158
B Specifically, which site did you arrive from?


Text area, no char limit
N Skip Logic Group* OE_Site Arrived From
LNH4159

How would you describe your navigation experience on this site today? (Please select all that apply.) LNH4159A01 I had no difficulty navigating/browsing on this site
Checkbox, one-up vertical Multi Y OPS Group Navigation Exp.




LNH4159A02 Links often did not take me where I expected










LNH4159A03 Had difficulty finding relevant information/products










LNH4159A04 Links/labels are difficult to understand










LNH4159A05 Too many links/navigational options to choose from










LNH4159A06 Had technical difficulties (error messages, broken links, etc.)










LNH4159A07 Could not navigate back to previous information










LNH4159A08 I had a navigation difficulty not listed above: A





LNH4160
A Other difficulty with navigation:


Text area, no char limit
N OPS Group OPS_Navigation Diff.
LNH4161

Did you use the site-wide search feature during your visit today? LNH4161A01 Yes A Radio button, one-up vertical Single Y Skip Logic Group* Search Use




LNH4161A02 No










LNH4161A03 Don't remember






LNH4162
A Please tell us about your experience with the site's search feature today. (Please select all that apply.) LNH4162A01 The search feature met my needs today
Checkbox, one-up vertical Multi Y Skip Logic Group* Search Exp.




LNH4162A02 I had issues with the basic search process (how to use it, terms to enter) B









LNH4162A03 I had issues with the visual display of the search results (text size, images)










LNH4162A04 I had issues with the search results I received F









LNH4162A05 I had issues with sorting, filtering, advanced search, or lack of these options






LNH4163
B What were your issues with the basic search process? (Please select all that apply.) LNH4163A01 It was not clear to me how to use the search feature
Checkbox, one-up vertical Multi Y Skip Logic Group* Search_Basic Issues




LNH4163A02 I did not know what terms to use to get the results I wanted










LNH4163A03 There were too many steps or refinements to get to what I wanted










LNH4163A04 I had a different issue with the basic search process: C





LNH4164
C Other issue with the basic search process:
Open-ended
Text area, no char limit
N Skip Logic Group* OPS_Search Basic Issues
LNH4165
F What were your issues with the search results? (Please select all that apply.) LNH4165A01 Results were not relevant/not what I wanted
Checkbox, one-up vertical Multi Y Skip Logic Group* Search_Results Issues




LNH4165A02 There were not enough results










LNH4165A03 There were NO results










LNH4165A04 There was too little information in the results to decide what to choose










LNH4165A05 Many of the search results looked the same










LNH4165A06 Couldn't find item from the catalog/store










LNH4165A07 I had a different issue with the search results: G





LNH4166
G Other issue with the search results:
Open-ended
Text area, no char limit
N Skip Logic Group* OPS_Search Results Issues
LNH4167

Is the design of the website pleasing and appropriate? LNH4167A01 Yes
Radio button, one-up vertical single Y Skip Logic Group* Opinion of Site




LNH4167A02 No A





LNH4168
A What aspects of the website design would you change?
Open-ended
Text area, no char limit
N Skip Logic Group* OE_Change Site Design
LNH4169

If you could make one change to the NCS site, what would it be?


Text area, no char limit
N
OE_One Change
LNH4170

What additional information or resources would you like to see included on our site?


Text area, no char limit
N
OE_Add'l Info













Sheet 9: CQs Spanish
#REF!



red & strike-through: DELETE






NICHD_NCS



underlined & italicized: RE-ORDER






MID: sYc4JMoAssd1d8lIlxdU8Q==



pink: ADDITION






Date:
3/1/2008
blue + -->: REWORDING



















NICHD_NCS CUSTOM QUESTION LIST
bharati.hulbanni: Hide (DO NOT DELETE) this column before sending to a client. QID FPI
Y?		 bharati.hulbanni: there should be NO MORE THAN ONE LETTER IN HERE (Skip Logic Label) Skip Logic Label Question Text bharati.hulbanni: Hide (DO NOT DELETE) this column before sending to a client. AnswerIDs (DOT) Answer Choices
(limited to 50 characters)		 Skip to Type (select from list) Single or Multi Required
Y/N		 bharati.hulbanni: Can not have more than one CQ GroupType (denoted by an *) within one colored group in 'Special Instructions' . Special Instructions CQ Label
SPLNH4146

¿Con cuánta frecuencia visita usted el sitio de National Children's Study? SPLNH4146A01 Primera vez
Radio button, one-up vertical Single Y
Frequency of Visit




SPLNH4146A02 Diariamente










SPLNH4146A03 Semanalmente










SPLNH4146A04 Mensualmente










SPLNH4146A05 Menos de una vez al mes






SPLNH4147

¿Qué información estaba usted buscando principalmente en el sitio hoy? SPLNH4147A01 Información de estudio general D,E Radio button, one-up vertical Single Y Skip Logic Group Info Type Seeking




SPLNH4147A02 Información sobre una ubicación específica de estudio Vanguard D,E









SPLNH4147A03 Información general sobre la participación en el estudio D,E









SPLNH4147A04 Talleres y otros eventos










SPLNH4147A05 Recursos enfocados en el investigador, como diseños de estudio y desarrollo de métodos










SPLNH4147A06 Información de financiación de estudios










SPLNH4147A07 Anuncios y notificaciones públicas










SPLNH4147A08 Oportunidades de trabajo o negocios










SPLNH4147A09 Otro, por favor especifique A





SPLNH4148
A Qué otro tipo de información estaba buscando


Text area, no char limit
N Skip Logic Group OPS_Info Seeking
SPLNH4149
D ¿Para quién es esta información? SPLNH4149A01 Para mí mismo
Radio button, one-up vertical Single Y Skip Logic Group Info for Whom




SPLNH4149A02 Mi hijo/a










SPLNH4149A03 Un amigo u otro familiar










SPLNH4149A04 Investigación o investigador










SPLNH4149A05 Alguien a quien presto servicios de salud










SPLNH4149A06 Otro






SPLNH4150
E ¿Cómo planea usar la información que usted encontró en el sitio hoy? SPLNH4150A01 Para propósitos de investigación
Radio button, one-up vertical Single Y Skip Logic Group Info Use (Health)




SPLNH4150A02 Dar información a un familiar o amigo










SPLNH4150A03 Uso personal










SPLNH4150A04 No estoy seguro/a










SPLNH4150A05 No encontré lo que estaba buscando










SPLNH4150A06 Otro F





SPLNH4151
F Otro uso de la información que usted encontró en el sitio hoy:


Text area, no char limit
N Skip Logic Group OPS_Info Use (Health)
SPLNH4152

¿Encontró la información que estaba buscando? SPLNH4152A01 Sí
Radio button, one-up vertical Single Y Skip Logic Group Find Info




SPLNH4152A02 Parcialmente A









SPLNH4152A03 No A





SPLNH4153
A ¿Qué era lo que específicamente estaba buscando y no pudo encontrar?


Text area, no char limit
N Skip Logic Group OE_Unable to Find
SPLNH4154

¿Qué de lo siguiente lo describe mejor a usted? SPLNH4154A01 Cliente de salud/ público en general
Radio button, one-up vertical Single Y Skip Logic Group Role




SPLNH4154A02 Proveedor de servicios de salud/ profesional de la salud










SPLNH4154A03 Científico/ investigador










SPLNH4154A04 Medios/ periodista/ escritor científico










SPLNH4154A05 Legislador










SPLNH4154A06 Representante de un compañero de estudio actual










SPLNH4154A07 Estudiante/ profesor/ educador










SPLNH4154A08 Otro, por favor especifique A





SPLNH4155
A Otro título que lo describa mejor:


Text area, no char limit
N Skip Logic Group OPS_Role
SPLNH4156

¿Cuál fue su método principal de búsqueda de información en el sitio de NCS hoy? SPLNH4156A01 Menú de navegación superior
Radio button, one-up vertical Single Y Skip Logic Group Navigation Method




SPLNH4156A02 Barra de navegación izquierda










SPLNH4156A03 Usé un motor externo de búsqueda como Google, Bing o Yahoo










SPLNH4156A04 Usado como marcador o favorito










SPLNH4156A05 Hice clic en un enlace al sitio NCS desde otro sitio B









SPLNH4156A06 Hice clic en un enlace desde una página del sitio Web de los Institutos Nacionales de la Salud (NIH)










SPLNH4156A07 Casilla de búsqueda para todo el sitio (casilla de texto abierta en la esquina superior derecha)










SPLNH4156A08 Otro, por favor especifique A





SPLNH4157
A Otro método de ubicación de la información:


Text area, no char limit
N Skip Logic Group OPS_Nav Method
SPLNH4158
B Específicamente, ¿desde qué sitio llegó usted?


Text area, no char limit
N Skip Logic Group OE_Site Arrived From
SPLNH4159

¿Cómo describiría su experiencia de exploración en este sitio hoy? (Seleccione todas las opciones que correspondan). SPLNH4159A01 No tuve problemas navegando/explorando este sitio
Checkbox, one-up vertical Multi Y OPS Group Navigation Exp.




SPLNH4159A02 Los enlaces a menudo no me llevaban a donde esperaba










SPLNH4159A03 Tuve difilcultad al encontrar información/productos relevantes










SPLNH4159A04 Los enlaces/etiquetas son difíciles de entender










SPLNH4159A05 Demasiados enlaces/opciones de navegación para elegir










SPLNH4159A06 Tuve dificultades técnicas (mensajes de error, enlaces rotos, etc.)










SPLNH4159A07 No se pudo navegar de regreso a la información previa










SPLNH4159A08 Tuve un problema de navegación que no se incluye en la lista: A





SPLNH4160
A Otros problemas con la navegación:


Text area, no char limit
N OPS Group OPS_Navigation Diff.
SPLNH4161

¿Usó la función de búsqueda para todo el sitio durante su visita hoy? SPLNH4161A01 Sí A Radio button, one-up vertical Single Y Skip Logic Group Search Use




SPLNH4161A02 No










SPLNH4161A03 No recuerdo






SPLNH4162
A Cuéntenos sobre su experiencia con la función de búsqueda del sitio hoy. (Seleccione todas las opciones que correspondan). SPLNH4162A01 La función de búsqueda satisfizo mis necesidades hoy
Checkbox, one-up vertical Multi Y Skip Logic Group Search Exp.




SPLNH4162A02 Tuve problemas con el proceso de búsqueda básico (cómo usarlo, términos a ingresar) B









SPLNH4162A03 Tuve problemas con la visualización de los resultados de búsqueda (tamaño de texto, imágenes)










SPLNH4162A04 Tuve problemas con los resultados de búsqueda que obtuve F









SPLNH4162A05 Tuve problemas con el ordenamiento, filtrado, búsqueda avanzada, o falta de estas opciones






SPLNH4163
B ¿Cuáles fueron sus problemas con el proceso de búsqueda básico? (Seleccione todas las opciones que correspondan). SPLNH4163A01 No me fue claro el cómo usar la función de búsqueda
Checkbox, one-up vertical Multi Y Skip Logic Group Search_Basic Issues




SPLNH4163A02 No supe qué términos usar para obtener los resultados que quería










SPLNH4163A03 Habían demasiados pasos o ajustes para obtener lo que quería










SPLNH4163A04 Tuve un problema diferente con el proceso de búsqueda básica: C





SPLNH4164
C Otro problema con el proceso de búsqueda básica:


Text area, no char limit
N Skip Logic Group OPS_Search Basic Issues
SPLNH4165
F ¿Cuáles fueron sus problemas con los resultados de búsqueda? (Seleccione todas las opciones que correspondan). SPLNH4165A01 Los resultados no fueron relevantes/ no eran los que quería
Checkbox, one-up vertical Multi Y Skip Logic Group Search_Results Issues




SPLNH4165A02 No hubieron suficientes resultados










SPLNH4165A03 NO HUBIERON resultados










SPLNH4165A04 Hubo muy poca información en los resultados para decidir qué elegir










SPLNH4165A05 Muchos de los resultados se veían igual










SPLNH4165A06 No pude encontrar el artículo en el catálogo/ tienda










SPLNH4165A07 Tuve un problema diferente con los resultados de búsqueda: G





SPLNH4166
G Otro problema con los resultados de búsqueda:


Text area, no char limit
N Skip Logic Group OPS_Search Results Issues
SPLNH4167

¿Es el diseño del sitio web agradable y apropiado? SPLNH4167A01 Sí










SPLNH4167A02 No A





SPLNH4168
A ¿Qué aspectos del diseño del sitio Web usted cambiaría?








SPLNH4169

Si pudiera hacer un cambio al sitio de NCS, ¿cuál sería?


Text area, no char limit
N
OE_One Change
SPLNH4170

¿Qué información adicional o recursos le gustaría ver incluidos en nuestro sitio?


Text area, no char limit
N
OE_Add'l Info
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File Modified0000-00-00
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