Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

Forms and Documents

Document Name	Status
RSN Evaluation Form	Unchanged
OVAE HBCU Survey and ISU Surveys - Webinar TA and Common Practices Feedback Form	Unchanged
State Perkins Accountability Congress Design Team Meeting: Post Event Survey Form and Instruction	Unchanged
OCR Technical Assistance Questionnaire and REL Stakeholder Feedback Survey Form	Unchanged
OVAE-Virtual Financial Management Institute (VFM) 2012 Participant Evaluation and Teaching Excellence in Adult Literacy (TEAL) Participant Survey Form and Instruction	Unchanged
OS ISU Engaging Educators in Achieving Higher Standards Form	Unchanged
The 2012 Annual State Directors (ASDM) and The Literacy Information and Communication System (LINCS) Meeting(s) Evaluation(s) Form and Instruction	Unchanged
How to Report to ED Form	Unchanged
Promise Neighborhoods Technical Assistance Self-Assessment Survey for Planning Grantees Form and Instruction	Unchanged
Race to the Top School Turnaround Leads Convening Form	Unchanged
REMS Online Courses User Feedback Survey Form and Instruction	Unchanged
OESE OME Conference Individual and Overall Session Evaluation and OELA Event Evaluation Form Form and Instruction	Unchanged
(OPEPD) School Turnaround Learning Community (STLC) Feedback Survey and (OESE) REACTS Site Visit Survey Form	Unchanged
OSDFS- REMS and OII-ONPE Technical Assistance Feedback Surveys Form and Instruction	Unchanged
National Charter School Resource Center and the Talking Stick Webinar Survey Form	Unchanged
Youth for Youth Customer Satisfaction Surveys Form and Instruction	Unchanged
1880-0542 Change Request.doc Justification for No Material/Nonsubstantive Change	2011-07-15
Att_Generic.docx Supplementary Document	2011-06-27
Att_Generic Clearance ED Supporting statement (2).docx Supporting Statement A	2011-05-26
Att_Generic Clearance ED Supporting statement (2).docx Supporting Statement B	2011-05-26

IC Document Collections

IC ID	Document Title	Status
205017	Focus Groups with High School Seniors, Parents of High School Seniors, and Guidance Counselors Other-Focus Group Scorecard	New
204513	RSN Evaluation Form	Unchanged
204167	NAEP Technical Documentation on the Web Survey 2012 Other-survey	Unchanged
203748	OVAE HBCU Survey and ISU Surveys - Webinar TA and Common Practices Feedback Form	Unchanged
203570	State Perkins Accountability Congress Design Team Meeting: Post Event Survey Form and Instruction	Unchanged
202201	OCR Technical Assistance Questionnaire and REL Stakeholder Feedback Survey Form	Unchanged
202087	OVAE-Virtual Financial Management Institute (VFM) 2012 Participant Evaluation and Teaching Excellence in Adult Literacy (TEAL) Participant Survey Form and Instruction	Unchanged
201970	OS ISU Engaging Educators in Achieving Higher Standards Form	Unchanged
201698	The 2012 Annual State Directors (ASDM) and The Literacy Information and Communication System (LINCS) Meeting(s) Evaluation(s) Form and Instruction	Unchanged
201499	How to Report to ED Form	Unchanged
201312	Promise Neighborhoods Technical Assistance Self-Assessment Survey for Planning Grantees Form and Instruction	Unchanged
200919	Race to the Top School Turnaround Leads Convening Form	Unchanged
200686	REMS Online Courses User Feedback Survey Form and Instruction	Unchanged
200028	OESE OME Conference Individual and Overall Session Evaluation and OELA Event Evaluation Form Form and Instruction	Unchanged
199738	(OPEPD) School Turnaround Learning Community (STLC) Feedback Survey and (OESE) REACTS Site Visit Survey Form	Unchanged
199354	OSDFS- REMS and OII-ONPE Technical Assistance Feedback Surveys Form and Instruction	Unchanged
199113	National Charter School Resource Center and the Talking Stick Webinar Survey Form	Unchanged
198753	Youth for Youth Customer Satisfaction Surveys Form and Instruction	Unchanged
198745	Generic Clearance for Customer Feedback Instruction	Unchanged

ICR Details

OMB Control No: 1880-0542	ICR Reference No: 201212-1880-001
Status: Historical Inactive	Previous ICR Reference No: 201107-1880-001
Agency/Subagency: ED/OM	Agency Tracking No: 04558
Title: Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
Type of Information Collection: No material or nonsubstantive change to a currently approved collection	Common Form ICR:  No
Type of Review Request: Regular
OIRA Conclusion Action: Withdrawn and continue	Conclusion Date: 12/07/2012
	Date Received in OIRA: 12/05/2012
Terms of Clearance:

	Inventory as of this Action	Requested	Previously Approved
Expiration Date	06/30/2014	06/30/2014	07/31/2014
Responses	450,000	0	450,000
Time Burden (Hours)	225,000	0	225,000
Cost Burden (Dollars)	0	0	0

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Abstract: This collection of information is necessary to enable the Agency to garner customer and stakeholder feedback in an efficient, timely manner in accordance with our commitment to improving service delivery. The information collected from our customers and stakeholders will help ensure that users have an effective, efficient, and satisfying experience with the Agency's programs.

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Authorizing Statute(s): None

Citations for New Statutory Requirements: None

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Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
	Not associated with rulemaking

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Federal Register Notices & Comments
60-day Notice:	Federal Register Citation:	Citation Date:
	75 FR 80542	12/22/2010
30-day Notice:	Federal Register Citation:	Citation Date:
	76 FR 30680	05/26/2011
Did the Agency receive public comments on this ICR? No

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Number of Information Collection (IC) in this ICR: 19

IC Title	Form No.	Form Name
OCR Technical Assistance Questionnaire and REL Stakeholder Feedback Survey	N/A	N/A
Race to the Top School Turnaround Leads Convening	N/A	N/A
(OPEPD) School Turnaround Learning Community (STLC) Feedback Survey and (OESE) REACTS Site Visit Survey	N/A, N/A	N/A ,   N/A
Focus Groups with High School Seniors, Parents of High School Seniors, and Guidance Counselors
Youth for Youth Customer Satisfaction Surveys	N/A, N/A, N/A	Y4Y Module Satisfaction Survey ,   Y4Y Program Success Stories ,   Y4Y Site Satisfaction Survey
NAEP Technical Documentation on the Web Survey 2012
OSDFS- REMS and OII-ONPE Technical Assistance Feedback Surveys	N/A, N/A	OSDFS Readiness and Emergency Management for Schools Technical Assistance Survey ,   Seventh Annual Private School Leadership Conference Evaluation Form
Promise Neighborhoods Technical Assistance Self-Assessment Survey for Planning Grantees	N/A	PN TA Self-Assessment Survey for Planning Grantees
OS ISU Engaging Educators in Achieving Higher Standards	N/A	N/A
State Perkins Accountability Congress Design Team Meeting: Post Event Survey	N/A	DATE SPAC Meeting Evaluation Survey
RSN Evaluation	N/A	N/A
Generic Clearance for Customer Feedback	N/A, N/A, N/A	SSS TA Feedback Form ,   OCO Customer Feedback Form ,   OSDFS National Conference Customer Satisfaction Survey
National Charter School Resource Center and the Talking Stick Webinar Survey	N/A, N/A	National Charter School Resource Center Survey ,   Talking Stick Webinar Survey
OVAE HBCU Survey and ISU Surveys - Webinar TA and Common Practices Feedback	N/A, N/A, N/A	N/A ,   N/A ,   N/A
How to Report to ED	N/A, N/A	N/A ,   N/A
OESE OME Conference Individual and Overall Session Evaluation and OELA Event Evaluation Form	N/A, N/A, N/A	OESE OME 2011 Conference Individual Session Evaluation Form ,   OESE OME 2011 Conference Overall Session Evaluation Form ,   OELA Evaluation Form
The 2012 Annual State Directors (ASDM) and The Literacy Information and Communication System (LINCS) Meeting(s) Evaluation(s)	N/A, N/A	ASDM Meeting Evaluation ,   LINCS Meeting Evaluation
REMS Online Courses User Feedback Survey	N/A	REMS Online Courses User Feedback Survey
OVAE-Virtual Financial Management Institute (VFM) 2012 Participant Evaluation and Teaching Excellence in Adult Literacy (TEAL) Participant Survey	N/A, N/A	VFMI 2012 Participant Evaluation ,   TEAL Survey

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Burden increases because of Program Change due to Agency Discretion: No

Burden Increase Due to:

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement:

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Annual Cost to Federal Government: $24,500

Does this IC contain surveys, censuses, or employ statistical methods? Yes Part B of Supporting Statement

Is the Supporting Statement intended to be a Privacy Impact Assessment required by the E-Government Act of 2002? No

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? Uncollected

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Common Form ICR:  No

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On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).

The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:

(a) It is necessary for the proper performance of agency functions;

(b) It avoids unnecessary duplication;

(c) It reduces burden on small entities;

(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;

(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;

(f) It indicates the retention periods for recordkeeping requirements;

(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:

(i) Why the information is being collected;

(ii) Use of information;

(iii) Burden estimate;

(iv) Nature of response (voluntary, required for a benefit, or mandatory);

(v) Nature and extent of confidentiality; and

(vi) Need to display currently valid OMB control number;

(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.

(i) It uses effective and efficient statistical survey methodology (if applicable); and

(j) It makes appropriate use of information technology.

If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.

Certification Date: 12/05/2012

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