Download: 
doc | 
pdf
Attachment
I: List of Technologies Used
	- 
	Interactive
	Voice Response Survey:  Automated, touchtone answer 
	- 
	Web
	Survey for E-Mail Inquirers: Internet survey 
| File Type | application/msword | 
| Author | imn1 | 
| Last Modified By | ziy6 | 
| File Modified | 2010-10-12 | 
| File Created | 2010-10-12 |